Hallo,
ich habe ein Problem mit meinem MacBook Pro aus dem Jahr 2016. Im normalen Modus stürzt das Macbook regelmäßig einfach ab. Im Gesicherten Modus (Shift + Starttaste) hab ich dieses Probleme nicht.
Dinge die ich bis jetzt unternommen habe und die keine Besserung gebracht haben:
- den Mac auf die Werkseinstellung zurückgesetzt und das Betriebssystem (macOS Monterey) neu installiert.
- SMC & NVRAM geresettet
- Apple-Hardware-Check durchgeführt ohne festgestellte Mängel (Taste D beim Hochfahren).
- EtreCheck-Test durchgeführt. Der "Diagnostics Information" - Teil spuckt mir diese Fehlermeldungen aus, die den Mac zum abstürzten gebracht haben:
Des Weiteren habe ich im Anhang den kompletten Bericht angehangen. Vielleicht gibt es ja einen von euch der eine Idee hat was das Problem sein könnte.
Schonmal Vielen Dank, Grüße,
T. G.
Diagnostics Information (past 7-30 days):
2023-01-05 14:38:48 triald - High CPU Use
Executable: /usr/libexec/triald
2023-01-04 18:33:08 Bridge Kernel Panic (2 times)
Details:
panic(cpu 1 caller 0x8251c201): "WDT timeout: CPU 0 failed to respond"
Panicked task 0xc288c2c0: 8988 pages, 99 threads: pid 0: kernel_task
2023-01-04 18:24:01 Bridge Kernel Panic
Details:
Panicked task 0x802211c0: 9005 pages, 99 threads: pid 0: kernel_task
2023-01-04 17:50:12 Bridge Kernel Panic
Details:
BAD MAGIC!
2023-01-04 14:32:44 com.apple.WebKit.WebContent - High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
2023-01-04 04:34:44 contactsdonationagent - Crash (2 times)
Executable: /System/Library/PrivateFrameworks/ContactsDonation.framework/Versions/A/Support/contactsdonationagent
ich habe ein Problem mit meinem MacBook Pro aus dem Jahr 2016. Im normalen Modus stürzt das Macbook regelmäßig einfach ab. Im Gesicherten Modus (Shift + Starttaste) hab ich dieses Probleme nicht.
Dinge die ich bis jetzt unternommen habe und die keine Besserung gebracht haben:
- den Mac auf die Werkseinstellung zurückgesetzt und das Betriebssystem (macOS Monterey) neu installiert.
- SMC & NVRAM geresettet
- Apple-Hardware-Check durchgeführt ohne festgestellte Mängel (Taste D beim Hochfahren).
- EtreCheck-Test durchgeführt. Der "Diagnostics Information" - Teil spuckt mir diese Fehlermeldungen aus, die den Mac zum abstürzten gebracht haben:
Des Weiteren habe ich im Anhang den kompletten Bericht angehangen. Vielleicht gibt es ja einen von euch der eine Idee hat was das Problem sein könnte.
Schonmal Vielen Dank, Grüße,
T. G.
Diagnostics Information (past 7-30 days):
2023-01-05 14:38:48 triald - High CPU Use
Executable: /usr/libexec/triald
2023-01-04 18:33:08 Bridge Kernel Panic (2 times)
Details:
panic(cpu 1 caller 0x8251c201): "WDT timeout: CPU 0 failed to respond"
Panicked task 0xc288c2c0: 8988 pages, 99 threads: pid 0: kernel_task
2023-01-04 18:24:01 Bridge Kernel Panic
Details:
Panicked task 0x802211c0: 9005 pages, 99 threads: pid 0: kernel_task
2023-01-04 17:50:12 Bridge Kernel Panic
Details:
BAD MAGIC!
2023-01-04 14:32:44 com.apple.WebKit.WebContent - High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
2023-01-04 04:34:44 contactsdonationagent - Crash (2 times)
Executable: /System/Library/PrivateFrameworks/ContactsDonation.framework/Versions/A/Support/contactsdonationagent
Code:
EtreCheckPro version: 6.8.0 (68017)
Report generated: 2023-01-05 14:45:29
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:18
Performance: Excellent
Problem: Computer is restarting
Description:
My MacBook Pro 13 inch late 2016 (4 x thunderbolt 3 ports + Touch Bar)
crashes in the regular mode with factory settings, but runs perfect b
ut slow in the „safe mode“.
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Safe mode - This computer is running in Safe Mode.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Vintage hardware - This computer may be considered vintage.
Limited permissions - More information may be available with Full Disk Access.
Hardware Information:
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
Status: Vintage
MacBook Pro Model: MacBookPro13,2
2,9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133
BANK 1/DIMM0 - 8 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 206
Video Information:
Intel Iris Graphics 550 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
disk1s1 - Preboot (APFS) [APFS Preboot] (272 MB used)
disk1s2 - Recovery (APFS) [Recovery] (1.12 GB used)
disk1s3 - VM (APFS) [APFS VM] (1 MB used)
disk1s4 (APFS) [APFS Container] (15.41 GB used)
disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used)
disk1s5 - M******************n (APFS) [APFS Virtual drive] (6.02 GB used)
disk1s6 - Update (APFS) (12 MB used)
Mounted Volumes:
disk1s1 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 272 MB
Shared values
Size: 499.96 GB
Free: 476.97 GB
disk1s3 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 1 MB
Shared values
Size: 499.96 GB
Free: 476.97 GB
disk1s4s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 15.41 GB
Shared values
Size: 499.96 GB
Free: 476.97 GB
Available: 477.32 GB
disk1s5 - M******************n [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Used: 6.02 GB
Shared values
Size: 499.96 GB
Free: 476.97 GB
Available: 477.32 GB
disk1s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 12 MB
Shared values
Size: 499.96 GB
Free: 476.97 GB
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Monterey 12.6.2 (21G320)
Time since boot: Less than an hour
Safe Mode: Enabled
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Applications:
333 apps
2 x86-only apps
2 unsigned apps
System Launch Daemons:
[Not Loaded] 43 Apple tasks
[Loaded] 197 Apple tasks
[Running] 140 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 15 Apple tasks
[Loaded] 193 Apple tasks
[Running] 148 Apple tasks
Backup:
Time Machine Not Configured!
Performance:
System Load: 1.79 (1 min ago) 4.71 (5 min ago) 4.05 (15 min ago)
Nominal I/O usage: 0.10 MB/s
File system: 33.14 seconds
Write speed: 2167 MB/s
Read speed: 2928 MB/s
CPU Usage Snapshot:
Type Overall
System: 4 %
User: 16 %
Idle: 80 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 25.10 % (Apple)
EtreCheckPro 18.68 % (Etresoft, Inc.)
kernel_task 2.06 % (Apple)
airportd 1.68 % (Apple)
ControlStrip 0.60 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (7) 1.06 GB (Apple)
EtreCheckPro 657 MB (Etresoft, Inc.)
WindowServer 248 MB (Apple)
Safari 229 MB (Apple)
AppleSpell 152 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 36 KB / 30 KB (Apple)
apsd 14 KB / 42 KB (Apple)
com.apple.WebKit.Networking 20 KB / 21 KB (Apple)
trustd 17 KB / 3 KB (Apple)
netbiosd 522 B / 354 B (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 3 (Apple)
com.apple.WebKit.Networking 1 (Apple)
com.apple.WebKit.WebContent (7) 1 (Apple)
launchservicesd 0 (Apple)
tccd (2) 0 (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 8.49 GB
Used RAM: 3.89 GB
Cached files: 3.62 GB
Available RAM: 12.11 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-01-04 macOS 12.6.2 (12.6.2)
2023-01-04 MRTConfigData (1.93)
2023-01-04 XProtectPlistConfigData (2165)
2023-01-04 XProtectPayloads (86)
2023-01-04 Safari (16.2)
2023-01-05 Bridge Constructor (11.4.202)
Diagnostics Information (past 7-30 days):
2023-01-05 14:38:48 triald - High CPU Use
Executable: /usr/libexec/triald
2023-01-04 18:33:08 Bridge Kernel Panic (2 times)
Details:
panic(cpu 1 caller 0x8251c201): "WDT timeout: CPU 0 failed to respond"
Panicked task 0xc288c2c0: 8988 pages, 99 threads: pid 0: kernel_task
2023-01-04 18:24:01 Bridge Kernel Panic
Details:
Panicked task 0x802211c0: 9005 pages, 99 threads: pid 0: kernel_task
2023-01-04 17:50:12 Bridge Kernel Panic
Details:
BAD MAGIC!
2023-01-04 14:32:44 com.apple.WebKit.WebContent - High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
2023-01-04 04:34:44 contactsdonationagent - Crash (2 times)
Executable: /System/Library/PrivateFrameworks/ContactsDonation.framework/Versions/A/Support/contactsdonationagent
End of report
