Macbook hängt sich auf / beachballing mit verschiedenen Programmen

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vZo88

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Guten Tag liebe Community,

vielleicht könnt ihr mir helfen, da ich leider recht ratlos bin.

Ich habe ein Macbook Pro 2017 mit 2,3Ghz Dual-Core Intel Core i5 Prozessor, 16GB Speicher und MacOS BigSur 11.3.1.

Seit einigen Wochen hängt sich mein Macbook immer wieder in unregelmäßigen Abständen bei Nutzung verschiedener Apps auf (z.B. mit Firefox, Mail oder Spotify). Die App kann ich dann nicht mehr nutzen und ich sehe konstant den Beachball laden. Zum Teil kann ich mit viel Geduld die App über 'Sofort beenden' noch schließen, doch der Beachball-Ladezustand bleibt bestehen und der Mac ist generell nicht mehr nutzbar/ lahm gelegt. Ich vermute, dass sich eigentlich der Finder aufhängt. Das Problem lässt sich dann nur noch durch einen klassischen Shutdown und Neustart beheben.

Ich habe schon einmal einen EtreCheck Report laufen lassen (direkt nach dem Neustart, nur Firefox geöffnet) und füge euch das Ergebnis hier unten ans Ende ein.

Danke schon einmal für jeglichen Hinweis, Tipp oder Lösungsansatz, um das Problem zu beheben!

Liebe Grüße!

.......

EtreCheck Report
EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-17 12:26:36

Runtime: 3:49

Performance: Good

Major Issues:

Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background.
Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro14,1
2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133
BANK 1/DIMM0 - 8 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 287

Video Information:
Intel Iris Plus Graphics 640 - VRAM: 1536 MB
Color LCD (built-in) 2880 x 1800

Drives:
disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 328.23 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 435 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.35 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)
disk1s6 - Update (APFS) (Shared - 3 MB used)

Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
499.96 GB (Shared - 328.23 GB used, 154.75 GB available, 154.09 GB free)
APFS
Mount point: /System/Volumes/Data

disk1s2 - Preboot [APFS Preboot]
499.96 GB (Shared - 435 MB used, 154.09 GB free)
APFS
Mount point: /System/Volumes/Preboot

disk1s4 - VM [APFS VM]
499.96 GB (Shared - 1.07 GB used, 154.09 GB free)
APFS
Mount point: /System/Volumes/VM

disk1s5s1 - Macintosh HD [APFS Snapshot]
499.96 GB (Shared - 15.35 GB used, 154.75 GB available, 154.09 GB free)
APFS
Mount point: /
Read-only: Yes

disk1s6 - Update
499.96 GB (Shared - 3 MB used, 154.09 GB free)
APFS
Mount point: /System/Volumes/Update

Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 4.26 GB available

System Software:
macOS Big Sur 11.3.1 (20E241)
Time since boot: Less than an hour

Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple

Unsigned Files:
Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist
Executable: /Library/Application Support/Avira Security/uninstaller.sh

Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK

Launchd: /Library/LaunchDaemons/com.mingjie.mjrecorder.agent.plist
Executable: /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver/Contents/MacOS/MJRecorder-agent
Details: Exact match found in the legitimate list - probably OK

Plugin: /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver

Apps: 6

System Extensions:
[Running] Avira Scan Service - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-04-05)
Application: /Applications/Avira Security.app - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-04-05)
Description: Provides the Antivirus Scans and Protections

Kernel Extensions:
/Library/Extensions
[Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9)
[Not Loaded] Wireless360Controller.kext - com.mice.driver.Wireless360Controller (Drew Mills, 1.0 - SDK 10.14)
[Not Loaded] WirelessGamingReceiver.kext - com.mice.driver.WirelessGamingReceiver (Drew Mills, 1.0 - SDK 10.14)
[Not Loaded] WirelessOneController.kext - com.mice.driver.WirelessOneController (Drew Mills, 1.0 - SDK 10.14)
[Not Loaded] 360Controller.kext - com.mice.driver.Xbox360Controller (Drew Mills, 1.0 - SDK 10.14)

/Users/Shared/Apowersoft/Mac Online Launcher/Mac Online Launcher.app
[Not Loaded] Apowersoft_AudioDevice.kext - com.Apowersoft.driver.AudioDevice (Apowersoft Limited, 1.6.7 - SDK 10.11)
[Not Loaded] SystemSound.kext - com.Cycling74.driver.Soundflower (1.0.0 - SDK 10.8)

System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 199 Apple tasks
[Running] 118 Apple tasks

System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 196 Apple tasks
[Running] 128 Apple tasks
[Other] One Apple task

Launch Agents:
[Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-04-27)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-25)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-25)
[Not Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-05-05)
[Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
[Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
[Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-05-05)
[Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-15)

Launch Daemons:
[Running] com.80pct.FreedomHelper.plist (Eighty Percent Solutions Corporation - installed 2020-01-30)
[Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2021-03-26)
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-04-27)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-25)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-05)
[Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
[Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
[Loaded] com.avira.security.uninstalld.plist (? 7bc7771e - installed 2021-03-18)
[Running] com.mice.360Daemon.plist (Drew Mills - installed 2019-11-04)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-05)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-04-19)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-15)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)
[Loaded] com.mingjie.mjrecorder.agent.plist (? 8ce67b23 - installed 2019-10-12)
[Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2021-05-06)
[Other] com.reimage.cleaner.plist (? 0 - installed 2017-12-11)
[Not Loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2021-02-16)

User Launch Agents:
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-25)
[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
[Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2021-05-05)
[Running] com.sucofyeh.agent.plist (Jasper Software, Inc - installed 2021-05-17)

User Login Items:
[Running] Focus (Jasper Software, Inc - installed 2019-10-09)
Application
/Applications/Focus.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-05-05)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-05-05)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] StartUpHelper (Spotify - installed 2021-03-06)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-04-27)

Audio Plug-ins:
MJRecorderDevice: 1.1 (? - installed 2019-10-12)

Safari Extensions:
1. Ads (App Store - installed 2021-04-01)
2. Trackers (App Store - installed 2021-04-01)
3. Social (App Store - installed 2021-04-01)
4. Safety (App Store - installed 2021-04-01)
5. Others (App Store - installed 2021-04-01)
6. Custom (App Store - installed 2021-04-01)
7. Video (App Store - installed 2021-04-01)
8. Button (App Store - installed 2021-04-01)
Save to Pocket (App Store - installed 2021-02-22)
Todoist (App Store - installed 2021-04-14)

3rd Party Preference Panes:
Xbox 360 Controllers (Drew Mills - installed 2019-11-04)

Backup:
Time Machine Not Configured!

Performance:

System Load: 1.98 (1 min ago) 3.59 (5 min ago) 2.46 (15 min ago)
Nominal I/O speed: 0.27 MB/s
File system: 38.31 seconds
Write speed: 1922 MB/s
Read speed: 2860 MB/s

CPU Usage Snapshot:
Type Overall
System: 9 %
User: 17 %
Idle: 74 %

Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
firefox 30.26 % (Mozilla Corporation)
WindowServer 26.46 % (Apple)
EtreCheckPro 15.36 % (Etresoft, Inc.)
plugin-container (5) 11.20 % (Mozilla Corporation)
kernel_task 7.25 % (Apple)

Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
plugin-container (5) 991 MB (Mozilla Corporation)
firefox 659 MB (Mozilla Corporation)
EtreCheckPro 601 MB (Etresoft, Inc.)
kernel_task 295 MB (Apple)
com.avira.scanservice 179 MB (Avira Operations GmbH & Co. KG)

Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
firefox 2 MB / 117 KB (Mozilla Corporation)
mDNSResponder 67 KB / 57 KB (Apple)
CalendarAgent 52 KB / 46 KB (Apple)
trustd 60 KB / 5 KB (Apple)
exchangesyncd 21 KB / 6 KB (Apple)

Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
firefox 7 (Mozilla Corporation)
WindowServer 5 (Apple)
plugin-container (5) 2 (Mozilla Corporation)
com.avira.scanservice 0 (Avira Operations GmbH & Co. KG)
mdworker_shared (6) 0 (Apple)

Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 7.03 GB
Used RAM: 4.85 GB
Cached files: 4.12 GB
Available RAM: 11.15 GB
Swap Used: 0 B

Software Installs (past 60 days):
Install Date Name (Version)
2021-03-21 macOS 11.2.3 (11.2.3)
2021-03-28 Numbers (11.0)
2021-03-28 Pages (11.0)
2021-03-29 Avira Security (1.0)
2021-04-01 AdBlock Pro (9.0.1)
2021-04-05 Avira Security Update (1.0)
2021-04-05 Keynote (11.0)
2021-04-14 Todoist (7.6)
2021-04-25 VN (0.4)
2021-05-01 The Unarchiver (4.3.3)
2021-05-01 Pixelmator Pro (2.0.8)
2021-05-06 macOS 11.3.1 (11.3.1)
2021-05-06 MRTConfigData (1.78)
2021-05-11 Microsoft Excel (16.49.21050901)
2021-05-11 Microsoft Outlook (16.49.21050901)
2021-05-12 Microsoft OneNote (16.49.21050901)
2021-05-12 Microsoft PowerPoint (16.49.21050901)
2021-05-12 Microsoft Word (16.49.21050901)
2021-05-14 XProtectPlistConfigData (2146)
2021-05-15 Microsoft AutoUpdate (4.35.21050901)

Clean up:
/Library/LaunchDaemons/com.reimage.cleaner.plist
/Applications/Cleaner.app/Contents/MacOS/ReiGuard
Executable not found
Diagnostics Information (past 7-30 days):
2021-05-14 20:40:54 Firefox.app - Hang
Executable: /Applications/Firefox.app
2021-05-11 08:58:51 signpost_reporter - High CPU Use
Executable: /usr/libexec/signpost_reporter
2021-05-11 07:03:54 trustd - High CPU Use
Executable: /usr/libexec/trustd
End of report
 
du könntest als erstes avira runterschmeissen ;)
 
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Den Avira Echtzeit Schutz vielleicht deaktivieren.
SMART Werte der SSD auslesen.
 
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