macOS Big Sur crash (WindowServer)

P

pingipongo

Mitglied
Thread Starter
Dabei seit
21.01.2016
Beiträge
77
Reaktionspunkte
7
Hallo,

mein Macbook MacBook Pro (13 Zoll, 2016, Vier Thunderbolt 3 Anschlüsse) mit 11.2.3 (20D91) freezed in regelmässigen Abständen.
Das passiert nahezu täglich. Gerne nachdem ich aus em Ruhezustand das Macbook öffne oder mich einlogge. Nach einem "harten" Neustart geht es dann erstmal wieder ...
Ich kann aus dem crash report leider wenig ablesen. Hat jmd einen Tipp?

Anbei der crash report:

Code: 
Process:               WindowServer [1105]
Path:                  /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier:            WindowServer
Version:               600.00 (570.7)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
Responsible:           WindowServer [1105]
User ID:               88

Date/Time:             2021-03-26 17:02:12.932 +0100
OS Version:            macOS 11.2.3 (20D91)
Report Version:        12
Bridge OS Version:     3.0 (14Y908)
Anonymous UUID:        F022006E-2C97-E33C-5C71-A6077972D536

Sleep/Wake UUID:       119330EB-C8A7-4306-B7C9-D0394F43555D

Time Awake Since Boot: 5200 seconds
Time Since Wake:       270 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGKILL)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    WATCHDOG, [0x1] monitoring timed out for service
Termination Details:   WATCHDOG, checkin with service: WindowServer returned not alive with context:
is_alive_func returned unhealthy : WindowServer initialization not complete (post IOKitWaitQuiet)
40 seconds since last successful checkin, 20 total successsful checkins since wake (0 induced crashes)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x00007fff203f671a __open + 10
1   libsystem_kernel.dylib            0x00007fff203feb42 open + 209
2   com.apple.CoreFoundation          0x00007fff204bd690 _CFReadBytesFromFile + 162
3   com.apple.CoreFoundation          0x00007fff204bcef8 CFURLCreateDataAndPropertiesFromResource + 488
4   com.apple.CoreFoundation          0x00007fff204bc982 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 854
5   com.apple.CoreFoundation          0x00007fff204bc2ce _CFBundleRefreshInfoDictionaryAlreadyLocked + 111
6   com.apple.CoreFoundation          0x00007fff204bc240 CFBundleGetInfoDictionary + 44
7   com.apple.CoreFoundation          0x00007fff205be47e _CFBundleCreate + 903
8   com.apple.CoreFoundation          0x00007fff2058cdd1 CFBundleCreateBundlesFromDirectory + 106
9   com.apple.framework.IOKit         0x00007fff22c83dbe __IOHIDPlugInLoadBundles + 176
10  com.apple.framework.IOKit         0x00007fff22c83cb5 ___IOHIDLoadBundles_block_invoke + 91
11  libdispatch.dylib                 0x00007fff2027f7c7 _dispatch_client_callout + 8
12  libdispatch.dylib                 0x00007fff2028096b _dispatch_once_callout + 20
13  com.apple.framework.IOKit         0x00007fff22c83c58 _IOHIDLoadBundles + 42
14  com.apple.framework.IOKit         0x00007fff22c4661a __IOHIDEventSystemRegister + 202
15  libsystem_pthread.dylib           0x00007fff2042721f __pthread_once_handler + 65
16  libsystem_platform.dylib          0x00007fff2046c646 _os_once_callout + 18
17  libsystem_pthread.dylib           0x00007fff204271cd pthread_once + 74
18  com.apple.framework.IOKit         0x00007fff22c46734 IOHIDEventSystemCreate + 213
19  com.apple.SkyLight                0x00007fff24e62292 WSInitialize + 3206
20  com.apple.SkyLight                0x00007fff24f42d00 SLXServer + 1899
21  WindowServer                      0x000000010fa4733c 0x10fa44000 + 13116
22  libdyld.dylib                     0x00007fff20445621 start + 1

...

Den Rest kann ich bei Bedarf gerne nachliefern.
 
Benutzt du irgendwelche 3rd Party Tastatur Maus?
HIDBundles kann der nicht laden, stürzt beim öffnen ab.
 
Hi,
da hilft nur ein Etrecheck Scan, eventuell eine Altlast von einem Update.
den Etrecheck Scan nach dieser Anleitung Posten, Etrecheck den System Vollzugriff in Systemsteuerung/Sicherheit erlauben.

1616777456867.png
 
Timestamp:
Diagnostics Information (past 7-30 days):
2021-03-26 17:02:13 WindowServer Crash (2 times)

Wundert mich gerade schon, da es in den letzten 7 tagen mehr als 2 mal vorgekommen ist, dass der Rechner nicht mehr reagiert hat.


Code: 
EtreCheckPro version: 6.4.3 (6E010)
Report generated: 2021-03-26 18:08:10
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:24
Performance: Excellent

Problem: Beachballing

Major Issues:
  Anything that appears on this list needs immediate attention.
  Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  Low disk space - This computer is running critically low on free hard drive space.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
  MacBook Pro Model: MacBookPro13,2
  2,9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core
  8 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB LPDDR3 2133
    BANK 1/DIMM0 - 4 GB LPDDR3 2133
  Battery: Health = Normal - Cycle count = 316

Video Information:
  Intel Iris Graphics 550 - VRAM: 1536 MB
    Color LCD (built-in) 2560 x 1600

Drives:
  disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 250.04 GB
      disk1 [APFS Virtual drive] 250.04 GB (Shared by 6 volumes)
        disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 213.26 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 470 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.06 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.06 GB used)
        disk1s6 - Update (APFS) (Shared - 2 MB used)

Mounted Volumes:
  disk1s1 - M******************n [APFS Virtual drive]
    250.04 GB (Shared - 213.26 GB used, 26.62 GB available, 19.42 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2 - Preboot [APFS Preboot]
    250.04 GB (Shared - 470 MB used, 19.42 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    250.04 GB (Shared - 1.07 GB used, 19.42 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    250.04 GB (Shared - 15.06 GB used, 26.62 GB available, 19.42 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    250.04 GB (Shared - 2 MB used, 19.42 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface lpss-serial1: LPSS Serial Adapter (1)
  Interface lpss-serial2: LPSS Serial Adapter (2)
  Interface usbmodem4FAD7B2C1: Polar Vantage V
  Interface usbmodem5C62CE271: Polar Ignite
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 2.00 TB available

System Software:
  macOS Big Sur 11.2.3 (20D91)
  Time since boot: Less than an hour

Notifications:
  EtreCheckPro.app
    one notification

  UIAgent.app
    6 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist
    Executable: /Library/Application Support/Avira Security/uninstaller.sh

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 2


System Extensions:
  [Running] Avira Scan Service - version 4.5.0 (Avira Operations GmbH & Co. KG - 2021-03-11)
    Application: /Applications/Avira Security.app - version 4.5.0 (Avira Operations GmbH & Co. KG - 2021-03-11)
    Description: Provides the Antivirus Scans and Protections

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (8 - SDK 10.6)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  176 Apple tasks
  [Running]  139 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  184 Apple tasks
  [Running]  139 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-10)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-10)
  [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
  [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
  [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 1b659191  - installed 2020-06-18)

Launch Daemons:
  [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-10)
  [Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
  [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
  [Loaded] com.avira.security.uninstalld.plist (? 7bc7771e  - installed 2021-03-10)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2020-06-18)
  [Running] com.tweaking4all.ApplePiBakerHelper.plist (Johannes Luijten - installed 2020-12-19)

User Launch Agents:
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-10)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
  [Other] com.epicgames.launcher.plist (? 0  - installed 2019-06-15)
  [Other] com.valvesoftware.steamclean.plist (? 0  - installed 2019-03-10)

User Login Items:
  [Running] Dropbox (Dropbox, Inc. - installed 2021-03-18)
    Application
    /Applications/Dropbox.app

  [Not Loaded] ShazamHelper (App Store - installed 2020-04-23)
    Modern Login Item
    /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app

  [Not Loaded] StartUpHelper (Spotify - installed 2020-12-16)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Running] SpeechSynthesisServer (Apple - installed 2020-01-01)
    Application
    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

Internet Plug-ins:
  JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-08-11)

Audio Plug-ins:
  HueSyncAudio: 1.3.4fc3 (Philips Lighting B.V. - installed 2020-01-13)

3rd Party Preference Panes:
  Java (? - installed 2020-08-11)
  macFUSE (Benjamin Fleischer - installed 2021-03-13)
 
Code: 
Backup:

  Mobile backups: Yes

  Auto backup: Yes

  Destinations:

    m*****k [Local] (Last used)

      Total size: 2.00 TB

      Total number of backups: 14

      Oldest backup: 2017-02-22 18:30:54

      Last backup: 2021-01-22 17:30:47

  2 local snapshots

  Oldest local snapshot: 2021-01-22 17:28:39

  Last local snapshot: 2021-03-26 17:11:30


Performance:

  System Load: 2.02 (1 min ago) 2.17 (5 min ago) 2.70 (15 min ago)

  Nominal I/O speed: 0.17 MB/s

  File system: 42.76 seconds

  Write speed: 1062 MB/s

  Read speed: 2015 MB/s


CPU Usage Snapshot:

  Type Overall

  System: 3 %

  User: 7 %

  Idle: 90 %


Top Processes Snapshot by CPU:

  Process (count) CPU (Source - Location)

  EtreCheckPro 22.58 % (Etresoft, Inc.)

  WindowServer 10.20 % (Apple)

  kernel_task 2.50 % (Apple)

  bluetoothd 1.82 % (Apple)

  AMPDeviceDiscoveryAgent 0.58 % (Apple)


Top Processes Snapshot by Memory:

  Process (count) RAM usage (Source - Location)

  plugin-container (9) 786 MB (Mozilla Corporation)

  EtreCheckPro 610 MB (Etresoft, Inc.)

  firefox 549 MB (Mozilla Corporation)

  MTLCompilerService (44) 383 MB (Apple)

  kernel_task 231 MB (Apple)


Top Processes Snapshot by Network Use:

  Process (count) Input / Output (Source - Location)

  mDNSResponder 2 MB / 111 KB (Apple)

  cloudd 402 KB / 80 KB (Apple)

  firefox 237 KB / 17 KB (Mozilla Corporation)

  biometrickitd 28 KB / 186 KB (Apple)

  Dropbox 45 KB / 78 KB (Dropbox, Inc.)


Top Processes Snapshot by Energy Use:

  Process (count) Energy (0-100) (Source - Location)

  WindowServer 3 (Apple)

  cloudd 1 (Apple)

  nsurlsessiond (2) 1 (Apple)

  com.avira.scanservice 1 (Avira Operations GmbH & Co. KG)

  bluetoothd 0 (Apple)


Virtual Memory Information:

  Physical RAM: 8 GB


  Free RAM: 464 MB

  Used RAM: 4.61 GB

  Cached files: 2.94 GB


  Available RAM: 3.39 GB

  Swap Used: 0 B


Software Installs (past 60 days):

  Install Date Name (Version)

  2021-02-02 macOS 11.2 (11.2)

  2021-02-10 macOS 11.2.1 (11.2.1)

  2021-02-26 macOS 11.2.2 (11.2.2)

  2021-03-09 Microsoft Remote Desktop (10.5.2)

  2021-03-10 macOS 11.2.3 (11.2.3)

  2021-03-11 Avira Security Update (1.0)

  2021-03-19 MRTConfigData (1.76)

  2021-03-19 XProtectPlistConfigData (2142)

  2021-03-23 VeraCrypt 1.24-Update8 (1.24.24)

  2021-03-24 Zoom (5.6.0.536)

  2021-03-24 Numbers (11.0)

  2021-03-25 macFUSE (4.1.0)


Clean up:

  ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

    ~/Library/Application Support/Steam/SteamApps/steamclean

    Executable not found

  ~/Library/LaunchAgents/com.epicgames.launcher.plist

    /Applications/Epic Games Launcher.app

    Executable not found


Diagnostics Information (past 7-30 days):

  2021-03-26 17:02:13 WindowServer Crash (2 times)

    Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer

    Details:

      StartTime:2021-03-26 11:20:40

      GPU:IG

      MetalDevice for accelerator(0x14633): 0x7fcf8be22dd8 (MTLDevice: 0x7fc

      f8ebc2000)

      IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt

      elFramebuffer@0

      boot-args:


  2021-03-25 16:16:15 VeraCrypt.app Crash (3 times)

    Executable: /Applications/VeraCrypt.app

    Details:

      dyld: launch, loading dependent libraries


  2021-03-25 09:18:52 photoanalysisd High CPU Use

    Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd


  2021-03-24 08:23:42 signpost_reporter High CPU Use

    Executable: /usr/libexec/signpost_reporter



End of report
 
Hi,
das ist dein Problem, AVIRA bitte Deinstallieren, sowas ist in einem Applesystem kontraproduktiv, Apple hat schon einen Systemschutz eingebaut, nennt sich xProtect und Arbeitet im Hitergrund ohne GUI.
[Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
[Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
[Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-10)
 
Zuletzt bearbeitet:
Was mir auffällt: Antivirenprogramm. Runter damit! Nach Herstellervorgabe. Du hast wenig freien Festplattenspeicher. Man sagt es sollte so um die 10-20% freier Platz vorhanden sein.
 
  • Gefällt mir
Reaktionen: dg2rbf
Danke, werde es mal testen.
 
Hi,
auch mal VeraCrypt Updaten oder neu Installieren.

2021-03-25 16:16:15 VeraCrypt.app Crash (3 times)

Executable: /Applications/VeraCrypt.app

Details:

dyld: launch, loading dependent libraries
Gruss Franz
 
Festplatte voll. Unbedingt Platz schaffen.
 
  • Gefällt mir
Reaktionen: dg2rbf
Du musst dich einloggen oder registrieren, um hier zu antworten.
Zurück
Oben Unten