M
marine2k
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- 25.01.2020
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Hi zusammen,
ich hab ein Macbook pro 13 aus dem Jahr 2015 - und seit einigen Tagen ein komisches Problem:
mitten im Betrieb friert Mac OS plötzlich ein, reagiert nicht mehr auf maus oder tastatur eingaben (und forcetouch am Touchpad funktioniert nicht mehr)
Ich kann dann nur mit der Ausschalttaste das macbook ausschalten und danach wieder starten.
Hab jetzt mal in der Console nachgeschaut, /Library/Logs/CrashReporter/CoreCapture ist mal leer...
Wüsste jemand, wo ich noch nachschauen könnte? Um zu wissen, ob ein Programm Probleme macht oder im Hintergrund was läuft etc? Oder ob es ein Hardware Problem gibt?
Vielen Dank!
EtreCheck Resultat:
ich hab ein Macbook pro 13 aus dem Jahr 2015 - und seit einigen Tagen ein komisches Problem:
mitten im Betrieb friert Mac OS plötzlich ein, reagiert nicht mehr auf maus oder tastatur eingaben (und forcetouch am Touchpad funktioniert nicht mehr)
Ich kann dann nur mit der Ausschalttaste das macbook ausschalten und danach wieder starten.
Hab jetzt mal in der Console nachgeschaut, /Library/Logs/CrashReporter/CoreCapture ist mal leer...
Wüsste jemand, wo ich noch nachschauen könnte? Um zu wissen, ob ein Programm Probleme macht oder im Hintergrund was läuft etc? Oder ob es ein Hardware Problem gibt?
Vielen Dank!
EtreCheck Resultat:
Code:
EtreCheck version: 5.4.8 (5091)
Report generated: 2020-01-25 10:16:51
Download EtreCheck from https://etrecheck.com
Runtime: 2:02
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Other problem
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro Model: MacBookPro12,1
1 2,9 GHz Intel Core i5 (i5-5287U) CPU: 2-core
16 RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1867
BANK 1/DIMM0 - 8 GB DDR3 1867
Battery: Health = Normal - Cycle count = 510
Video Information:
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD (built-in) 2560 x 1600
20WGX2 1680 x 1050
DELL U2312HM 1920 x 1080
Drives:
disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 250.79 GB
disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes)
disk1s1 - M****S (APFS) (Shared - 42.01 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk2 - SanDisk Extreme SSD 500.11 GB
External USB 5 Gbit/s USB
disk2s1 - E*********D 500.11 GB (15.31 GB used)
Mounted Volumes:
disk1s1 - M****S
250.79 GB (Shared - 42.01 GB used, 208.99 GB available, 207.02 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM]
250.79 GB (Shared - 1.07 GB used, 207.02 GB free)
APFS
Mount point: /private/var/vm
disk2s1 - E*********D
500.11 GB (15.31 GB used, 484.80 GB free)
Mount point: /Volumes/E*********D
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.6 (18G103)
Time since boot: About an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
System Status
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist
Executable: /opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Application Support/VirtualBox
VBoxDrv.kext (6.0.14)
VBoxNetAdp.kext (6.0.14)
VBoxNetFlt.kext (6.0.14)
VBoxUSB.kext (6.0.14)
/Library/Extensions
Soundflower.kext (2.0b2 - SDK 10.10)
acsock.kext (4.7.1 - SDK 10.13)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 162 Apple tasks
[Running] 122 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 179 Apple tasks
[Running] 119 Apple tasks
Launch Agents:
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18)
[Loaded] com.cisco.anyconnect.gui.plist (? e1a9d14d - installed 2020-01-05)
[Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2020-01-05)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-24)
Launch Daemons:
[Running] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2019-06-19)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-24)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-01-10)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-12-17)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-12-17)
User Login Items:
[Not Loaded] MonosnapLauncher (App Store - installed 2019-12-30)
Modern Login Item
/Applications/Monosnap.app/Contents/Library/LoginItems/MonosnapLauncher.app
[Not Loaded] StartUpHelper (Spotify - installed 2020-01-08)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21)
BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-09-21)
AirPlay: 2.0 (Apple - installed 2019-09-21)
AppleAVBAudio: 760.6 (Apple - installed 2019-09-21)
BridgeAudioSP: 5.52 (Apple - installed 2019-09-21)
iSightAudio: 7.7.3 (Apple - installed 2019-09-21)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 4.17 (1 min ago) 3.90 (5 min ago) 4.23 (15 min ago)
Nominal I/O speed: 1.82 MB/s
File system: 31.97 seconds
Write speed: 980 MB/s
Read speed: 1382 MB/s
CPU Usage Snapshot:
Type Overall
System 7 %
User 13 %
Idle 80 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Skype for Business 36.61 % (Skype Communications S.a.r.l)
Other processes 35.15 % (?)
EtreCheck 3.66 % (App Store)
Google Chrome Helper (GPU) 2.07 % (Google, Inc.)
Google Chrome 0.89 % (Google, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 499 MB (App Store)
App Store 476 MB (Apple)
Google Chrome Helper (GPU) 385 MB (Google, Inc.)
Skype for Business 339 MB (Skype Communications S.a.r.l)
Backup and Sync 295 MB (Google, Inc.)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Mail 417 KB / 47 KB (Apple)
Other processes 53 KB / 38 KB (?)
SystemUIServer 0 B / 64 B (Apple)
USBserver 0 B / 0 B (? - /Library/Printers/Brother/Utilities/Server/USBserver.app)
routined 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 3.90 GB
Used RAM: 7.35 GB
Cached files: 4.74 GB
Available RAM: 8.65 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-12-30 Greenshot (1.2.6)
2019-12-30 Monosnap (3.6.4)
2020-01-04 Brother Drivers
2020-01-04 Brother iPrint&Scan (5.0.0)
2020-01-05 AnyConnect Secure Mobility Client
2020-01-23 XProtectPlistConfigData (2112)
2020-01-23 MRTConfigData (1.53)
2020-01-24 Microsoft AutoUpdate
2020-01-24 Microsoft Excel
2020-01-24 Microsoft PowerPoint
2020-01-24 Microsoft Word
2020-01-25 EtreCheck (5.4.8)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
Zuletzt bearbeitet:
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