Safari stürzt direkt bei Druckversuch ab

W

Wuki

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07.12.2009
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Hallo zusammen, habe aktuell ein Problem. Seit ein paar Tagen stürzt mir bei jedem Druckversuch aus Safari heraus mein iMac ab. Ich kann nichts mehr ausdrucken. Habe bereits Kaspersky deaktiviert, Addblock deaktiviert usw. Installiert ist macOS Sierra 10.12.5 und es handelt sich um einen 21,5" iMac Mitte 2010. Alle läuft einwandfrei ohne Probleme. Auch das Drucken außerhalb von Safari. Nur habe ich eben seit einigen Tagen o.g. Problem. Hat denn hier jemand eine Idee was das sein könnte, oder was ich noch versuchen könnte? Vielen Dank schon mal für Eure Hilfe.
 
Wuki schrieb:
Habe bereits Kaspersky deaktiviert,
Zum Vergrößern anklicken....
Oh je....

Wahrscheinlich System abgeschossen durch solche blödsinnige Software. Lade Dir bitte EtreCheck herunter und poste den kompletten LOG hier in CODE Tags für uns bitte rein. Dann schauen wir mal was sonst noch so auf dem Rechner ist und stört...
 
Hi, Impcaligula, darf ich trotzdem kurz fragen was Du mit System abgeschossen meinst? Und zweite Frage, kann ich das nicht auch hier rein kopieren? Und gestatte mir die letzte Fragen: Welche blödsinnige Software meinst Du? Danke auf jeden Fall schon mal für die schnelle Antwort.
 
EtreCheck läuft gerade. Kommt gleich.
 
Der Beitrag sei zu lange heißt es.
 
in [ CODE ] tags posten.

was für einen drucker treiber hast du denn eingestellt?
oder druckst du als PDF?
 
Den für den HP Envy 4504. Läuft seit über einem Jahr einwandfrei und auch seit dem letzten Software Update.
 
Kommt:
Code: 
EtreCheck version: 3.4 (420)

Report generated 2017-07-07 17:28:17

Download EtreCheck from https://etrecheck.com

Runtime: 3:59

Performance: Good



Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.



Problem: Apps are crashing



Hardware Information: ⓘ

    iMac (21.5-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac11,2

    1 3,6 GHz Intel Core i5 (i5) CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM1

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    iCloud Quota: 157.84 GB available


Video Information: ⓘ

    ATI Radeon HD 5670 - VRAM: 512 MB

        iMac 1920 x 1080


Disk Information: ⓘ

    ST31000528AS disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (384.12 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB


    OPTIARC DVD RW AD-5680H  ()
 
2.:
Code: 
USB Information: ⓘ

    USB20Bus

        hub_device

            Apple, Inc. Keyboard Hub

                Apple, Inc Apple Keyboard

            Apple Card Reader

            Apple Inc. BRCM2046 Hub

                Apple Inc. Bluetooth USB Host Controller

    USB20Bus

        hub_device

            USB2.0 Hub

                USB2.0 Hub

                    Canon CanoScan

                    HP Officejet 2620 series

            Apple Computer, Inc. IR Receiver

            Apple Inc. Built-in iSight


System Software: ⓘ

    macOS Sierra  10.12.5 (16F73) - Time since boot: about 5 hours


Gatekeeper: ⓘ

    Mac App Store and identified developers


Clean up: ⓘ

    /Library/LaunchAgents/com.kaspersky.kav.gui.plist

        open -a Kaspersky Anti-Virus For Mac.app

        Executable not found!

    /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist

        /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent

        Executable not found!

    /Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist

        /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service -e --logfile /var/log/prl_disp_service_server.log --pidfile /var/run/prl_pm_service.pid

        Executable not found!

    /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

        /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

        Executable not found!

    com.adobe.ARM.[...].plist

        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

        Executable not found!

    ~/Library/LaunchAgents/com.amazon.cloud-player.plist

        /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper

        Executable not found!

    ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist

        /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard --autorun

        Executable not found!

    7 orphan files found. [Clean up]
 
Code: 
3.
Kernel Extensions: ⓘ

        /Applications/Parallels Desktop.app

    [not loaded]    com.parallels.kext.hypervisor (11.2.2 32651 - SDK 10.9) [Lookup]

    [not loaded]    com.parallels.kext.netbridge (11.2.2 32651 - SDK 10.9) [Lookup]

    [not loaded]    com.parallels.kext.usbconnect (11.2.2 32651 - SDK 10.9) [Lookup]

    [not loaded]    com.parallels.kext.vnic (11.2.2 32651 - SDK 10.9) [Lookup]



        /Library/Application Support/Kaspersky Lab/KAV/Bases

    [not loaded]    com.kaspersky.kext.kimul.42 (42) [Lookup]



        /Library/Application Support/Kaspersky Lab/KAV/Data/Updater/Temporary Files/temporaryFolder/AutoPatches/kavmac/8.0.2.460

    [not loaded]    com.kaspersky.kext.klif (2.2.1d19) [Lookup]



        /Library/Extensions

    [not loaded]    org.virtualbox.kext.VBoxDrv (4.1.20) [Lookup]

    [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.1.20) [Lookup]

    [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.1.20) [Lookup]

    [not loaded]    org.virtualbox.kext.VBoxUSB (4.1.20) [Lookup]



        /System/Library/Extensions

    [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Lookup]

    [not loaded]    com.digitech.jamman (1.0) [Lookup]

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Lookup]

    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Lookup]

    [not loaded]    com.tascam.usb2audio.driver (2.00) [Lookup]



        /System/Library/Extensions/TASCAM_US1xx.kext/Contents/PlugIns

    [not loaded]    com.tascam.usb2audio.driver_TIGER (2.00) [Lookup]



        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5) [Lookup]

    [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6) [Lookup]



Startup Items: ⓘ

    PureFTPD: Path: /Library/StartupItems/PureFTPD

    VirtualBox: Path: /Library/StartupItems/VirtualBox

    Startup items no longer function in OS X Yosemite or later


System Launch Agents: ⓘ

    [not loaded]    7 Apple tasks

    [loaded]    172 Apple tasks

    [running]    103 Apple talks
 
Code: 
4.
System Launch Daemons: ⓘ

    [not loaded]    38 Apple tasks

    [loaded]    172 Apple tasks

    [running]    108 Apple tasks


Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-05-27) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

    [running]    com.epson.epw.agent.plist (? 7c4cf380 5b21e787 - installed 2011-10-07) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]

    [failed]    com.kaspersky.kav.gui.plist (? a5f83ca6 0 - installed 2014-10-21) [Lookup] - Kaspersky Anti-Virus For Mac.app: Executable not found!

    [loaded]    com.oracle.java.Java-Updater.plist (? dc9bd952 be93c7fb - installed 2017-05-20) [Lookup]

    [loaded]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist (? 97bd107 0 - installed 2015-10-27) [Lookup] - /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent: Executable not found!

    [running]    com.rim.BBAlbumArtCacher.plist (Research in Motion Limited - installed 2012-12-29) [Lookup]

    [running]    com.rim.BBLaunchAgent.plist (? dcf2726d 325bafa3 - installed 2013-07-08) [Lookup]

    [loaded]    jp.buffalo.NASPower.plist (? ea5706c7 ce3e1b11 - installed 2013-11-25) [Lookup]

    [not loaded]    jp.buffalo.NASPower_pla.plist (? 238a9afd ce3e1b11 - installed 2013-11-25) [Lookup]

    [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]
 
Code: 
5.
Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 a0305b84 - installed 2017-06-15) [Lookup]

    [loaded]    com.apple.aelwriter.plist (Apple, Inc. - installed 2011-02-20)

    [loaded]    com.bombich.ccc.plist (? 41245744 ec836701 - installed 2013-11-21) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-18) [Lookup]

    [failed]    com.kaspersky.kav.plist (? 47c0a457 213c918a - installed 2014-10-21) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-13) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

    [failed]    com.parallels.mobile.dispatcher.launchdaemon.plist (? 528af579 0 - installed 2015-10-27) [Lookup] - /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service: Executable not found!

    [failed]    com.parallels.mobile.kextloader.launchdaemon.plist (Apple, Inc. - installed 2017-04-29)

    [running]    com.rim.BBDaemon.plist (? 9f895e8a b21e1422 - installed 2012-12-29) [Lookup]

    [running]    com.wdc.SmartwareDriveService.plist (? b71286b 38882639 - installed 2013-12-04) [Lookup]

    [loaded]    com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 0 - installed 2017-05-05) [Lookup] - /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper: Executable not found!

    [running]    com.wdc.WDSmartWareService.plist (? dbb7e753 5d40f1ba - installed 2017-04-23) [Lookup]

    [not loaded]    de.meilenstein.MSTFirstRunInstaller.plist (? de734459 b65a5c05 - installed 2011-05-02) [Lookup]

    [not loaded]    de.meilenstein.MSTHostPreferences.plist (? e92adb93 1025e7ca - installed 2011-05-02) [Lookup]

    [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]
 
Code: 
6.
User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-09-01) [Lookup]

    [failed]    com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2012-11-04) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

    [failed]    com.amazon.cloud-player.plist (? 9d19e67a 0 - installed 2014-01-15) [Lookup] - /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper: Executable not found!

    [running]    com.amazon.music.plist (? 7c73c27a 9ccd0ab5 - installed 2017-06-01) [Lookup]

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.79F3C463-164E-4179-A5F8-F3D260901EF3.plist (Apple, Inc. - installed 2017-06-29)

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.A2140EA4-2CE7-4BBB-A140-B5676590354F.plist (Apple, Inc. - installed 2017-06-29)

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B2DAC1CB-A5BB-4BA4-9ABD-7951CA732C40.plist (Apple, Inc. - installed 2017-06-29)

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B5AD869B-FE8A-464D-8677-D790D0A06736.plist (Apple, Inc. - installed 2017-06-29)

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E3A344D8-67D2-4813-A0CD-C13DB2B87016.plist (Apple, Inc. - installed 2017-06-29)

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.FA37F89F-3FD3-402C-8DC1-E8CD13A1A770.plist (Apple, Inc. - installed 2017-06-29)

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-06-28) [Lookup]

    [failed]    com.parallels.mobile.startgui.launchagent.plist (? 54273960 0 - installed 2015-11-14) [Lookup] - /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard: Executable not found!
 
7.
Code: 
User Login Items: ⓘ

    iTunesHelper    Programm - Hidden (Apple, Inc. - installed 2017-05-18)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Programm - Hidden

        (/Applications/Dropbox.app)

    Sony Ericsson Bridge Helper    Programm - Hidden

        (~/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)

    WDDriveUtilityHelper    Programm - Hidden

        (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

    WDSecurityHelper    Programm - Hidden

        (/Applications/WD Security.app/Contents/WDSecurityHelper.app)

    AdobeResourceSynchronizer    Programm - Hidden

        (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    KiesAgent    Programm - Hidden (? 0 - installed 2016-09-07)

        (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

    fuspredownloader    Programm - Hidden

        (~/Library/Application Support/.FUS/fuspredownloader.app)

    WD App Manager    Programm - Hidden

        (/Applications/WD App Manager/WD App Manager.app)

    WDQuickView    Programm

        (/Library/Application Support/WDSmartWare/WDQuickView.app)


Internet Plug-ins: ⓘ

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

    OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-13) [Lookup]

    AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-11) [Lookup]

    FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-17) [Lookup]

    Silverlight: 5.1.40416.0 (installed 2015-07-18) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-06-29)

    Flash Player: 26.0.0.131 (installed 2017-06-17) [Lookup]

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    iPhotoPhotocast: 7.0 (installed 2013-04-19)

    AdobePDFViewer: 17.009.20044 (installed 2017-04-11) [Lookup]

    EPPEX Plugin: 3.0.5.0 (installed 2009-07-30) [Lookup]

    RL Secure Plug-In Layer: Unknown (installed 2015-01-26) [Lookup]

    JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-20) Check version
 
8.

Code: 
User internet Plug-ins: ⓘ

    UploadManager: Unknown

    Picasa: 1.0 (installed 2013-06-21) [Lookup]

    ContentManager: Unknown

    RocketEngine: Unknown



Safari Extensions: ⓘ

    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-04-27)

    [enabled]    Kaspersky URL Advisor - Kaspersky Lab. - http://kaspersky.com (installed 2012-09-01)

    [disabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-21)

    [enabled]    DuckDuckGo - DuckDuckGo - http://duckduckgo.com (installed 2017-04-17)

    [not loaded]    Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-03-18)

    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-06-09)


Audio Plug-ins: ⓘ

    TASCAM_US1xx: Unknown (installed 2009-12-15) [Lookup]



3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-06-15) [Lookup]

    Java (installed 2017-05-20) [Lookup]

    MacFUSE (installed 2011-09-04) [Lookup]

    WDQuickView (installed 2017-04-23) [Lookup]


Bad Fonts: ⓘ

    ROMEO.TTF: ~/Library/Fonts/ROMEO.TTF


Time Machine: ⓘ

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 615.23 GB

    Destinations:

        Wukis Time Cap [Network]

        Total size: 997.71 GB

        Total number of backups: 36

        Oldest backup: 08.05.17, 09:51

        Last backup: 07.07.17, 16:52

        Size of backup disk: Too small

            Backup size 997.71 GB < (Disk used 615.23 GB X 3)


Top Processes by CPU: ⓘ

        7%       Safari

        6%       WindowServer

        6%       com.apple.WebKit.WebContent

        6%       com.apple.WebKit.WebContent

        3%       kernel_task


Top Processes by Memory: ⓘ

    784 MB        kernel_task

    769 MB        Numbers

    615 MB        Safari

    521 MB        Messenger

    357 MB        com.apple.WebKit.WebContent
 
9. und aus:
Code: 
Top Processes by Network Use: ⓘ

    Input         Output        Process name

    6 MB          675 KB        Mail

    3 MB          274 KB        mDNSResponder

    760 KB        656 KB        Messenger

    261 KB        315 KB        Dropbox

    479 KB        21 KB         WhatsApp


Top Processes by Energy Use: ⓘ

    11.92    WindowServer

      3.36    com.apple.WebKit.WebContent

      2.92    Safari

      2.14    com.apple.WebKit.WebContent


Virtual Memory Information: ⓘ

    1.32 GB       Available RAM

    79 MB         Free RAM

    6.68 GB       Used RAM

    1.25 GB       Cached files

    26 MB         Swap Used


Software installs: ⓘ

    myTuner Radio: 2.0.1 (installed 2017-06-08)

    iFax: 3.2 (installed 2017-06-09)

    WISO steuer: 2017: 7.08.1702 (installed 2017-06-17)

    Adobe Flash Player:  (installed 2017-06-17)

    iFax: 3.5 (installed 2017-06-20)

    Exporter for Contacts: 1.10 (installed 2017-06-23)

    Fahrtenbuch | Maps: 2.1.5 (installed 2017-06-24)

    iFax: 3.6 (installed 2017-06-26)

    iFax: 3.7 (installed 2017-07-03)

    Fotor Photo Editor: 3.3.1 (installed 2017-07-06)



    Install information may not be complete.


Diagnostics Information: ⓘ

    2017-07-07 12:34:39    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2017-07-07 11:42:56    HP Product Research Manager.app High CPU use [Open] [Details]
 
Ok... wo fange ich an, wo höre ich auf?
Am besten sage ich es mal so... sichere Deine Daten, mach einen Clean Install, Dein Rechner ist irreparabel abgeschossen :D

1. Das kleinere Übel ist QUARTZ das macht immer mal wieder Probleme.
2. Mehrere Blocker sind kontraproduktiv und erhöhen die Unsicherheit!
3. Hast Du irgendwie ein Problem beim Deinstallieren Deiner Programme. Du musst Dich da schon an die Hersteller Seite halten und die Programme richtig entfernen. Du hast angefangen von Parallels, Amazon und so weiter jede Menge Reste auf Deinem Rechner die jede Menge Crashes und Failures veursachen.
4. Kaspersky hat sich selber abgeschossen - typisch - und pfuscht auch herum und verursacht System Fehler.

Kurzum - Du hast so viele Crashes, Failures, not Load, not Find ... Leichen auf Deinem Rechner. Installiere ihn neu. Vorher natürlich die Daten sichern. Und dann gilt in Zukunft. So etwas wie Kaspersky und Co nicht mehr drauf werfen. Und in Zukunft richtig alte Apps entfernen!
 
Gut, dann wühle ich mich mal durch und mache das ordentlich. Ich danke Dir auf alle Fälle mal vorab für Deine Hilfe. Ich bin hier echt beeindruckt, wie man so tief überhaupt reinschauen kann. Phantastisch. Hau rein und wenn ich noch Fragen habe hoffe ich, ich darf mich noch mal melden. Grüße und schönes WE. Der Wuki
 
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