Mac Pro erkennt Tastaturen nicht richtig/ Tastatur spinnt und wiederholt willkürlich Buchstaben

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Buntstift

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09.06.2021
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Hallo Mac-Expertinnen und Experten,

seit ich Anfang des Jahres mit meinem MacPro von 2017 (inzwischen MacOs 11.4) arbeite, ist das Tippen zeitweise unerträglich: Immer, wenn ich Worte eingebe, ergänzt die Tastatur alle zwei bis drei Worte willkürlich bereits eingegebene Zeichen (zum Beispiel "Probproblem" statt "Problem" oder "Tastastaur" statt "Tastatur").

Weil ich üblicherweise mit einem Magic Keyboard 2 mit Ziffernblock schreibe, dachte ich zuerst, die Tastatur wäre defekt und habe eine andere Bluetooth-Tastatur ausprobiert, dann ein älteres kabelgebundenes Apple-Keyboard – dummerweise immer mit dem selben Effekt. Es scheint also kein Problem mit der Tastatur vorzuliegen und auch am Bluetooth liegt's offenbar nicht, denn mit Kabel tritt der Fehler wie gesagt auch auf. Sowas habe ich auch mit keinem anderen Mac jemals erlebt.

Ich hatte dann noch den Verdacht, es läge am Betriebssystem, aber inzwischen habe ich schon zwei mal das jeweils neueste Update installiert und keine Verbesserung bemerkt. Auch meine Suche im Forum ist bisher erfolglos verlaufen.

Hat irgendjemand schonmal ein ähnliches Phänomen erlebt und vielleicht sogar die Lösung dafür gefunden? Vielen Dank schonmal für sachdienliche Hinweise!
 
Danke für den Tipp! Hier das Protokoll:
Major Issues: None

Code:
Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Heavy RAM usage - Apps are using a large amount of RAM.
  Heavy network usage - This computer has recently restarted and has high network usage.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  External drives and performance - There are external drives connected that could be affecting performance.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac Pro (2017)
  iMac Pro Model: iMacPro1,1
  3 GHz 10-Core Intel Xeon W (W-2150B) CPU: 10-core
  64 GB RAM - Not upgradeable

Video Information:
  Radeon Pro Vega 56 - VRAM: 8 GB
    iMac (built-in) 5120 x 2880
    PHL 273V7 1920 x 1080

Drives:
  disk0 - APPLE SSD AP1024M 1.00 TB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 1.00 TB
      disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes)
        disk1s2 - M******************n (APFS) [APFS Virtual drive] (Shared - 338.00 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 514 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
        disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used)
        disk1s6 - Update (APFS) (Shared - 4 MB used)
        disk1s7 (APFS) [APFS Container] (Shared - 15.31 GB used)
          disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)

  disk2 - LaCie Mobile Drive 4.00 TB (Mechanical)
  External USB 5 Gbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - B****p (Journaled HFS+) 4.00 TB (994.96 GB used)

Mounted Volumes:
  disk1s2 - M******************n [APFS Virtual drive]
    1.00 TB (Shared - 338.00 GB used, 654.23 GB available, 645.58 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s3 - Preboot [APFS Preboot]
    1.00 TB (Shared - 514 MB used, 645.58 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s5 - VM [APFS VM]
    1.00 TB (Shared - 20 KB used, 645.58 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s6 - Update
    1.00 TB (Shared - 4 MB used, 645.58 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk1s7s1 - Macintosh HD [APFS Snapshot]
    1.00 TB (Shared - 15.31 GB used, 654.23 GB available, 645.58 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s2 - B****p
    4.00 TB (994.96 GB used, 3.01 TB free)
    Journaled HFS+
    Mount point: /Volumes/B****p
 
Zuletzt bearbeitet von einem Moderator:
Code:
Network:
  Interface en0: Ethernet
  Interface en7: M7350
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN 2
  Interface bridge0: Thunderbolt-Bridge
  Interface bridge0: Thunderbolt Bridge 2

System Software:
  macOS Big Sur 11.4 (20F71)
  Time since boot: About 6 hours

Notifications:
  FortiClientAgent.app
    7 notifications

  Microsoft Outlook.app
    8 notifications

  Keka.app
    2 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.adobe.agsservice.plist
    Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.efi.cws.analytics.plist
    Executable: /Library/Application Support/efiLINQ/efiLINQ -n=CWSServer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.efi.fieryd.plist
    Executable: /usr/local/fieryd
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.efi.lmgr.plist
    Executable: /Applications/EFI/EFILM/lmgrd_wrapper.sh /Applications/EFI/EFILM
    Details: Exact match found in the legitimate list - probably OK

  Running app: /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/Resources/WacomTouchDriver.app/Contents/MacOS/WacomTouchDriver

  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 7

Kernel Extensions:
  /Library/Application Support/CleverFiles/BackService.app
    [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.12)

  /Library/Application Support/Fortinet/FortiClient/nke
    [Not Loaded] ipseckern.kext - com.fortinet.fct.kext.ipsec (1.0 - SDK 10.12)
    [Not Loaded] fctrouternke.kext - com.fortinet.kext.fctrouternke (1.0 - SDK 10.12)

  /Library/Extensions
    [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10)
    [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.12)
    [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7)
    [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1)
    [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-3 - SDK 10.11)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  171 Apple tasks
  [Running]  146 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  151 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11)
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-07)
  [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-05-04)
  [Running] com.efi.FSMAgent.plist (EFI Inc - installed 2019-12-17)
  [Running] com.efi.FolderMapDockAgent.plist (EFI Inc - installed 2019-09-20)
  [Running] com.efi.HFSysTrayIcon.plist (EFI Inc - installed 2019-09-25)
  [Loaded] com.efi.cws.analytics.plist (? ee44624d  - installed 2019-12-27)
  [Other] com.efi.fpdu.plist (EFI Inc - installed 2019-12-17)
  [Running] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2019-04-16)
  [Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2019-04-16)
  [Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2019-04-16)
  [Not Loaded] com.iBoysoft.ntfs-assistant-helper.plist (? 87580bd8  - installed 2017-08-21)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-14)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 19fb01de  - installed 2021-04-08)
  [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-03-13)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-03-13)
  [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-08-11)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-07)
  [Running] com.adobe.agsservice.plist (? 65a236ba  - installed 2016-10-24)
  [Running] com.aladdin.aksusbd.plist (Gemalto, Inc. - installed 2019-08-09)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-10-28)
  [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2019-12-03)
  [Running] com.efi.EFIMeasurementService.plist (EFI Inc - installed 2019-08-08)
  [Running] com.efi.FRSMailboxSyncServiceDaemon.plist (EFI Inc - installed 2019-09-20)
  [Running] com.efi.HFServiceLaunchDaemon.plist (EFI Inc - installed 2019-09-25)
  [Running] com.efi.fieryd.plist (? f793c348  - installed 2019-12-17)
  [Running] com.efi.lmgr.plist (? 8d2637a0  - installed 2019-12-27)
  [Running] com.efi.nats-server.plist (EFI Inc - installed 2019-09-19)
  [Running] com.efi.ofasq.plist (EFI Inc - installed 2019-12-27)
  [Running] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2019-04-16)
  [Running] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2019-04-16)
  [Running] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2019-04-16)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-21)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-14)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-01-15)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-17)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2021-04-08)
  [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-02-14)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-03-13)
  [Running] com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-08-11)
  [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-01-01)

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-06-02)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-06-02)
  [Other] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0  - installed 2020-12-10)
  [Other] com.logmein.GoToMeeting.G2MUpdate.plist (? 0  - installed 2020-12-10)

User Login Items:
  [Running] Microsoft Teams (Microsoft Corporation - installed 2021-05-17)
    Application
    /Applications/Microsoft Teams.app

  [Not Loaded] LaunchAtLoginHelper (App Store - installed 2020-12-04)
    Modern Login Item
    /Applications/NTFS Assistant.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-21)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-21)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] StartUpHelper (Spotify - installed 2021-05-26)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Loaded] USBOverdriveHelper (Alessandro Levi Montalcini - installed 2021-01-04)
    Application
    ~/.Trash/USB Overdrive.app/Contents/Resources/USBOverdriveHelper.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-17)
  AdobePDFViewer: 20.012.20043 (Adobe Systems, Inc. - installed 2020-08-17)
  WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (Wacom Technology Corp. - installed 2017-08-11)
  JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2021-05-17)
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-07)

3rd Party Preference Panes:
  Java (? - installed 2021-04-08)
  WacomTablet (Wacom Technology Corp. - installed 2017-08-11)

Backup:
  Auto backup: Yes
  Destinations:
    B****p [Local] (Last used)
      Total size: 4.00 TB
      Total number of backups: 71
      Oldest backup: 2020-05-07 11:30:31
      Last backup: 2021-06-09 15:30:40
  8 local snapshots
  Oldest local snapshot: 2021-06-08 15:55:18
  Last local snapshot: 2021-06-09 15:26:53

Performance:
  System Load: 2.42 (1 min ago) 2.13 (5 min ago) 1.91 (15 min ago)
  Nominal I/O speed: 0.24 MB/s
  File system: 19.17 seconds
  Write speed: 3167 MB/s
  Read speed: 2611 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 2 %
  Idle: 97 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WacomTabletDriver 19.50 % (Wacom Technology Corp.)
  EtreCheckPro 14.98 % (Etresoft, Inc.)
  WindowServer 9.16 % (Apple)
  CEPHtmlEngine Helper (2) 3.02 % (Adobe Systems, Inc.)
  kernel_task 2.62 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Adobe InDesign 2021 4.58 GB (Adobe Inc.)
  Adobe Photoshop 2021 4.27 GB (Adobe Systems, Inc.)
  Microsoft Outlook 1.93 GB (Microsoft Corporation)
  Microsoft Teams Helper (Renderer) (5) 965 MB (Microsoft Corporation)
  QuickLookUIService (6) 945 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  sslvpnd 1.32 GB / 128 MB (Fortinet, Inc)
  mDNSResponder 1 MB / 677 KB (Apple)
  Spotify 600 KB / 91 KB (Spotify)
  remoted 201 KB / 276 KB (Apple)
  apsd 62 KB / 116 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 4 (Apple)
  ReportCrash (2) 4 (Apple)
  CEPHtmlEngine Helper (2) 3 (Adobe Systems, Inc.)
  sslvpnd 2 (Fortinet, Inc)
  find 1 (Apple)

Virtual Memory Information:
  Physical RAM: 64 GB

  Free RAM: 15.20 GB
  Used RAM: 31.48 GB
  Cached files: 17.31 GB

  Available RAM: 32.52 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-04-28 macOS 11.3 (11.3)
  2021-05-03 The Unarchiver (4.3.3)
  2021-05-04 macOS 11.3.1 (11.3.1)
  2021-05-12 Microsoft Excel (16.49.21050901)
  2021-05-12 Microsoft OneNote (16.49.21050901)
  2021-05-12 Microsoft Outlook (16.49.21050901)
  2021-05-12 Microsoft PowerPoint (16.49.21050901)
  2021-05-12 Microsoft Word (16.49.21050901)
  2021-05-14 Microsoft AutoUpdate (4.35.21050901)
  2021-05-17 Microsoft Teams (1.00.411161)
  2021-05-17 Java 8 Update 291 (1.8.291.10)
  2021-05-25 macOS 11.4 (11.4)
  2021-05-31 XProtectPlistConfigData (2147)
  2021-05-31 MRTConfigData (1.79)
  2021-06-02 Numbers (11.1)
  2021-06-02 Pages (11.1)
  2021-06-02 Keynote (11.1)

Clean up:
  ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist
    /Users/***/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload
    Executable not found
  ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist
    /Users/***/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate
    Executable not found
  /Library/LaunchAgents/com.iBoysoft.ntfs-assistant-helper.plist
    /Applications/NTFS Assistant.app/Contents/Library/iBoysoft-ntfs-assistant-helper/ntfs-assistant-helper.app/Contents/MacOS/ntfs-assistant-helper
    Executable not found

Diagnostics Information (past 7-30 days):
  2021-06-09 15:59:12 WacomTabletDriver.app Crash (16 times)
    Executable: /Library/Application Support/Tablet/WacomTabletDriver.app
    Details:
      objc_msgSend() selector name: length

  2021-06-07 08:07:44 locationd Crash
    Executable: /usr/libexec/locationd
    Details:
      dyld3 mode
      *** Terminating app due to uncaught exception 'NSInternalInconsistency
      Exception', reason: 'Invalid RTC bear trap.'
      terminating with uncaught exception of type NSException
      abort() called
End of report
 
Zuletzt bearbeitet von einem Moderator:
Nach ausreichend Nerv und wüsten Flüchen habe ich vor kurzer Zeit anscheinend die Ursache für das Problem gefunden und beseitigen können: Ich hatte nämlich, als ich den Rechner neu bekommen habe, ein Time Machine-Backup von meinem Vorgänger-iMac aufgespielt und der Migrationsassistent hat beim Einrichten wohl ein paar Fehler erzeugt, die diverse diffuse Probleme verursacht haben. Als ich dann in den sauren Apfel gebissen, die Festplatte formatiert und alles manuell neu aufgespielt habe, waren alle Probleme beseitigt und das System läuft seitdem stabil.

Erkenntnis des Tages: Im Zweifelsfall lieber Zeit und Nerven für die Neueinrichtung investieren, als für die Fehlersuche.
 
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Reaktionen: Indio und dg2rbf
Hatte ich beide Male als ich auf ein neues Gerät gewechselt bin immer so gemacht um eben zu vermeiden, dass TM oder der Migrationsassistent Fehler auf das neue Gerät mitkopiert... Vom Backup also manuell nur meine persönliche Dateien und Programme übertragen, e-Mail ist dank Imap eh schnell eingerichtet und der Rest geht auch schnell!
 
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