MacBook Pro stürzt immer ab

L

liesel

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Hallo, habe ein MacBook Pro. Gestern stotterte erst youtube und dann ging plötzlich nichts mehr. Seitdem läßt er sich kaum starten, da ist er schon wieder abgestürzt! Ich häng mal den Fehlerbericht dran, vielleicht kann einer damit etwas anfangen?! Vielen Dank im Voraus!
 
Welches MacBook?
Welches OS X?
Infos....!
 
Die Bilder läd es nicht hoch! Muss wohl erstmal rausfinden wieso?!
 
Ach so... schreiben welches MacBook und welches macOS geht nicht? Tastatur wird auch blockiert? ;)
 
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Mac Book Pro (15 Zoll 2011)
2Ghz Intel Core i7
4 GB 1333Mhz DDR3
Mac OS
10.12.3
 

Anhänge

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Lade Dir bitte mal EtreCheck herunter und lade den kompletten Log hier mit Einfügen / Zitat / Code rein. Danke.
 
EtreCheck version: 3.1.5 (343)
Report generated 2017-04-01 16:15:15
Download EtreCheck from https://etrecheck.com
Runtime 6:06
Performance: Below Average

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.

Problem: Other problem

Hardware Information: ⓘ
MacBook Pro (15-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 (i7-2635QM) CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 702

Video Information: ⓘ
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB

System Software: ⓘ
macOS Sierra 10.12.3 (16D32) - Time since boot: less than an hour

Disk Information: ⓘ
ST9500325ASG disk0 : (500,11 GB) (Rotational)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (390.78 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-898 ()

USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ
Mac App Store and identified developers

Adware: ⓘ
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
2 adware files found. [Remove]

Kernel Extensions: ⓘ
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (3.7.3 - SDK 10.11 - 2017-03-24) [Support]

System Launch Agents: ⓘ
[failed] com.apple.CalendarAgent.plist (2016-12-10)
[failed] com.apple.suggestd.plist (2017-01-13)
[not loaded] 9 Apple tasks
[loaded] 182 Apple tasks
[running] 87 Apple tasks

System Launch Daemons: ⓘ
[not loaded] 41 Apple tasks
[loaded] 172 Apple tasks
[running] 97 Apple tasks

Launch Agents: ⓘ
[running] at.obdev.LittleSnitchUIAgent.plist (2017-02-08) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-31) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-10-30) [Support]

Launch Daemons: ⓘ
[running] at.obdev.littlesnitchd.plist (2017-02-08) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-10-30) [Support]
[running] com.adobe.agsservice.plist (2017-03-11) [Support]
[loaded] com.adobe.fpsaud.plist (2017-02-28) [Support]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-31) [Support]
[failed] com.jdibackup.ZipCloud.autostart.plist (2016-12-10) Adware! [Remove]
/usr/bin/open
[failed] com.jdibackup.ZipCloud.notify.plist (2016-12-10) Adware! [Remove]
/usr/bin/open
Zum Vergrößern anklicken....
 
User Login Items: ⓘ
iTunesHelper Programm (2017-03-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ⓘ
FlashPlayer-10.6: 25.0.0.127 - SDK 10.9 (2017-03-14) [Support]
Flash Player: 25.0.0.127 - SDK 10.9 (2017-03-14) Cannot contact Adobe
QuickTime Plugin: 7.7.3 (2016-12-27)
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-30) [Support]

3rd Party Preference Panes: ⓘ
Flash Player (2017-02-28) [Support]

Time Machine: ⓘ
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 108.10 GB
Destinations:
BackUp [Local]
Total size: 1.00 TB
Total number of backups: 10
Oldest backup: 21.06.13, 13:37
Last backup: 01.04.17, 14:46
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 108.10 GB X 3)

Top Processes by CPU: ⓘ
39% Spotlight
34% ReportCrash
7% suggestd
5% WindowServer
5% coresymbolicationd

Top Processes by Memory: ⓘ
486 MB kernel_task
471 MB firefox
250 MB plugin-container
225 MB mdworker(9)
78 MB WindowServer

Virtual Memory Information: ⓘ
1.02 GB Available RAM
75 MB Free RAM
2.98 GB Used RAM
967 MB Cached files
0 B Swap Used

Diagnostics Information: ⓘ
Apr 1, 2017, 04:12:19 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161219_[redacted].crash
/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd
Apr 1, 2017, 04:12:16 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161216_[redacted].crash
Apr 1, 2017, 04:12:13 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161213_[redacted].crash
/System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarAgent
Apr 1, 2017, 04:12:13 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161213_[redacted].crash
Apr 1, 2017, 04:12:13 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161213_[redacted].crash
com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight
Apr 1, 2017, 04:12:09 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161209_[redacted].crash
Apr 1, 2017, 04:12:06 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161206_[redacted].crash
Apr 1, 2017, 04:12:05 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161205_[redacted].crash
Apr 1, 2017, 04:12:04 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161204_[redacted].crash
Apr 1, 2017, 04:12:04 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161204_[redacted].crash
Apr 1, 2017, 04:12:04 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161204_[redacted].crash
Apr 1, 2017, 04:11:53 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161153_[redacted].crash
Apr 1, 2017, 04:11:53 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161153_[redacted].crash
Apr 1, 2017, 04:11:42 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161142_[redacted].crash
Apr 1, 2017, 04:11:42 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161142_[redacted].crash
Apr 1, 2017, 04:11:32 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161132_[redacted].crash
Apr 1, 2017, 04:11:32 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161132_[redacted].crash
Apr 1, 2017, 04:11:22 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161122_[redacted].crash
Apr 1, 2017, 04:11:22 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161122_[redacted].crash
Apr 1, 2017, 04:11:18 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161118_[redacted].crash
Apr 1, 2017, 04:11:14 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161114_[redacted].crash
Apr 1, 2017, 04:11:12 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161112_[redacted].crash
Apr 1, 2017, 04:11:01 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161101_[redacted].crash
Apr 1, 2017, 04:11:00 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161100_[redacted].crash
Apr 1, 2017, 04:10:58 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161058_[redacted].crash
Apr 1, 2017, 04:10:54 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161054_[redacted].crash
Apr 1, 2017, 04:10:54 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161054_[redacted].crash
Apr 1, 2017, 04:10:49 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161049_[redacted].crash
Apr 1, 2017, 04:10:40 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161040_[redacted].crash
Apr 1, 2017, 04:10:39 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161039_[redacted].crash
Apr 1, 2017, 04:10:29 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161029_[redacted].crash
Apr 1, 2017, 04:10:29 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161029_[redacted].crash
Apr 1, 2017, 04:10:20 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161020_[redacted].crash
Apr 1, 2017, 04:10:18 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161018_[redacted].crash
Apr 1, 2017, 04:10:08 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-161008_[redacted].crash
Apr 1, 2017, 04:10:07 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-161007_[redacted].crash
Apr 1, 2017, 04:10:07 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-161007_[redacted].crash
Apr 1, 2017, 04:09:58 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160958_[redacted].crash
Apr 1, 2017, 04:09:57 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160957_[redacted].crash
Apr 1, 2017, 04:09:50 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160950_[redacted].crash
Apr 1, 2017, 04:09:47 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160947_[redacted].crash
Apr 1, 2017, 04:09:37 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160937_[redacted].crash
Apr 1, 2017, 04:09:36 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160936_[redacted].crash
Apr 1, 2017, 04:09:32 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160932_[redacted].crash
Apr 1, 2017, 04:09:28 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160928_[redacted].crash
Apr 1, 2017, 04:09:27 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160927_[redacted].crash
Apr 1, 2017, 04:09:26 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160926_[redacted].crash
Apr 1, 2017, 04:09:26 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160926_[redacted].crash
Apr 1, 2017, 04:09:24 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160924_[redacted].crash
Apr 1, 2017, 04:09:17 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160917_[redacted].crash
Apr 1, 2017, 04:09:15 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160915_[redacted].crash
Apr 1, 2017, 04:09:15 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160915_[redacted].crash
Apr 1, 2017, 04:09:13 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160913_[redacted].crash
Apr 1, 2017, 04:09:12 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160912_[redacted].crash
Apr 1, 2017, 04:09:07 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160907_[redacted].crash
Apr 1, 2017, 04:09:06 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160906_[redacted].crash
Apr 1, 2017, 04:09:05 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160905_[redacted].crash
Apr 1, 2017, 04:09:03 PM ~/Library/Logs/DiagnosticReports/suggestd_2017-04-01-160903_[redacted].crash
Apr 1, 2017, 04:08:55 PM ~/Library/Logs/DiagnosticReports/Spotlight_2017-04-01-160855_[redacted].crash
Apr 1, 2017, 04:08:55 PM ~/Library/Logs/DiagnosticReports/CalendarAgent_2017-04-01-160855_[redacted].crash
Apr 1, 2017, 03:21:06 PM /Library/Logs/DiagnosticReports/digest-service_2017-04-01-152106_[redacted].crash
/System/Library/PrivateFrameworks/Heimdal.framework/Helpers/digest-service
Apr 1, 2017, 03:20:21 PM /Library/Logs/DiagnosticReports/Kernel_2017-04-01-152021_[redacted].panic [Details]
Apr 1, 2017, 03:19:36 PM Self test - passed
Apr 1, 2017, 03:15:50 PM /Library/Logs/DiagnosticReports/Kernel_2017-04-01-151550_[redacted].panic [Details]
Apr 1, 2017, 09:38:54 AM /Library/Logs/DiagnosticReports/Kernel_2017-04-01-093854_[redacted].panic [Details]
Mar 31, 2017, 10:23:03 PM /Library/Logs/DiagnosticReports/backupd_2017-03-31-222303_[redacted].cpu_resource.diag [Details]
/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
Mar 31, 2017, 09:56:22 PM /Library/Logs/DiagnosticReports/Kernel_2017-03-31-215622_[redacted].panic [Details]
Mar 31, 2017, 09:34:57 PM /Library/Logs/DiagnosticReports/Kernel_2017-03-31-213457_[redacted].panic [Details]
Zum Vergrößern anklicken....
 
vielleicht erst mal die adware raus schmeißen?

crasht ja doch ordentlich bei dir, hast du mal den hardware test laufen lassen?
könnte wegen dem bitflip in der panic doch defekter speicher sein …

die 2011er hatten ja auch einen serienfehler mit der grafikkarte, wurde das logicboard bei dem schon getauscht?
 
oneOeight schrieb:
die 2011er hatten ja auch einen serienfehler mit der grafikkarte, wurde das logicboard bei dem schon getauscht?
Zum Vergrößern anklicken....

Selbst wenn....ändert das etwas daran, dass es sehr gut die GPU sein kann?
Bei mir fing es auch mit youtube Videos oder auch eingeblendeten Werbevideos an. Du kannst ja mal mit Cinebench den GPU Test machen und gucken, ob es wieder abstürzt.

Ich wünsche dir natürlich, dass es etwas anderes ist.

Aber hier mal etwas Lesestoff:
https://www.macuser.de/threads/macb...ler-null-kulanz-apple-support-versagt.709479/
https://www.macuser.de/threads/macbook-bootet-nicht-mehr-grafikfehler-bitte-um-tipps.731026/
https://www.macuser.de/threads/macbook-pro-late-2011-grafikkarte-defekt.713361/

und mein eigener Thread:https://www.macuser.de/threads/macbook-pro-grafikprobleme-und-probleme-mit-applecare-und-ram.694291
 
Er hat die AMD 6490 ... die ist (eigentlich) nicht von dem Bug betroffen.
 
Bei einem Freund mit den gleichen Symtiomen an einem 2015er MBP hat nach Telefonsupport das Zurüchsetzen eines RAMS mit Affengriff beim Starten geholfen.

Andreas
 
Hallo, also ausgetauscht wurde nix soweit. Ich muss mich erstmal wieder bisschen reinlesen.... hatte jetzt lange nix mehr mit rechnern zu tun... deswegen habt geduld wenn ich nicht ganz schnell schalte.
 
Zip Cloud Malware? auch hier Malwarebytes durchlaufen lassen. Bei abstürzten in diesem Ausmaß sind in über 95% der Fälle Treiber von Drittherstellern schuld. Der Rest ist entweder die Festplatte oder Software die in Systemprozesse eingreift. Also mal versuchen mit dem Festplattendiestprogramm die Systemplatte reparieren zu lassen. Dazu boote bitte in den Sicheren Systemstart.
 
also der Cinebench-Test lief durch... Der Gute stürzte erst unmittelbar danach wieder ab.
 
Befolge statt CineBench lieber mal die anderen Vorschläge. :)
Malwarebytes, PRAM, SMC, alle "Verschlimmerungstools" restlos entfernen.
 
und starte mal mit D gedrückt (bzw alt+D) für den hardware test, um auch mal den das RAM zu testen …
 
Also alles durchgeführt... malwarebytes, PRAM-Reset,SMC... im sicheren Modus gestartet, allerdings waren Fehler zu finden auf der Festplatte, könnte aber nicht repariert werden, der hardwaretest war auch unauffällig. Im sicheren systemmodus war der Rechner extrem langsam und flackerte "lustig" vor sich hin.
 
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