QXP 2015: Kein Start beim Admin, aber sehr wohl beim Benutzer

Monstafant

Monstafant

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Dabei seit
19.10.2007
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Guten Tag,
folgendes Problem: Ich habe unter MacOS 10.13.3 (Combo-update) ein neues, noch nicht registriertes QuarkXPress 2015 installiert. Sofort nach dem Öffnen, also noch vor der Eingabe der Registierungsdaten, stürzt das Programm ab. Das passiert aber nur, wenn ich als Admin angemeldet bin. Wenn ich als ein neuer Benutzer auf den Programmordner zugreife, startet es. Irgendwas in der Admin-Librariy muss also den Crash auslösen. Präferenz-, Log, und Chache-Dateien habe ich alle schon ausgelagert, ebenso alle m.E. in Frage kommenden Dateien aus dem Application Support.
Hier poste ich das Ergebnis der Diagnose durch EtreCheck. Kann das jemand deuten?
Code: 
EtreCheck version: 3.4.6 (460)
Report generated 2018-01-29 19:36:10
Download EtreCheck from https://etrecheck.com
Runtime: 2:30
Performance: Excellent
Problem: Apps are crashing

Hardware Information: ⓘ
    iMac (Retina 5K, 27-inch, 2017)
    iMac - model: iMac18,3
    1 3,4 GHz Intel Core i5 (i5-7500) CPU: 4-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
           4 GB DDR4 2400 MHz ok
        BANK 0/DIMM1
           4 GB DDR4 2400 MHz ok
        BANK 1/DIMM0
           4 GB DDR4 2400 MHz ok
        BANK 1/DIMM1
           4 GB DDR4 2400 MHz ok
    Handoff/Airdrop2: supported
    Wireless:  en1: Unknown
    iCloud Quota: 2.14 GB available

Video Information: ⓘ
    Radeon Pro 570 - VRAM: 4 GB
        iMac 5120 x 2880

Disk Information: ⓘ
    APPLE SSD SM0512L disk0: (500,28 GB) (Solid State - TRIM: Yes)
        (disk0s1) <not mounted>  [EFI]: 315 MB
        (disk0s2) <not mounted>  [APFS Container]: 499.96 GB

USB Information: ⓘ
    USB30Bus
        USB2.0 Hub
            USB2.0 Hub
            TOSHIBA STOR.E ALU 2S
                Virtual CD Drive disk2: (7,8 MB)
                STOR.E ALU 2S disk3: (999,16 GB)
                    EFI (disk3s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB
                    Monsters externe Partition (disk3s2 - Journaled HFS+) /Volumes/Monsters externe Partition : 388.00 GB (243.68 GB free)
                    Ruths externe Partition (disk3s3 - Journaled HFS+) /Volumes/Ruths externe Partition : 376.74 GB (376.30 GB free)
                    Backup neuer iMac (disk3s4 - Journaled HFS+) /Volumes/Backup neuer iMac : 233.81 GB (91.22 GB free)
        Broadcom Corp. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
    USB31Bus

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
    Macintosh HD (disk1s1 - APFS) /  [Startup]: 499.96 GB (337.16 GB free)
        Physical disk: disk0s2 499.96 GB (337.16 GB free)
    (disk1s2) <not mounted>  [Preboot]: 499.96 GB
        Physical disk: disk0s2 499.96 GB
    (disk1s3) <not mounted>  [Recovery]: 499.96 GB
        Physical disk: disk0s2 499.96 GB
    (disk1s4) /private/var/vm  [VM]: 499.96 GB
        Physical disk: disk0s2 499.96 GB

System Software: ⓘ
    macOS High Sierra  10.13.3 (17D47) - Time since boot: less than an hour

Gatekeeper: ⓘ
    Mac App Store and identified developers

Kernel Extensions: ⓘ
        /Library/Application Support/Roxio
    [not loaded]    com.roxio.TDIXController (1.6) [Lookup]
        /Library/Extensions
    [loaded]    at.obdev.nke.LittleSnitch (4.0.5- SDK 10.11) [Lookup]

        /Library/StartupItems/BRESINKx86Monitoring
    [not loaded]    com.bresink.driver.BRESINKx86Monitoring (8.0) [Lookup]

        /System/Library/Extensions
    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.1) [Lookup]
    [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.1) [Lookup]

System Launch Agents: ⓘ
    [not loaded]    8 Apple tasks
    [loaded]    172 Apple tasks
    [running]    110 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    39 Apple tasks
    [loaded]    180 Apple tasks
    [running]    111 Apple tasks

Launch Agents: ⓘ

    [running]    at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-01-20) [Lookup]
    [running]    at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-01-20) [Lookup]
    [not loaded]    cn.com.zte.usbswapper.plist (? e5a55c81 ? - installed 2009-08-03) [Lookup]
    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2018-01-20) [Lookup]
    [loaded]    com.quark.quarkupdate.agent.plist (Quark - installed 2017-07-25) [Lookup]
    [running]    com.tvmobili.artwork.plist (? 5da12c3e 20f1ce11 - installed 2018-01-29) [Lookup]
 
Zweite Hälfte:

Code: 
[URL='https://www.macuser.de/etrecheck://help/launchdaemons'][B]Launch Daemons:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/launchdaemons']ⓘ[/URL]
[B]    [running]    [/B]at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-01-20) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=at.obdev.littlesnitchd&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [running]    [/B]cn.com.zte.PPPMonitor.plist (? 23e42f9c ce07c349 - installed 2009-10-31) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=cn.com.zte.PPPMonitor&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-01-21) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.adobe.ARMDC.Communicator&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-01-21) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.adobe.ARMDC.SMJobBlessHelper&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-15) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.adobe.fpsaud&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-01-19)
[B]    [loaded]    [/B]com.bombich.ccc.plist (? 41245744 ec836701 - installed 2015-12-09) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.bombich.ccc&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.google.keystone.daemon.plist (Google, Inc. - installed 2018-01-20) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.google.keystone.daemon&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [not loaded]    [/B]com.makemusic.finale.installer.cleanup.plist (Shell Script e485598b - installed 2011-10-03) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.makemusic.finale.installer.cleanup&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.microsoft.office.licensing.helper&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.quark.QXPHelper.plist (Quark - installed 2018-01-28) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.quark.QXPHelper&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [loaded]    [/B]com.quark.quarkupdate.quhelper.plist (Quark - installed 2018-01-27) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.quark.quarkupdate.quhelper&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [not loaded]    [/B]com.sibelius.sari.plist (? 6b48ccda 92033 - installed 2016-01-29) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.sibelius.sari&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
[B]    [running]    [/B]com.tvmobili.tvmobilisvcd.plist (? 3abda99a 756ebe2a - installed 2018-01-29) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.tvmobili.tvmobilisvcd&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]

[URL='https://www.macuser.de/etrecheck://help/userlaunchagents'][B]User Launch Agents:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/userlaunchagents']ⓘ[/URL]
[B]    [loaded]    [/B]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-01-21) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.dropbox.DropboxMacUpdate.agent&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]

[URL='https://www.macuser.de/etrecheck://help/loginitems'][B]User Login Items:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/loginitems']ⓘ[/URL]
    SpeechSynthesisServer    Programm
        (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    Mail    Programm
        (/Applications/Mail.app)
    Dropbox    Programm
        (/Applications/Dropbox.app)
    PopChar    Programm
        (/Applications/Utlities/PopChar.app)

[URL='https://www.macuser.de/etrecheck://help/internetplugins'][B]Internet Plug-ins:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/internetplugins']ⓘ[/URL]
    iPhotoPhotocast: 7.0 (installed 2013-07-26)
    FlashPlayer-10.6: 24.0.0.221 (installed 2017-03-11) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.macromedia.FlashPlayer-10.6.plugin&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
    QuickTime Plugin: 7.7.3 (installed 2018-01-29)
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-01-21) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.adobe.acrobat.pdfviewerNPAPI&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
    Flash Player: 24.0.0.221 (installed 2017-03-11) Outdated! [URL='https://get.adobe.com/flashplayer/'][B]Update[/B][/URL]
    SharePointBrowserPlugin: 14.7.7 (installed 2017-09-25) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.microsoft.sharepoint.browserplugin&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
    GoogleOneClickPluginDeluxe: Unknown
    Unity Web Player: UnityPlayer version 3.5.2f2 (installed 2012-05-18) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.unity.UnityWebPlayer&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
    Scorch: 6.2.0 (installed 2010-04-08) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.sibelius.scorch&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
    JavaAppletPlugin: 15.0.1 (installed 2012-06-13) [URL='https://www.java.com/en/download/installed.jsp'][B]Check version[/B][/URL]

[URL='https://www.macuser.de/etrecheck://help/safariextensions'][B]Safari Extensions:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/safariextensions']ⓘ[/URL]
[B]    [not loaded]    [/B]AdBlock - Michael Gundlach - [URL='http://safariadblock.com'][B]http://safariadblock.com[/B][/URL] (installed 2013-10-22)
[B]    [not loaded]    [/B]Translate - SideTree.com - Software for Mac and PC - [URL='http://SideTree.com/extensions.html#Translate'][B]http://SideTree.com/extensions.html#Translate[/B][/URL] (installed 2012-11-16)

[URL='https://www.macuser.de/etrecheck://help/preferencepanes'][B]3rd Party Preference Panes:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/preferencepanes']ⓘ[/URL]
    Flash Player (installed 2017-01-30) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.adobe.flashplayerpreferences&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]
    Quark Update Preferences (installed 2017-07-25) [URL='https://discussions.apple.com/search.jspa?type=discussion&showAnsweredFirst=true&q=com.quark.QUPreferencePane&sort=updatedDesc&currentPage=1&includeResultCount=true'][B][Lookup][/B][/URL]

[URL='https://www.macuser.de/etrecheck://help/timemachine'][B]Time Machine:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/timemachine']ⓘ[/URL]
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.96 GB Disk used: 162.80 GB
    Destinations:
        Backup neuer iMac [Local]
        Total size: 233.81 GB
        Total number of backups: 29
       Oldest backup: 21.01.18, 16:17
        Last backup: 29.01.18, 18:49
        Size of backup disk: Too small
            Backup size 233.81 GB < (Disk used 162.80 GB X 3)

[URL='https://www.macuser.de/etrecheck://help/cpu'][B]Top Processes by CPU:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/cpu']ⓘ[/URL]
        3%       com.apple.WebKit.WebContent
        2%       WindowServer
        1%       kernel_task
        0%       fontd
        0%       Safari

    2018-01-29 12:01:24    Finder.app Crash [URL='https://www.macuser.de/etrecheck://open/968A93FD-481E-4A66-B3B6-9A2997D589DE'][B][Open][/B][/URL]
        Cause:        objc_msgSend() selector name: window
    2018-01-27 17:02:26    QuarkUpdateVersion Crash [URL='https://www.macuser.de/etrecheck://open/11CBC326-F6A6-4063-BD5A-817E6B2050E8'][B][Open][/B][/URL]
        Cause:        *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSArrayM objectForKey:]: unrecognized selector sent to instance 0x7ff5a4401a30'
        terminating with uncaught exception of type NSException
        abort() called
[CODE]
 
Dritte Hälfte:
Code: 
[URL='https://www.macuser.de/etrecheck://help/memory'][B]Top Processes by Memory:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/memory']ⓘ[/URL]
    1.52 GB       kernel_task
    301 MB        mds_stores
    279 MB        Mail
    195 MB        Dock
    152 MB        Dropbox

[URL='https://www.macuser.de/etrecheck://help/network'][B]Top Processes by Network Use:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/network']ⓘ[/URL]
[B]    Input         Output        Process name[/B]
    1 MB          52 KB         com.apple.WebKit.Networking
    334 KB        8 KB          Mail
    168 KB        104 KB        tvmobilisvcd
    117 KB        152 KB        Dropbox
    125 KB        85 KB         mDNSResponder

[URL='https://www.macuser.de/etrecheck://help/energy'][B]Top Processes by Energy Use:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/energy']ⓘ[/URL]
      5.12    WindowServer
      0.60    Little Snitch Network Monitor
      0.44    Little Snitch Agent
      0.32    Dropbox



[URL='https://www.macuser.de/etrecheck://help/vm'][B]Virtual Memory Information:[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/vm']ⓘ[/URL]
    11.09 GB      Available RAM
    7.25 GB       Free RAM
    4.91 GB       Used RAM
    3.84 GB       Cached files
    0 B           Swap Used

[B]S[URL='https://www.macuser.de/etrecheck://help/install']oftware installs (last 30 days):[/URL][/B] [URL='https://www.macuser.de/etrecheck://help/install']ⓘ[/URL]
    Google Earth:  (installed 2018-01-20)
    Garritan ARIA Player:  (installed 2018-01-21)
    Finale:  (installed 2018-01-21)
    Garritan Instruments for Finale:  (installed 2018-01-21)
    Adobe Acrobat Reader DC (Continuous):  (installed 2018-01-21)
    Adobe Acrobat Reader DC (18.009.20050):  (installed 2018-01-21)
    QuarkXPress 2015:  (installed 2018-01-27)
    QuarkXPress 2015:  (installed 2018-01-27)
    QuarkUpdate Uninstaller:  (installed 2018-01-27)
    QuarkXPress 2015:  (installed 2018-01-27)
    QuarkUpdate:  (installed 2018-01-27)

    Install information may not be complete.

[URL='https://www.macuser.de/etrecheck://help/diagnostics'][B]Diagnostics Events (last 3 days for minor events):[/B][/URL] [URL='https://www.macuser.de/etrecheck://help/diagnostics']ⓘ[/URL]
    2036-01-22 22:48:47    Dropbox.app Crash [URL='https://www.macuser.de/etrecheck://open/6559857D-2634-4B12-BA0F-3A591465B472'][B][Open][/B][/URL]
    2036-01-22 22:45:13    Adobe InDesign CS4.app Crash [URL='https://www.macuser.de/etrecheck://open/C74F1F4D-0BCD-4975-9B9E-9B5415834E8D'][B][Open][/B][/URL]
[B]    2018-01-29 19:13:43    Last shutdown cause: -128 - Unknown[/B]
    2018-01-29 15:21:40    QuarkXPress.app Crash [URL='https://www.macuser.de/etrecheck://open/BE5069CA-B64D-4AEC-B3BF-99955FC2A04C'][B][Open][/B][/URL]
    2018-01-29 12:04:38    cloudd Crash [URL='https://www.macuser.de/etrecheck://open/BA329F93-87C7-4314-9665-BB48A4C44278'][B][Open][/B][/URL]
        Cause:        *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/MMCS deleted/renamed, crashing.'
        terminating with uncaught exception of type NSException
        abort() called
[CODE]
 
Hi Maulwurfn,
da steht eine Litanei, die zu posten ich etliche Hälften mehr bräuchte ;)

Was interessant sein könnte (Bachgefühl - ich habe davon keine Ahnung):
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
 
Problem gelöst (dank User mguenther): Es lag an einem fehlerhaften Font. Habe im Programm Schriftensammlung einige "defekte" Fonts genannt bekommen (die allerdings in anderen Programmen keinen Ärger machen), und wenn ich die deaktiviere, startet Quark.
Danke an alle Mitdenker.
 
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Danke auch für das Mitteilen der Lösung, vielleicht hilft es in Zulunft einem Anderen.
 
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