Hallo,
ich bin langsam ein bisschen am verzweifeln... Ich bin nicht so bewandert auf dem Computer Gebiet und dachte mir hier kann mir vielleicht jemand helfen.
Habe vor einigen Tagen mein Macbook auf High Sierra geupdated und gestern das Microsoft Office Paket installiert. Das sind so ungefähr die größten/einzigen Änderungen die ich hier vorgenommen habe... Und seit 1-2 Tagen ist mein Computer wirklich schrecklich langsam. Vor allem auf Plattformen wie Youtube oder Streaming Anbietern ruckelt es oft und bleibt alle paar Minuten kurz hängen. Manchmal kann ich auch Programme wie OneNote nicht schließen bzw. es dauert einfach einige Minuten bis es sich schließt. Zu diesen Zeiten funktioniert dann auch das Touchpad nicht mehr. Habe hier ein paar Mal gelesen, dass man den EtreCheck Report reinposten soll. Also habe ich den einfach schon mal gemacht:
Liebe Grüße
ich bin langsam ein bisschen am verzweifeln... Ich bin nicht so bewandert auf dem Computer Gebiet und dachte mir hier kann mir vielleicht jemand helfen.
Habe vor einigen Tagen mein Macbook auf High Sierra geupdated und gestern das Microsoft Office Paket installiert. Das sind so ungefähr die größten/einzigen Änderungen die ich hier vorgenommen habe... Und seit 1-2 Tagen ist mein Computer wirklich schrecklich langsam. Vor allem auf Plattformen wie Youtube oder Streaming Anbietern ruckelt es oft und bleibt alle paar Minuten kurz hängen. Manchmal kann ich auch Programme wie OneNote nicht schließen bzw. es dauert einfach einige Minuten bis es sich schließt. Zu diesen Zeiten funktioniert dann auch das Touchpad nicht mehr. Habe hier ein paar Mal gelesen, dass man den EtreCheck Report reinposten soll. Also habe ich den einfach schon mal gemacht:
EtreCheck version: 4.3 (4D007)
Report generated: 2018-05-21 18:05:40
Download EtreCheck from https://etrecheck.com
Runtime: 3:53
Performance: Good
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Air (13-inch, Early 2015)
MacBook Air Model: MacBookAir7,2
1 1,6 GHz Intel Core i5 (i5-5250U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 178
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 121.12 GB
disk1s1 - Macintosh HD (APFS) 121.12 GB (50.85 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB (19 MB used)
disk1s3 - Recovery (APFS) [Recovery] 121.12 GB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 121.12 GB (2.15 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 121.12 GB (67.47 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 121.12 GB (67.47 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en3: iPhone
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About 8 hours
System Load: 2.20 (1 min ago) 2.13 (5 min ago) 2.44 (15 min ago)
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] 8 Apple tasks
[Loaded] 162 Apple tasks
[Running] 122 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 37 Apple tasks
[Loaded] 177 Apple tasks
[Running] 121 Apple tasks
Launch Agents:
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-05-21)
Launch Daemons:
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-05-21)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-05-21)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-08)
[Not Loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2017-11-29)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-11-05)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-14)
User Launch Agents:
[Running] com.spotify.webhelper.plist (Spotify - installed 2018-05-21)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
User Login Items:
iTunesHelper Programm (Apple - installed 2018-05-01)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
StartUpHelper SMLoginItem (Spotify - installed 2018-05-21)
(/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
CIJSULAgent SMLoginItem (Canon Inc. - installed 2017-11-05)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app)
Internet Plug-ins:
Silverlight: 5.1.50901.0 (installed 2017-02-03)
FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)
Flash Player: 29.0.0.171 (installed 2018-05-08)
QuickTime Plugin: 7.7.3 (installed 2018-03-28)
Safari Extensions:
OneNote Web Clipper.safariextz - Microsoft Corporation - https://www.onenote.com/clipper (installed 2018-05-21)
Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-02-08)
3rd Party Preference Panes:
Flash Player (installed 2018-04-29)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) Source % of CPU
Google Chrome Helper (4) Google, Inc. 103
WindowServer Apple 18
Google Chrome Google, Inc. 16
kernel_task Apple 7
coreaudiod Apple 1
Top Processes by Memory:
Process (count) Source RAM usage
Google Chrome Helper (4) Google, Inc. 942 MB
kernel_task Apple 747 MB
Safari Apple 452 MB
Google Chrome Google, Inc. 193 MB
MTLCompilerService (10) Apple 186 MB
Top Processes by Network Use:
Process Source Input Output
mDNSResponder Apple 229 KB 121 KB
netbiosd Apple 13 KB 5 KB
apsd Apple 5 KB 5 KB
SystemUIServer Apple 0 B 252 B
kernel_task Apple 0 B 0 B
Top Processes by Energy Use:
Process (count) Source Energy usage (0-100)
Google Chrome He (2) 26
Google Chrome Google, Inc. 9
Google Chrome Helper (4) Google, Inc. 8
WindowServer Apple 3
trustd (5) Apple 1
Virtual Memory Information:
Available RAM 2.99 GB
Free RAM 89 MB
Used RAM 5.01 GB
Cached files 2.90 GB
Swap Used 45 MB
Diagnostics Information (past 7 days):
2018-05-21 10:01:42 imagent.app Crash
/System/Library/PrivateFrameworks/IMCore.framework/imagent.app
objc_msgSend() selector name: isKindOfClass:
End of report
Ich hoffe, ihr könnt mir helfen. Ich habe vorhin schon einige Programme gelöscht, die ich nicht mehr brauche um ein bisschen Platz zu schaffen. War der Hoffnung, dass sich das Problem so von selbst löst.Report generated: 2018-05-21 18:05:40
Download EtreCheck from https://etrecheck.com
Runtime: 3:53
Performance: Good
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Air (13-inch, Early 2015)
MacBook Air Model: MacBookAir7,2
1 1,6 GHz Intel Core i5 (i5-5250U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 178
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 121.12 GB
disk1s1 - Macintosh HD (APFS) 121.12 GB (50.85 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB (19 MB used)
disk1s3 - Recovery (APFS) [Recovery] 121.12 GB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 121.12 GB (2.15 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 121.12 GB (67.47 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 121.12 GB (67.47 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en3: iPhone
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About 8 hours
System Load: 2.20 (1 min ago) 2.13 (5 min ago) 2.44 (15 min ago)
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] 8 Apple tasks
[Loaded] 162 Apple tasks
[Running] 122 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 37 Apple tasks
[Loaded] 177 Apple tasks
[Running] 121 Apple tasks
Launch Agents:
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-05-21)
Launch Daemons:
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-05-21)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-05-21)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-08)
[Not Loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2017-11-29)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-11-05)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-14)
User Launch Agents:
[Running] com.spotify.webhelper.plist (Spotify - installed 2018-05-21)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
User Login Items:
iTunesHelper Programm (Apple - installed 2018-05-01)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
StartUpHelper SMLoginItem (Spotify - installed 2018-05-21)
(/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
CIJSULAgent SMLoginItem (Canon Inc. - installed 2017-11-05)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app)
Internet Plug-ins:
Silverlight: 5.1.50901.0 (installed 2017-02-03)
FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)
Flash Player: 29.0.0.171 (installed 2018-05-08)
QuickTime Plugin: 7.7.3 (installed 2018-03-28)
Safari Extensions:
OneNote Web Clipper.safariextz - Microsoft Corporation - https://www.onenote.com/clipper (installed 2018-05-21)
Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-02-08)
3rd Party Preference Panes:
Flash Player (installed 2018-04-29)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) Source % of CPU
Google Chrome Helper (4) Google, Inc. 103
WindowServer Apple 18
Google Chrome Google, Inc. 16
kernel_task Apple 7
coreaudiod Apple 1
Top Processes by Memory:
Process (count) Source RAM usage
Google Chrome Helper (4) Google, Inc. 942 MB
kernel_task Apple 747 MB
Safari Apple 452 MB
Google Chrome Google, Inc. 193 MB
MTLCompilerService (10) Apple 186 MB
Top Processes by Network Use:
Process Source Input Output
mDNSResponder Apple 229 KB 121 KB
netbiosd Apple 13 KB 5 KB
apsd Apple 5 KB 5 KB
SystemUIServer Apple 0 B 252 B
kernel_task Apple 0 B 0 B
Top Processes by Energy Use:
Process (count) Source Energy usage (0-100)
Google Chrome He (2) 26
Google Chrome Google, Inc. 9
Google Chrome Helper (4) Google, Inc. 8
WindowServer Apple 3
trustd (5) Apple 1
Virtual Memory Information:
Available RAM 2.99 GB
Free RAM 89 MB
Used RAM 5.01 GB
Cached files 2.90 GB
Swap Used 45 MB
Diagnostics Information (past 7 days):
2018-05-21 10:01:42 imagent.app Crash
/System/Library/PrivateFrameworks/IMCore.framework/imagent.app
objc_msgSend() selector name: isKindOfClass:
End of report
Liebe Grüße