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06.01.2012 15:48
problems with ps elements 10 on imac
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hi,
i just downloaded the programm yesterday from the app store onto my imac. i want to use it as an extention to my aperture 3.
I have the following questions/problems:
+ starting the programm takes at least 2 minutes, is this normal? I use an Imac Quadcore I7 with 12 gb onboard
+ the preferences: i can only extend the used memory up to 3gb, although i have 12 gb on board?
+ I can not store the preferences, when I shut the programm down, it tells me I do not have the legitimation to store the preferences?!
+ panorama foto work is mostly running out of memory?! 12gb on board
Please can anybody help me?
Thanks
mikle
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Barbara B.
12.051 posts since
16.08.2002
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1. 06.01.2012 17:56 (in response to mimimaier)
Re: problems with ps elements 10 on imac
Well, PSE is a 32 bit program which means that the 3GB is as far as it goes, but it shouldn't be so slow. Did you install just PSE or the PSE/PRE bundle?
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mimimaier
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06.01.2012
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2. 06.01.2012 18:25 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
thank you for your reply, that is clear now to me.
I installed only PSE 10.
thanks
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Barbara B.
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3. 06.01.2012 18:32 (in response to mimimaier)
Re: problems with ps elements 10 on imac
First, go to the organizer's preferences and make sure that the auto-analyzer isn't running (under media analysis).
Did you install from/are you running from an administrative account?
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mimimaier
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4. 07.01.2012 02:42 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
sorry, where do I find that media analyzer?
yes, my account is the admin
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Barbara B.
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5. 07.01.2012 08:55 (in response to mimimaier)
Re: problems with ps elements 10 on imac
Preferences>media analysis.
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mimimaier
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6. 07.01.2012 14:54 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
the programm adobe elements (is this what you mean) is not part of the download; this is what is said in the app store;
only adobe photoshop elements 10 was downloades in the apple app store.
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Barbara B.
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7. 07.01.2012 16:01 (in response to mimimaier)
Re: problems with ps elements 10 on imac
Wait, are you using the app store version?
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mimimaier
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8. 07.01.2012 16:38 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
Yes!
Von meinem iPad gesendet
Am 08.01.2012 um 00:01 schrieb "Barbara B." <forums@adobe.com>:
Re: problems with ps elements 10 on imac
created by Barbara B. in Photoshop Elements - View the full discussion
Wait, are you using the app store version?
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Barbara B.
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9. 07.01.2012 17:30 (in response to mimimaier)
Re: problems with ps elements 10 on imac
You were logged into an administrative account when you downloaded and installed it?
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mimimaier
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10. 08.01.2012 02:07 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
YES
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Barbara B.
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11. 08.01.2012 07:31 (in response to mimimaier)
Re: problems with ps elements 10 on imac
I would uninstall it, create a new admin user account and download it again from there.
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mimimaier
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12. 08.01.2012 09:20 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
what do i have to do to uninstall that? is it enough just to move it to the trash?
thanks
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mimimaier
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13. 08.01.2012 09:30 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
and when i start up with a new user (admin) i would have to buy the programm again in the app store?!
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Barbara B.
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14. 08.01.2012 10:02 (in response to mimimaier)
Re: problems with ps elements 10 on imac
Yes, for the app store version just move it to the trash (it's different from the regular version).
No, you won't have to buy it again. Log into your app store account and you should see it under Purchased, then you just download it again without having to pay.
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mimimaier
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15. 08.01.2012 11:52 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
ok, thank you barbara, it works on the new account. but how can i make it run ok on my (normaly used) account, whre i have my pictures and aperture 3?
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Barbara B.
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16. 08.01.2012 14:16 (in response to mimimaier)
Re: problems with ps elements 10 on imac
If it works in the new account it should hopefully work in your other account, so just log out of that one and go back to the old one and see if it does.
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mimimaier
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17. 08.01.2012 15:01 (in response to Barbara B.)
Re: problems with ps elements 10 on imac
No, it does not work on the other account. Problem is still/again the same. In the new account it works perfekt.
Von meinem iPad gesendet
Am 08.01.2012 um 22:16 schrieb "Barbara B." <forums@adobe.com>:
Re: problems with ps elements 10 on imac
created by Barbara B. in Photoshop Elements - View the full discussion
If it works in the new account it should hopefully work in your other account, so just log out of that one and go back to the old one and see if it does.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: problems with ps elements 10 on imac
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Barbara B.
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18. 08.01.2012 15:42 (in response to mimimaier)
Re: problems with ps elements 10 on imac
Then the problem is probably a conflict with something in the old account. You can spend many, many hours trying to track down what it is, or you could transfer all your documents and such to the new account and use that one.
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