EtreCheck version: 5.4.8 (5091)
Report generated: 2020-01-19 10:19:36
Download EtreCheck from https://etrecheck.com
Runtime: 3:17
Performance: Good
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
Low disk space - This machine is running critically low on free hard drive space.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Air (13-inch, Early 2015)
MacBook Air Model: MacBookAir7,2
1 1,6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Battery: Health = Normal - Cycle count = 175
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 121.12 GB
disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 96.95 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 10.74 GB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive]
121.12 GB (Shared - 96.95 GB used, 11.63 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s4 - VM [APFS VM]
121.12 GB (Shared - 1.07 GB used, 11.63 GB free)
APFS
Mount point: /private/var/vm
disk1s5 - Macintosh HD
121.12 GB (Shared - 10.74 GB used, 11.63 GB free)
APFS
Mount point: /
Encrypted
Read-only: Yes
Network:
Interface en4: iPad
Interface en3: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Catalina 10.15.1 (19B88)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
2 32-bit apps
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 171 Apple tasks
[Running] 122 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 182 Apple tasks
[Running] 119 Apple tasks
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-12)
[Not Loaded] com.oracle.java.Java-Updater.plist (? 2375c4b8 - installed 2018-07-07)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-12)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-12)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-12-17)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-26)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07)
User Launch Agents:
[Running] com.spotify.webhelper.plist (? 0 - installed 2020-01-19)
[Other] com.wondershare.TunesGoHelper.plist (YZC2T44ZDX - installed 2018-10-21)
User Login Items:
[Not Loaded] WhatsApp Login Helper (App Store - installed 2019-12-20)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
[Not Loaded] HP Device Monitor (Hewlett Packard - installed 2017-10-14)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (Hewlett Packard - installed 2017-10-14)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
[Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2018-11-18)
Modern Login Item
~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app
Internet Plug-ins:
FlashPlayer-10.6: 32.0.0.314 (Adobe Systems, Inc. - installed 2020-01-17)
NP_2020Player_IKEA: 7.1.0.19 (? - installed 2016-10-04)
AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-20)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-20)
Flash Player: 32.0.0.314 (Adobe Systems, Inc. - installed 2020-01-17)
Silverlight: 5.1.50901.0 (? - installed 2019-12-08)
JavaAppletPlugin: Java 8 Update 181 build 13 (? - installed 2018-09-15)
3rd Party Preference Panes:
Flash Player (installed 2019-12-17)
Java (installed 2018-09-15)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 24.47 (1 min ago) 30.35 (5 min ago) 14.96 (15 min ago)
Nominal I/O speed: 12.69 MB/s
File system: 76.44 seconds
Write speed: 621 MB/s
Read speed: 1062 MB/s
CPU Usage Snapshot:
Type Overall
System 5 %
User 6 %
Idle 90 %
Top Processes Snapshot by CPU:
Process (count) CPU (
Source -
Location)
Other processes 27.61 % (?)
EtreCheck 7.57 % (App Store)
com.apple.WebKit.WebContent.xpc (5) 1.40 % (Apple)
accountsd 1.09 % (Apple)
Safari 0.80 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (
Source -
Location)
EtreCheck 510 MB (App Store)
App Store 173 MB (Apple)
Spotify 99 MB (Spotify)
Numbers 97 MB (App Store)
accountsd 90 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input /
Output (
Source -
Location)
Spotify 3 MB / 155 KB (Spotify)
Mail 3 MB / 22 KB (Apple)
com.apple.WebKit.Networking.xpc 2 MB / 105 KB (Apple)
Other processes 178 KB / 85 KB (?)
assistantd 5 KB / 2 KB (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 750 MB
Used RAM: 4.12 GB
Cached files: 3.15 GB
Available RAM: 3.88 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (
Version)
2020-01-17 XProtectPlistConfigData (2111)
2020-01-17 MRTConfigData (1.52)
2020-01-17 Adobe Flash Player
2020-01-19 EtreCheck (5.4.8)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
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