EtreCheck version: 3.4.2 (436)
Report generated 2017-08-17 13:16:18
Download EtreCheck from https://etrecheck.com
Runtime: 4:00
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro7,1
1 2,4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 511
Video Information: ⓘ
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Disk Information: ⓘ
Samsung SSD 850 EVO 500GB disk0: (500,11 GB) (Solid State - TRIM: No)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 499.25 GB (359.20 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
USBBus
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
USBBus
USB20Bus
Apple Inc. Built-in iSight
Apple iPod
USB20Bus
Apple Card Reader
System Software: ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: /Library/LaunchAgents/com.genieo.engine.plist
One possible adware file found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchAgents/com.genieo.engine.plist
/Applications/Genieo.app/Contents/MacOS/Genieo
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
3 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.2.19) [Lookup]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.2.19) [Lookup]
[not loaded] com.bose.bluetooth (1.0.0) [Lookup]
[not loaded] com.novatelwireless.driver.3G (v3.0.7 (001)) [Lookup]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (v2.0.6) [Lookup]
[not loaded] com.option.driver.Option72 (2.15.0) [Lookup]
[not loaded] com.option.driver.OptionHS (3.26.0) [Lookup]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Lookup]
[not loaded] com.option.driver.OptionQC (1.11.0) [Lookup]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Lookup]
[not loaded] com.vodafone.driver (v3.0.5 (003)) [Lookup]
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) [Lookup]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Lookup]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Lookup]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Lookup]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Lookup]
/System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9) [Lookup]
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9) [Lookup]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Lookup]
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Lookup]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (v3.0.7 (001)) [Lookup]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (v3.0.5 (003)) [Lookup]
~/Library/Application Support/OLYMPUS/WFwUpDate/DM3_5_FWUPDATE_V110.app
[not loaded] com.olympus.DSSBlockCommandsDevice (1.4.0) [Lookup]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 183 Apple tasks
[running] 92 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 40 Apple tasks
[loaded] 179 Apple tasks
[running] 98 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[failed] com.genieo.engine.plist (? 97e44a2a 0 - installed 2012-01-29) Adware! [Remove/Report]
[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2014-10-10) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2014-09-18) [Lookup]
[failed] de.novamedia.VodafoneDeviceObserver.plist (? f1c2d0f5 acf7edd5 - installed 2012-04-16) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-25) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-16) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2014-10-10) [Lookup]
User Launch Agents: ⓘ
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2014-07-23) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2010-08-25) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!
Report generated 2017-08-17 13:16:18
Download EtreCheck from https://etrecheck.com
Runtime: 4:00
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro7,1
1 2,4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 511
Video Information: ⓘ
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Disk Information: ⓘ
Samsung SSD 850 EVO 500GB disk0: (500,11 GB) (Solid State - TRIM: No)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 499.25 GB (359.20 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
USBBus
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
USBBus
USB20Bus
Apple Inc. Built-in iSight
Apple iPod
USB20Bus
Apple Card Reader
System Software: ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: /Library/LaunchAgents/com.genieo.engine.plist
One possible adware file found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchAgents/com.genieo.engine.plist
/Applications/Genieo.app/Contents/MacOS/Genieo
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
3 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.2.19) [Lookup]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.2.19) [Lookup]
[not loaded] com.bose.bluetooth (1.0.0) [Lookup]
[not loaded] com.novatelwireless.driver.3G (v3.0.7 (001)) [Lookup]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (v2.0.6) [Lookup]
[not loaded] com.option.driver.Option72 (2.15.0) [Lookup]
[not loaded] com.option.driver.OptionHS (3.26.0) [Lookup]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Lookup]
[not loaded] com.option.driver.OptionQC (1.11.0) [Lookup]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Lookup]
[not loaded] com.vodafone.driver (v3.0.5 (003)) [Lookup]
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) [Lookup]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Lookup]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Lookup]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Lookup]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Lookup]
/System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9) [Lookup]
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9) [Lookup]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Lookup]
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Lookup]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (v3.0.7 (001)) [Lookup]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (v3.0.5 (003)) [Lookup]
~/Library/Application Support/OLYMPUS/WFwUpDate/DM3_5_FWUPDATE_V110.app
[not loaded] com.olympus.DSSBlockCommandsDevice (1.4.0) [Lookup]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 183 Apple tasks
[running] 92 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 40 Apple tasks
[loaded] 179 Apple tasks
[running] 98 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[failed] com.genieo.engine.plist (? 97e44a2a 0 - installed 2012-01-29) Adware! [Remove/Report]
[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2014-10-10) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2014-09-18) [Lookup]
[failed] de.novamedia.VodafoneDeviceObserver.plist (? f1c2d0f5 acf7edd5 - installed 2012-04-16) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-25) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-16) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2014-10-10) [Lookup]
User Launch Agents: ⓘ
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2014-07-23) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2010-08-25) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!