[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-15)
[Running] com.avid.ApplicationManager.plist (Avid Technology Inc - installed 2017-08-10)
[Other] com.avid.mbox.helper.plist (? 6355d557 - installed 2010-08-06)
[Other] com.avid.mboxpro.helper.plist (Avid Technology Inc - installed 2013-10-22)
[Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-04)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-04)
[Running] com.imcapture.IMCapture.Agent.plist (? 8335d888 - installed 2011-09-16)
[Other] com.motu.MOTULauncher.plist (? 39f93d85 - installed 2008-01-23)
[Not Loaded] com.oracle.java.Java-Updater.plist (? b2281a06 - installed 2016-12-13)
[Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-11-29)
[Other] com.paragon-software.ntfs.automount.plist (? 23af1e7e - installed 2016-11-29)
[Other] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29)
[Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2016-02-15)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2016-02-15)
[Other] de.rme-audio.RMEfirefaceUSBAgent.plist (? 2aa8da5a - installed 2017-06-30)
[Other] de.rme-audio.firefaceAgent.plist (? 70555f84 - installed 2009-09-16)
Launch Daemons:
[Other] PACESupport.plist (? ab6b5614 - installed 2011-07-07)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-15)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-15)
[Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2011-03-22)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01)
[Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2017-12-07)
[Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-09-01)
[Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-09-01)
[Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Other] com.digidesign.elevenrack.helper.plist (? 3a415902 - installed 2009-10-16)
[Other] com.digidesign.fwfamily.helper.plist (? 3ed06546 - installed 2006-11-15)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-04)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-12-13)
[Running] com.paceap.eden.licensed.plist (? c6a7bebe - installed 2017-03-16)
[Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2016-12-16)
[Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2016-02-15)
[Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2016-02-15)
User Launch Agents:
[Other] com.adobe.ARM.***.plist (? 0 - installed 2013-01-07)
[Other] com.amazon.music.plist (? 0 - installed 2015-10-06)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-09-05)
[Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2019-12-25)
User Login Items:
[Not Loaded] DSLoginItemHelper (App Store - installed 2019-12-25)
Modern Login Item
/Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app
[Not Loaded] Launcher Disabler (App Store - installed 2019-12-11)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (App Store - installed 2019-12-11)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2019-06-02)
Modern Login Item
/Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app
Internet Plug-ins:
OVSHelper: 1.0 (? - installed 2011-02-08)
Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-14)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-23)
DivXBrowserPlugin: 2.1 (? - installed 2011-02-08)
Silverlight: 5.1.50901.0 (? - installed 2018-11-06)
AmazonMP3DownloaderPlugin101749: (?)
iPhotoPhotocast: 7.0 (Apple - installed 2010-11-27)
CitrixICAClientPlugIn: 19.3.1 (Citrix Systems, Inc. - installed 2019-06-02)
SharePointBrowserPlugin: 14.2.0 (? - installed 2013-11-18)
AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-23)
CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2009-09-09)
CANONiMAGEGATEWAYLI: 2.1.0.1 (? - installed 2006-04-21)
JavaAppletPlugin: Java 8 Update 121 build 13 (? - installed 2017-02-20)
Audio Plug-ins:
DVCPROHDAudio: 1.3.2 (Apple - installed 2011-03-22)
Digidesign CoreAudio: 7.3 (? - installed 2006-11-15)
Safari Extensions:
ToolbarSafariExtension - App Store (installed 2019-12-25)
3rd Party Preference Panes:
DivX (installed 2011-02-08)
Flip4Mac WMV (installed 2011-01-13)
FUSE for OS X (OSXFUSE) (installed 2015-06-14)
Java (installed 2017-02-20)
NTFS-3G (installed 2010-10-11)
Tuxera NTFS (installed 2015-09-20)
YAMAHA-USBMIDIPatch (installed 2009-07-22)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 1.87 (1 min ago) 1.89 (5 min ago) 1.52 (15 min ago)
Nominal I/O speed: 6.36 MB/s
File system: 28.35 seconds
Write speed: 520 MB/s
Read speed: 675 MB/s
CPU Usage Snapshot:
Type Overall
System 2 %
User 2 %
Idle 96 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 22.69 % (?)
EtreCheck 7.77 % (App Store)
MEGAsync 0.51 % (Mega Limited)
com.apple.WebKit.WebContent.xpc (7) 0.13 % (Apple)
AXVisualSupportAgent 0.13 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 543 MB (App Store)
AvidAppManHelper 259 MB (Avid Technology Inc)
App Store 212 MB (Apple)
Google Chrome 145 MB (Google, Inc.)
Finder 137 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Mail 1 MB / 4 KB (Apple)
Other processes 158 KB / 99 KB (?)
MEGAsync 35 KB / 17 KB (Mega Limited)
com.apple.WebKit.Networking.xpc 18 KB / 8 KB (Apple)
SystemUIServer 0 B / 64 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 25 MB
Used RAM: 5.85 GB
Cached files: 2.13 GB
Available RAM: 2.15 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-12-11 OneDrive (19.192.0926)
2019-12-11 Numbers (6.0)
2019-12-11 Pages (8.0)
2019-12-11 Keynote (9.0)
2019-12-11 Adobe Acrobat Reader DC (19.021.20058)
2019-12-13 XProtectPlistConfigData (2110)
2019-12-14 Adobe Flash Player
2019-12-18 Citrix SSO (1.2.4)
2019-12-23 MRTConfigData (1.51)
2019-12-23 AdBlock (1.22.0)
2019-12-23 Adobe Acrobat Reader DC (19.021.20061)
2019-12-25 Antivirus One (3.3.1)
2019-12-25 EtreCheck (5.4.8)
Clean up:
/Library/LaunchAgents/com.motu.MOTULauncher.plist
/System/Library/Extensions/MOTUFireWireAudio.kext/Contents/MacOS/MOTUFireWireConsoleLauncher.app/Contents/MacOS/MOTUFireWireConsoleLauncher
Executable not found
/Library/LaunchDaemons/com.digidesign.elevenrack.helper.plist
/Library/PreferencePanes/Digidesign Eleven Rack.prefPane/Contents/Resources/LaunchdDaemon
Executable not found
~/Library/LaunchAgents/com.amazon.music.plist
/Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
Executable not found
/Library/LaunchDaemons/PACESupport.plist
/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
Executable not found
/Library/LaunchAgents/de.rme-audio.firefaceAgent.plist
/System/Library/Extensions/FirefaceAudioDriver.kext/Contents/MacOS/firefaceAgent.app/Contents/MacOS/firefaceAgent
Executable not found
/Library/LaunchAgents/com.paragon-software.ntfs.automount.plist
/Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountAgent
Executable not found
~/Library/LaunchAgents/com.adobe.ARM.***.plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report