Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-28)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-10)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-18)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-18)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-08-15)
[Not Loaded] com.oracle.java.Java-Updater.plist (? e3af6db7 - installed 2019-07-04)
[Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-11-29)
[Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2019-01-25)
[Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29)
[Running] com.symantec.uiagent.application.NFM.plist (Symantec - installed 2019-06-20)
[Loaded] de.devolo.networkservice.notify.plist (? 71d7c587 - installed 2017-06-14)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-10)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-10)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-18)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29)
[Loaded] com.bombich.ccchelper.plist (? c6624472 - installed 2016-03-09)
[Loaded] com.boxcryptor.BCFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2015-05-08)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2017-07-10)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-08-15)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04)
[Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-10-07)
[Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2019-01-25)
[Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2019-01-25)
[Loaded] com.symantec.SymLUHelper.NFM.plist (Symantec - installed 2019-06-19)
[Loaded] com.symantec.UninstallerToolHelper.NFM.plist (Symantec - installed 2019-06-19)
[Loaded] com.symantec.dsp.nortonaggregatord.plist (Symantec - installed 2019-06-19)
[Running] com.symantec.kexthelper.NFM.plist (Symantec - installed 2019-06-19)
[Loaded] com.symantec.liveupdate.daemon.NFM.plist (Symantec - installed 2019-06-19)
[Loaded] com.symantec.nortonutilities.daemon.plist (Symantec - installed 2019-06-19)
[Running] com.symantec.sharedsettings2.NFM.plist (? 7786c96 - installed 2019-06-19)
[Running] com.symantec.symdaemon.NFM.plist (Symantec - installed 2019-06-19)
[Running] com.symantec.symqual.detail.NFM.plist (Symantec - installed 2019-06-19)
[Loaded] com.symantec.symqual.panicreporter.NFM.plist (Symantec - installed 2019-06-19)
[Loaded] com.symantec.symqual.submit.NFM.plist (Symantec - installed 2019-06-19)
[Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2019-06-20)
[Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-11-28)
[Running] de.devolo.networkservice.plist (? ce536d47 - installed 2017-06-14)
[Loaded] org.cindori.AuthHelper.plist (? f6a1cae2 - installed 2014-01-29)
User Launch Agents:
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-18)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22)
[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10)
[Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-09-08)
[Loaded] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2018-10-02)
[Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2018-10-02)
[Loaded] org.freedownloadmanager.fdm5.helper.plist (Apple - installed 2018-09-12)
User Login Items:
Dropbox.app (Dropbox, Inc. - installed 2019-09-07)
(Application - /Applications/Dropbox.app)
FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-02-20)
(Modern Login Item - /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app)
iTunesHelper.app (Apple - installed 2019-01-24)
(Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-11-28)
FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13)
Default Browser: 601 (Apple - installed 2016-07-31)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-04-10)
AnyMeeting_v3.5.0: AnyMeeting_v3.5.0 3.5.0 (? - installed 2015-11-11)
AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-04-10)
Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13)
Silverlight: 5.1.41212.0 (? - installed 2016-02-05)
JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-08-05)
User Internet Plug-ins:
Folx3Plugin: 3.0.1 (? - installed 2019-01-21)
Audio Plug-ins:
BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-07-30)
AirPlay: 2.0 (Apple - installed 2018-07-30)
AppleAVBAudio: 406.1 (Apple - installed 2018-07-30)
iSightAudio: 7.7.3 (Apple - installed 2018-07-30)
Safari Extensions:
Free Download Manager.safariextz - FreeDownloadManager.org -
http://freedownloadmanager.org (installed 2018-05-28)
3rd Party Preference Panes:
Flash Player (installed 2019-07-29)
Flip4Mac WMV (installed 2011-01-13)
Growl (installed 2011-05-27)
Java (installed 2019-08-05)
NTFS (installed 2019-01-25)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: No
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 977.16 GB
Destinations:
i***************p [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 68
Oldest backup: 2018-04-09 07:17:39
Last backup: 2019-09-05 19:15:44
Performance:
System Load: 4.66 (1 min ago) 3.54 (5 min ago) 4.07 (15 min ago)
Nominal I/O speed: 3.44 MB/s
File system: 38.45 seconds
Write speed: 89 MB/s
Read speed: 270 MB/s
CPU Usage Snapshot:
Type Overall
System 8 %
User 80 %
Idle 11 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Microsoft Word 63.10 % (Microsoft Corporation)
SymDaemon 54.56 % (Symantec)
EtreCheckPro 15.30 % (Etresoft, Inc.)
WindowServer 11.36 % (Apple)
kernel_task 5.10 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
kernel_task 577 MB (Apple)
Dropbox Web Helper (4) 519 MB (Dropbox, Inc.)
EtreCheckPro 429 MB (Etresoft, Inc.)
Microsoft Word 339 MB (Microsoft Corporation)
mdworker (18) 337 MB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
SymDaemon 43 (Symantec)
HP Device Monitor 1 (HP Inc.)
launchd 0 (Apple)
Microsoft Word 0 (Microsoft Corporation)
WindowServer 0 (Apple)
Virtual Memory Information:
Physical RAM: 6 GB
Free RAM: 18 MB
Used RAM: 3.21 GB
Cached files: 2.78 GB
Available RAM: 2.79 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-08-10 ARMDC Agent Installer (1.0.0)
2019-08-13 Adobe Flash Player (32.0.0.238)
2019-08-14 Microsoft Outlook for Mac (16.16.19081100)
2019-08-14 Microsoft PowerPoint for Mac (16.16.19081100)
2019-08-14 Microsoft OneNote for Mac (16.16.19081100)
2019-08-14 Microsoft Word for Mac (16.16.19081100)
2019-08-14 Microsoft Excel for Mac (16.16.19081100)
2019-08-15 Microsoft AutoUpdate (4.14.19081202)
2019-08-17 MRTConfigData (1.48)
2019-08-26 Gatekeeper Configuration Data (181)
2019-08-31 Keeper Password Manager (14.9.0)
2019-09-01 WhatsApp (0.3.4480)
Diagnostics Information (past 7 days):
2019-09-08 09:57:23 SymDaemon Crash
Executable: /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
2019-09-01 18:56:18 Google Chrome.app Hang
Executable: /Applications/Google Chrome.app
2019-09-01 12:41:27 Adobe Photoshop Elements Editor.app High CPU Use
Executable: /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app
End of report
[/CODE]