Hallo allerseits,
hier übrigens der Schriftverkehr zwischen mir und Griffin:
Griffins Antwort vom 14.4.09:
Hello
I'm sorry to hear this. Please send me several photos of the back of the phone and the inside of the case to my e-mail address:
shannon@griffintechnology.com.
Please send me around 5 photos of the phone and 5 photos of the inside of the case. Also please provide your invoice for the phone and case.
I am sorry to hear this, but once I get the photos I will get in contact with you immediately.
Shannon
Griffin Technology
Technical Support
Meine Mail aus einem Kontaktformular vom 11.4.09 :
Name: Holger
Email:
Device: iPhone 3G
Product: clarifi
Question: Hello,
since 4 months i own the Griffin Clarifi.
Yesterday i cleaned the iPhone and the Clarifi and i saw that the Lens-Slide made deep scratchs on my iPhone.
I would like to get a mailadresse from you, so i can send you some Pictures from the damage.
And a statement would be great.. i'm really annoyed !
How should we handle this now ?
Regards,
Holger
Auf bisher 3 mails von mir, davon 2 mit Bildern im Anhang kamen faktisch KEINE Reaktionen. Heute habe ich Griffin mit Berichterstattung gedroht... mal sehen, ob da eine Reaktion drauf kommt.
Hier meine eMails im Detail:
15.4.09
Hello Shannon,
as you wished here some Pictures.
...
Here you can see the Damage.
...
And here are some other pictures. If you need further Pictures please tell me from which side i should take the picture.
...
I hope these pictures are enough. If you want the full resolution the Pictures are about 44MB, i dont want to send such a big email, but if you need it, just tell me...
...
As you can see on the invoices the iPhone was brand new (15th Dec. & 17th Dec. 2008) when i bought the clarifi.
Thanks for fast feedback!
Holger
Am 20.4. habe ich nochmal nachgehakt:
Hello Shannon,
did you received my email ?
I send it at 15. April 2009 16:07:48 MESZ.
The mail was send two times with about 5 and 15MB, so i hope you could receive it.
Greetings,
Holger
Toll, was? griffin wird nun offiziell von mir gemieden.
LG!