Probleme beim Booten und mit springendem Cursor

vsasse

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1. Ich verwende Catalina 10.15.4 auf einem MacBook Pro 15' aus 2014.
2. Erster Fehler: Seit ca 2 Wochen gefriert mein schwarzer Bildschirm, wenn beim Booten eine Verbindung zum Internet besteht.
3. Zweiter Fehler: Nach einigen Stunden Nutzung, beginnt der Cursor immer wieder an den oberen Rand des Displays zu springen.
4. Die beiden Fahler begannen, als ich ein Update auf Big Sur gemacht hatte. Ich weiss nicht, ob das wirklich korreliert ist.
5. Formattieren der SSD und Downgrade auf Catalina hat die Fehler nicht beseitigt.
6. Zu Punkt 3: Es ist gleichgültig, ob ich eine Maus verwende nicht. Man kann dann ohne Reboot nicht mehr schreiben.
7. Zu Punkt 2.: Nach vollständigem Booten stelle ich die Verbindung zum Internet her und kann damit arbeiten.

Bisher habe ich niemanden gefunden, der mir helfen konnte. Vielen Dank im Voraus für Vorschläge...
 
Ich verwende Catalina 10.15.4
 
Code:
Probleme beim Booten und mit springendem Cursor (Teil1 von 4)
•    Die Apple Diagnose auf dem Mac verwenden
•    Erstelle doch bitte ein Systemprotokoll, damit wir alle wesentlichen Informationen auf einen Blick haben
MacBook Pro (Retina, 15', Mitte 2014)
Prozessor: 2,2 GHz Quad-Core Intel Core i7
Speicher: 16 GB 1600 MHz DDR3
Grafikkarte: Intel Iris Pro 1536 MB

Apple Diagnose: Keine Fehler gefunden, Referenzcode ADP000

EtreCheckPro version: 6.3.5 (6D022)
Report generated: 2020-11-30 19:53:23
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:49
Performance: Excellent

Problem: Other problem
Description:
a web connection is interrupting the boot process and the curser is ju
mping after using the Mac for some hours

Major Issues:
    Anything that appears on this list needs immediate attention.

    Adware - Adware detected.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Apps crashing - There have been numerous app crashes.
    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
    System modifications - There are a large number of system modifications running in the background.
    Vintage hardware - This computer may be considered vintage.
    32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
    Limited drive access - More information may be available with Full Drive Access.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.
    Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
    MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage!
    MacBook Pro Model: MacBookPro11,2
    2,2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core
    16 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 8 GB DDR3 1600
        BANK 1/DIMM0 - 8 GB DDR3 1600
    Battery: Health = Normal - Cycle count = 191

Video Information:
    Intel Iris Pro - VRAM: 1536 MB
        Color LCD (built-in) 2880 x 1800
        Thunderbolt Display 2560 x 1440

Drives:
    disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)
    Internal PCI 5.0 GT/s x2 Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 499.93 GB
            disk1 [APFS Virtual drive] 499.93 GB (Shared by 5 volumes)
                disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 359.59 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used)
                disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
                disk1s5 - Macintosh HD (APFS) (Shared - 10.97 GB used)

    disk2 - SanDisk SDSSDA-2T00 2.00 TB (Solid State - TRIM: No)
    External USB 5 Gbit/s USB
        disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk2s2 - S*************e (Journaled HFS+) 2.00 TB (1.26 TB used)

Mounted Volumes:
    disk1s1 - M******************n [APFS Virtual drive]
        499.93 GB (Shared - 359.59 GB used, 176.89 GB available, 127.53 GB free)
        APFS
        Mount point: /System/Volumes/Data
        Encrypted

    disk1s4 - VM [APFS VM]
        499.93 GB (Shared - 1.07 GB used, 127.53 GB free)
        APFS
        Mount point: /private/var/vm

    disk1s5 - Macintosh HD
        499.93 GB (Shared - 10.97 GB used, 176.89 GB available, 127.53 GB free)
        APFS
        Mount point: /
        Encrypted
        Read-only: Yes

    disk2s2 - S*************e
        2.00 TB (1.26 TB used, 744.16 GB available, 744.14 GB free)
        Journaled HFS+
        Mount point: /Volumes/S*************e

Network:
    Interface bridge0: Thunderbolt Bridge
    Interface en3: USB Ethernet
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en4: Bluetooth PAN
    Interface en6: Thunderbolt Ethernet
    Interface en5: iPhone
    Interface fw0: Display FireWire
    Interface en9: iPhone 2
    Interface en8: Display Ethernet
    Interface en7: Thunderbolt Ethernet Slot 1, Port 1
    iCloud Quota: 53.64 GB available

    File sharing: Enabled
    Remote login: Enabled

System Software:
    macOS Catalina 10.15.4 (19E266)
    Time since boot: About 2 hours

Notifications:
    OneDrive.app
        50 notifications

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple

    File sharing: Enabled
    Remote login: Enabled

Adware:
    Launchd: ~/Library/LaunchAgents/com.pcv.hlpramc.plist
        Reason: Adware name match
        Executable: /Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc
 
Code:
Probleme beim Booten und mit springendem Cursor (Teil2 von 4)
Unsigned Files:
    Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
        Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.divx.update.agent.plist
        Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.paragon-software.ntfs.automount.plist
        Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/NTFSAutomountAgent
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist
        Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-software.NTFS.fsnotify.daemon
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist
        Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist
        Executable: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist
        Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
        Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
        Details: Exact match found in the legitimate list - probably OK

    Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
    Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin
    Plugin: /Library/Internet Plug-Ins/OVSHelper.plugin
    Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin
    Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
    Plugin: /Library/Internet Plug-Ins/nplastpass.plugin
    Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
    Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
    Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
    Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin

    Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

    Apps: 14

32-bit Applications:
    48 32-bit apps

Kernel Extensions:
    /Applications/Astrill.app
        [Not Loaded] Astrill.kext (Astrill Systems Corporation, 20111101)
        [Not Loaded] MacProxy.kext (Astrill Systems Corporation, 2.0.9 - SDK 10.11)

    /Applications/VyprVPN.app
        [Not Loaded] SplitTunnel.kext (Golden Frog, Inc., 1.0 - SDK 10.14)
        [Not Loaded] VyprVPNMalwareFilter.kext (Golden Frog, Inc., 1.0 - SDK 10.12)

    /Library/Application Support/VirtualBox
        [Not Loaded] VBoxDrv.kext (Oracle America, Inc., 5.0.20)
        [Not Loaded] VBoxNetAdp.kext (Oracle America, Inc., 5.0.20)
        [Not Loaded] VBoxNetFlt.kext (Oracle America, Inc., 5.0.20)
        [Not Loaded] VBoxUSB.kext (Oracle America, Inc., 5.0.20)

    /Library/Extensions
        [Not Loaded] HoRNDIS.kext (8.0 - SDK 10.6)
        [Not Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 14.3.318 - SDK 10.5)

System Launch Agents:
    [Not Loaded] 16 Apple tasks
    [Loaded] 174 Apple tasks
    [Running] 123 Apple tasks

System Launch Daemons:
    [Not Loaded] 33 Apple tasks
    [Loaded] 181 Apple tasks
    [Running] 122 Apple tasks
    [Other] One Apple task

Launch Agents:
    [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02)
    [Other] com.divx.dms.agent.plist (? bf9bdaf7 - installed 2016-03-10)
    [Other] com.divx.update.agent.plist (? a041d049 - installed 2016-03-01)
    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-05)
    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-12)
    [Not Loaded] com.oracle.java.Java-Updater.plist (? 6e8c40fc - installed 2020-03-12)
    [Running] com.paragon-software.NTFS.fsnotify.agent.plist (Paragon Software GmbH - installed 2016-11-29)
    [Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-11-29)
    [Loaded] com.paragon-software.ntfs.automount.plist (? 23af1e7e - installed 2016-11-29)
    [Other] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29)
    [Loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (? 97bd107 - installed 2016-07-19)
    [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-11-25)
    [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-11-25)

Launch Daemons:
    [Other] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-10-29)
    [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-05)
    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-05)
    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-12)
    [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04)
    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10)
    [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12)
    [Running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-11-29)
    [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2016-12-05)
    [Other] com.paragon.NTFS.launch.plist (Apple - installed 2020-03-17)
    [Other] com.parallels.mobile.dispatcher.launchdaemon.plist (? 528af579 - installed 2016-07-19)
    [Other] com.parallels.mobile.kextloader.launchdaemon.plist (Apple - installed 2020-03-17)
    [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-09-07)
    [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-11-25)
    [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-08-06)
    [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2016-05-05)
    [Running] vyprvpnservice.plist (Golden Frog, Inc. - installed 2020-06-20)
 
Code:
Probleme beim Booten und mit springendem Cursor (Teil3 von 4)
User Launch Agents:
    [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2019-12-28)
    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-25)
    [Running] com.goldenfrog.VyprVPNUserAgent.plist (Golden Frog, Inc. - installed 2020-03-11)
    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-16)
    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-16)
    [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-11-30)
    [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-11-30)
    [Other] com.jdibackup.JustCloud.autostart.plist (? 0 - installed 2015-07-25)
    [Other] com.jdibackup.JustCloud.notify.plist (? 0 - installed 2015-07-25)
    [Other] com.keystone.stage.agent.plist (? 0 - installed 2019-05-24)
    [Not Loaded] com.lastpass.LastPassHelper.plist (? 0 - installed 2019-11-17)
    [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2019-12-28)
    [Other] com.microsoft.LaunchAgent.SyncServicesAgent.plist (Microsoft Corporation - installed 2017-10-17)
    [Other] com.parallels.mobile.startgui.launchagent.plist (? 0 - installed 2016-09-15)
    [Other] com.pcv.hlpramc.plist (Adware - installed 2015-07-25)
    [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2019-10-12)
    [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2016-05-05)

User Login Items:
    [Not Loaded] App for Dropbox Helper (App Store - installed 2016-12-31)
        Modern Login Item
        /Applications/App for Dropbox.app/Contents/Library/LoginItems/App for Dropbox Helper.app

    [Not Loaded] AppCleaner Helper (Julien Ramseier - installed 2015-07-27)
        Modern Login Item
        /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app

    [Not Loaded] LaunchAtLoginHelper (App Store - installed 2019-09-29)
        Modern Login Item
        /Applications/Avira Optimizer.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

    [Not Loaded] Avira Security Helper (App Store - installed 2019-12-05)
        Modern Login Item
        /Applications/Avira Security.app/Contents/Library/LoginItems/Helper.app

    [Running] Dropbox (Dropbox, Inc. - installed 2020-11-25)
        Application
        /Applications/Dropbox.app

    [Not Loaded] LivingWallpaperHDHelper (App Store - installed 2020-05-13)
        Modern Login Item
        /Applications/Live Wallpaper HD.app/Contents/Library/LoginItems/LivingWallpaperHDHelper.app

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-05)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-05)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

    [Not Loaded] SpeedTestHelper (App Store - installed 2020-09-04)
        Modern Login Item
        /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

    [Not Loaded] appflixprohelper (App Store - installed 2015-11-16)
        Modern Login Item
        /Applications/Streaming.app/Contents/Library/LoginItems/appflixprohelper.app

    [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (App Store - installed 2020-10-16)
        Modern Login Item
        /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app

    [Not Loaded] LivingWeatherHDHelper (App Store - installed 2020-05-05)
        Modern Login Item
        /Applications/Weather HD Live.app/Contents/Library/LoginItems/LivingWeatherHDHelper.app

    [Not Loaded] WeatherHelper (App Store - installed 2016-02-06)
        Modern Login Item
        /Applications/Weather Live Free.app/Contents/Library/LoginItems/WeatherHelper.app

    [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-11-26)
        Modern Login Item
        /Applications/WhatsApp.localized/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

    [Not Loaded] Wire Login Helper (App Store - installed 2020-10-30)
        Modern Login Item
        /Applications/Wire.app/Contents/Library/LoginItems/Wire Login Helper.app

    [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19)
        Modern Login Item
        /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

    [Running] HP Device Monitor (HP Inc. - installed 2018-11-12)
        Modern Login Item
        /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

    [Running] HP Product Research (HP Inc. - installed 2018-11-12)
        Modern Login Item
        /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

    [Running] SpeechSynthesisServer (Apple - installed 2020-03-17)
        Application
        /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

Internet Plug-ins:
    FlashPlayer-10.6: 32.0.0.453 (? - installed 2020-11-10)
    DivX Web Player: 3.5.5.3 (? - installed 2016-03-29)
    OVSHelper: 1.1 (? - installed 2016-04-04)
    Flash Player: 32.0.0.453 (? - installed 2020-11-10)
    SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-17)
    nplastpass: 4.1.7 (? - installed 2019-11-17)
    Silverlight: 5.1.50428.0 (? - installed 2016-08-09)
    JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-05-17)

User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2013-04-26)
    WebEx64: 1.0 (? - installed 2015-07-17)

3rd Party Preference Panes:
    Flash Player (Adobe Inc. - installed 2020-10-29)
    Java (? - installed 2020-05-17)
    Paragon NTFS for Mac (Paragon Software GmbH - installed 2016-12-05)

Backup:
    Time Machine information not available without Full Drive Access.
    8 local snapshots
    Oldest local snapshot: 2020-11-30 10:14:10
    Last local snapshot: 2020-11-30 19:46:13

Performance:
    System Load: 2.11 (1 min ago) 1.63 (5 min ago) 1.45 (15 min ago)
    Nominal I/O speed: 1.41 MB/s
    File system: 19.57 seconds
    Write speed: 676 MB/s
    Read speed: 644 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 4 %
    User: 3 %
    Idle: 94 %
 
Code:
Probleme beim Booten und mit springendem Cursor (Teil4 von 4)
Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    kernel_task 16.02 % (Apple)
    EtreCheckPro 14.82 % (Etresoft, Inc.)
    WindowServer 13.44 % (Apple)
    AppleUserHIDDrivers (5) 0.92 % (Apple)
    Dropbox Web Helper (3) 0.36 % (Dropbox, Inc.)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    Google Chrome Helper (Renderer) (8) 676 MB (Google, Inc.)
    EtreCheckPro 584 MB (Etresoft, Inc.)
    Dock 341 MB (Apple)
    Microsoft Word 298 MB (Microsoft Corporation)
    Dropbox (3) 266 MB (Dropbox, Inc.)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 2 MB / 855 KB (Apple)
    Dropbox 31 KB / 56 KB (Dropbox, Inc.)
    apsd 14 KB / 38 KB (Apple)
    netbiosd 34 KB / 6 KB (Apple)
    rapportd 12 KB / 8 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    WindowServer 7 (Apple)
    Dropbox Web Helper (3) 1 (Dropbox, Inc.)
    AppleUserHIDDrivers (5) 0 (Apple)
    SoftwareUpdateNotificationManager 0 (Apple)
    bluetoothd 0 (Apple)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 3.95 GB
    Used RAM: 6.76 GB
    Cached files: 5.29 GB

    Available RAM: 9.24 GB
    Swap Used: 0 B

Software Installs (past 30 days):
    Install Date Name (Version)
    2020-11-25 MRTConfigData (1.72)
    2020-11-26 Friendly Streaming (5.4)
    2020-11-26 Telegram (7.2.3)
    2020-11-26 Fotor Photo Editor (3.6.2)
    2020-11-26 WhatsApp (2.2047.10)
    2020-11-26 Numbers (10.0)
    2020-11-26 PDF OCR X Community Edition (3.0.30)
    2020-11-26 PDFScanner (1.16.0)
    2020-11-26 The Unarchiver (4.2.4)
    2020-11-26 Duplicate File Finder (6.10)
    2020-11-26 Keynote (10.0)
    2020-11-26 Pages (10.0)
    2020-11-30 EFICheck AllowListAll (97)
    2020-11-30 Voice Update - Martin (1.3.1)

Clean up:
    ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist
        /Applications/JustCloud.app/Contents/Resources/Utility.app
        Executable not found
    ~/Library/LaunchAgents/com.keystone.stage.agent.plist
        ~/Library/Application Support/keystone/keystone.app/Contents/MacOS/Installer
        Executable not found
    ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist
        /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard
        Executable not found
    ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist
        REPLACE_HOME/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper
        Executable not found
    ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist
        /Applications/JustCloud.app/Contents/Resources/Utility.app
        Executable not found
    /Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist
        /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service
        Executable not found

Diagnostics Information (past 7-30 days):
    2020-11-30 17:35:05 Software Update.app - Crash
        Executable: /System/Library/CoreServices/Software Update.app
        Details:
            dyld3 mode

    2020-11-28 20:51:47 suggestd - High CPU Use
        Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd

    2020-11-28 19:55:04 Photos.app - Crash
        Executable: /System/Applications/Photos.app
        Details:
            dyld3 mode
            abort() called
            Photos(45233,0x700010bcb000) malloc: *** error for object 0x6000025b56
            80: pointer being freed was not allocated

    2020-11-28 19:53:36 VTDecoderXPCService - Crash (3 times)
        Executable: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTDecoderXPCService.xpc/Contents/MacOS/VTDecoderXPCService
        Details:
            dyld3 mode

    2020-11-27 21:58:56 lsd - Crash
        Executable: /usr/libexec/lsd
        Details:
            dyld3 mode
            savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d
            atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError
            Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=201, Checksum=2,
             ZeroedRanges=(
            "0x684000-0x693FFF (66 KB)"
            ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z
            yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple.
            LaunchServices-1082-v2.csstore}
            abort() called

    2020-11-26 11:01:33 Finder.app - High CPU Use
        Executable: /System/Library/CoreServices/Finder.app

    2020-11-25 23:26:27 backupd - High CPU Use
        Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd

    2020-11-25 18:24:36 QuickLookSatellite - High CPU Use
        Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite

    2020-11-25 17:16:59 Mail.app - High CPU Use
        Executable: /System/Applications/Mail.app

    2020-11-25 08:00:37 systemmigrationd - High CPU Use
        Executable: /System/Library/PrivateFrameworks/SystemMigration.framework/Versions/A/Resources/systemmigrationd


End of report
 
Hi,
diesen Müll deinstallieren/löschen.
Adware:
Launchd: ~/Library/LaunchAgents/com.pcv.hlpramc.plist
Reason: Adware name match
Executable: /Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc

Auch dieses Deinstallieren, ist unnötig.

Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
Details: Exact match found in the legitimate list - probably OK

auch diesen Rest von AVIRA löschen.

[Not Loaded] Avira Security Helper (App Store - installed 2019-12-05)
Modern Login Item
/Applications/Avira Security.app/Contents/Library/LoginItems/Helper.app
 
Guten Morgen, danke für deine Hilfe, die ich gern annehmen möchte, was mir leider noch nicht gelungen ist.
Zunächst dachte ich mir ich suche die Executables im Finder, was mir leider keinen Erfolg beschert hat.
Dann dachte ich "such sie im Launchpad" hatte aber auch damit keinen Erfolg.
Drittens habe ich Google gefragt um etwas über das Löschen von HELPERAMC zu finden und fand etwas über HELPERMCP.
Dort wurde vorgeschlagen AppCleaner zu installieren und einzusetzen.
Sollte ich so ein (fragwürdiges) Tool einsetzen um Adware wie helperamc, WDPrivilegedHelper und Helper.app zu suchen und zu löschen?
Ich bin Kenner von solchen Verfahren zum Reinigen.
Früher am PC habe ich ein Tool gekauft, dass diesen kontinuierlich untersucht und gereinigt hat ...
Während ich dies schreibe springt mein Cursor alle 10 Sekunden an den oberen Rand des Displays :-(
Danke nochmal, VS
 
aber was tue ich denn, damit ich den springenden Cursor etc. loswerde??
 
Hast du eine externe Maus? Oder nur das integrierte Trackpad? Es deutet nun alles mehr auf einen Hardwaredefekt hin. Ich tippe auf einen defekten, aufgeblähten Akku, der von unten gegen das Trackpad drückt, und unsinnige Eingaben produziert. Achtung: Dringender Handlungsbedarf! Brandgefahr!
 
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Ich verwende eine Logitech Maus Performance MX. Als ich allerdings letztens nur Catalina installiert hatte und dann nur mit Trackpad das Backup starten musste hat dieser nur mit großem Druck auf den Pad reagiert, was mich schon zu einem Gespräch mit Compustore Regensburg geführt hat aber keine Konsequenzen hatte, weil es ja irgendwie funktionierte. Heiß wird das MacBook keineswegs. Vielleicht springt die Maus durch festes Tippen der Tasten. Ich versuche mal sanfter zu tippen ;-) und prüfe die Trackpadfunktionen. Du hast mir einen sehr guten Rat gegeben, danke.
 
Es kann natürlich auch einfach sein, dass du beim Tippen an das Trackpad kommst. ;)
 
nein das ist es leider nicht. Der Cursor springt nachdem der Mac etwas länger läuft alle 10 Sekunden zum äußersten oberen oder unteren Rand, was mein Schreiben schon erheblich behindert. Ich schreibe auf diesem MacBook immerhin schon seit März 2015 und in Kombination mit meinem Thunderbold-Display seit 2016. Diese Art Probleme hatte ich bisher nie. Merkwürdig ist ja auch noch, dass ich den LAN-Anschluß nicht verwenden darf, während ich Boote, weil ich sonst mit einem schwarzen Bildschirm hängen bleibe. :-(
 
Dann tippe ich weiter auf den Akku! du wärst nicht der erste! Und nochmal: Prüf das dringend! Brandgefahr!
 
Ist dein Rat damit, dass ich meinen Akku tauschen muss, kurz gesagte Erwartung?
 
Dringend überprüfen (Aufschrauben und anschauen) oder überprüfen lassen!
 
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Jetzt springt die Maus gerade wieder häufig, obwohl das ganze Gehäuse kalt ist.
 
Das kannst du jetzt noch fünfzehnmal schreiben, oder du nimmst endlich mal einen Schraubendreher zur Hand. ;)
 
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