Bitte einmal das hier downloaden und laufen lassen:
http://etrecheck.com
Das Ergebnis in Codetags posten:
Anhang anzeigen 217516
Habt ihr den Rechner mal gestartet, ohne den Pro Tools Stick am Rechner angesteckt zu haben?
Tritt dort der gleiche Fehler auf?
Tritt der Fehler auch bei einem anderen Benutzeraccount auf?
Ich kopiere die Checkliste hier. Wo finde ich diese Menüleiste oben im Bild? Vieleicht weiß jemand einen Rat. Der MacHelfer meint, es sei ein Hardware-Problem und rät mir den Computer in einen Laden (Service Offensive Berlin) zu bringen.
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Computer lässt sich nicht herunterfahren
Hardware Information: ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 3,2 GHz Intel Core i3 (i3) CPU: 2-core
12 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1600 x 900
Disk Information: ⓘ
ST31000528AS disk0: (1 TB) (Rotational)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (927.54 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information: ⓘ
USB20Bus
hub_device
Apple, Inc. Keyboard Hub
Contour Design ShuttlePRO v2
Apple, Inc Apple Keyboard
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1611) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Toast 9 Titanium/Toast Titanium.app
[not loaded] com.elgato.driver.Pluto2 (1.1) [Lookup]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]
[not loaded] com.roxio.TDIXController (1.7) [Lookup]
/Library/Extensions
[loaded] com.contourdesign.shuttle.kext (3.0 - SDK 10.8) [Lookup]
/System/Library/Extensions
[not loaded] com.avid.usb.mboxmini.driver (1.2.3 - SDK 10.7) [Lookup]
[not loaded] com.digidesign.fwfamily.driver (8.0.4) [Lookup]
[loaded] com.digidesign.iokit.DigiDal (8.0.4) [Lookup]
[not loaded] com.digidesign.mbox2.boot.driver (10.3.5.211 - SDK 10.6) [Lookup]
[not loaded] com.digidesign.mbox2.driver (10.3.9.12 - SDK 10.7) [Lookup]
[not loaded] com.digidesign.usb.elevenrack.driver (Digidesign Eleven Rack 1.0.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Lookup]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Lookup]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Lookup]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Lookup]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Lookup]
Startup Items: ⓘ
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Qmaster: Path: /Library/StartupItems/Qmaster
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 168 Apple tasks
[running] 63 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 162 Apple tasks
[running] 83 Apple tasks
Launch Agents: ⓘ
[running] com.avid.ApplicationManager.plist (? 15a48a0 85ce8ee4 - installed 2017-07-18) [Lookup]
[running] com.avid.mboxmini.helper.plist (? 7d212b3f a61b6be8 - installed 2016-09-18) [Lookup]
[running] com.brother.LOGINserver.plist (? a1772de2 ef51d95f - installed 2011-02-27) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
Launch Daemons: ⓘ
[loaded] PACESupport.plist (Shell Script ab6b5614 - installed 2009-07-24) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-29) [Lookup]
[loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2017-07-18) [Lookup]
[running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-05-23) [Lookup]
[running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-05-23) [Lookup]
[running] com.digidesign.elevenrack.helper.plist (? 3a415902 1a0ac85f - installed 2009-10-16) [Lookup]
[running] com.digidesign.fwfamily.helper.plist (? 3ed06546 b46888ce - installed 2010-06-16) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-08-19) [Lookup]
[running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-07-18) [Lookup]
User Login Items: ⓘ
Mail Programm
(/Applications/Mail.app)
Firefox Programm
(/Applications/Firefox.app)
CrossOver CD Helper Programm - Hidden
(/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
EyeTV Helper Programm - Hidden
(/Library/Application Support/EyeTV/EyeTV Helper.app)
ShuttleHelper Programm - Hidden
(/Applications/Contour Shuttle.app/Contents/Resources/ShuttleHelper.app)
Internet Plug-ins: ⓘ
OfficeLiveBrowserPlugin: 12.2.0 (installed 2009-06-16) [Lookup]
FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-13) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-20)
Flash Player: 27.0.0.130 (installed 2017-09-13) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2013-01-09) Check version
Default Browser: 601 (installed 2016-07-09)
Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3 (installed 2007-04-21)
Digidesign CoreAudio: 8.0.4 (installed 2010-06-16) [Lookup]
3rd Party Preference Panes: ⓘ
Digidesign Eleven Rack (installed 2009-10-16) [Lookup]
DigidesignMbox2 (installed 2017-07-20) [Lookup]
Digidesign Mbox 2 Pro (installed 2010-08-26) [Lookup]
Flash Player (installed 2017-08-29) [Lookup]
Mbox Mini (installed 2016-09-18) [Lookup]
Perian (installed 2010-03-18) [Lookup]
Time Machine: ⓘ
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 71.81 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 10.09.17, 12:54
Last backup: 12.09.17, 17:36
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 71.81 GB X 3)
Top Processes by CPU: ⓘ
2% WindowServer
1% kernel_task
0% plugin-container
0% fontd
0% SystemUIServer
Top Processes by Memory: ⓘ
843 MB kernel_task
703 MB firefox
275 MB AvidAppManHelper
237 MB plugin-container
215 MB mds_stores
Top Processes by Energy Use: ⓘ
5.24 WindowServer
0.82 launchd
0.74 Hub
0.64 firefox
Virtual Memory Information: ⓘ
8.28 GB Available RAM
6.69 GB Free RAM
3.72 GB Used RAM
1.59 GB Cached files
0 B Swap Used
Software installs: ⓘ
Google Earth: (installed 2017-09-06)
Adobe Flash Player: (installed 2017-09-13)
Install information may not be complete.
Diagnostics Information: ⓘ
2017-09-20 16:59:28 Last shutdown cause: 3 - Hard shutdown