iMac fährt nicht mehr runter

[Rosensky]

Hallo liebes Forum,

ich brauche dringend eure Hilfe. Seid geraumer Zeit lässt sich mein iMac nicht mehr aus dem Menü runterfahren.
Ich habe sämtliche Anleitungen aus dem Internet bereits ausprobiert und anscheinend scheint nichts zu helfen.
Jetzt wurde endlich mal ein Fehlerbericht erstellt, den ich hier mal hochlade.
Da könnt ihr bestimmt einiges von ableiten.
Vielen Dank für eure Hilfe...

Viele Grüße,
Markus


panic(cpu 1 caller 0xffffff7f9fa9aaae): watchdog timeout: no checkins from watchdogd in 181 seconds (6663 totalcheckins since monitoring last enabled), shutdown in progress

Backtrace (CPU 1), Frame : Return Address

0xffffff821122bc40 : 0xffffff801ed39a3b

0xffffff821122bc90 : 0xffffff801ee70fe5

0xffffff821122bcd0 : 0xffffff801ee62a5e

0xffffff821122bd20 : 0xffffff801ece0a40

0xffffff821122bd40 : 0xffffff801ed39127

0xffffff821122be40 : 0xffffff801ed3950b

0xffffff821122be90 : 0xffffff801f4d1875

0xffffff821122bf00 : 0xffffff7f9fa9aaae

0xffffff821122bf10 : 0xffffff7f9fa9a472

0xffffff821122bf50 : 0xffffff7f9faece76

0xffffff821122bfa0 : 0xffffff801ece013e

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[AA44EEB8-57FA-3CAC-9105-C7AB21900B9A]@0xffffff7f9fa99000->0xffffff7f9faa1fff

com.apple.driver.AppleSMC(3.1.9)[6DA4BDC6-9C64-34B3-A60E-D345D2DC2D5F]@0xffffff7f9fadf000->0xffffff7f9fafdfff

dependency: com.apple.iokit.IOACPIFamily(1.4)[4A40B298-87E0-373E-84A9-9A2227924F8F]@0xffffff7f9fa90000

dependency: com.apple.driver.watchdog(1)[AA44EEB8-57FA-3CAC-9105-C7AB21900B9A]@0xffffff7f9fa99000

dependency: com.apple.iokit.IOPCIFamily(2.9)[AA7C7A4F-9F5D-3533-9E78-177C3B6A72BF]@0xffffff7f9faa2000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

19B88



Kernel version:

Darwin Kernel Version 19.0.0: Thu Oct 17 16:17:15 PDT 2019; root:xnu-6153.41.3~29/RELEASE_X86_64

Kernel UUID: 7503CD47-851F-321E-8747-50DB4299165F

Kernel slide: 0x000000001ea00000

Kernel text base: 0xffffff801ec00000

__HIB text base: 0xffffff801eb00000

System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

System shutdown begun: YES

Panic diags file available: NO (0xe00002cd)



System uptime in nanoseconds: 73110517253963

last loaded kext at 1734346281469: @filesystems.afpfs 11.1 (addr 0xffffff7fa3a25000, size 360448)

loaded kexts:

com.avg.PacketForwarder 2.1

com.avg.FileShield 4.0.0

@filesystems.afpfs 11.1

@nke.asp-tcp 8.0.2

@filesystems.msdosfs 1.10

>!ATopCaseHIDEventDriver 3410.1

>AudioAUUC 1.70

@fileutil 20.036.15

>!APlatformEnabler 2.7.0d0

>AGPM 111.2.5

>X86PlatformShim 1.0.0

@filesystems.autofs 3.0

@kext.AMDRadeonServiceManager 3.0.2

>!AUpstreamUserClient 3.6.8

@kext.AMDFramebuffer 3.0.2

>!AHDAHardwareConfigDriver 283.14

>!AHDA 283.14

@kext.AMDRadeonX4000 3.0.2

>!AGraphicsDevicePolicy 4.5.9

@AGDCPluginDisplayMetrics 4.5.9

>!AHV 1

|IOUserEthernet 1.0.1

|IO!BSerialManager 7.0.1f1

>AGDCBacklightControl 4.5.9

>pmtelemetry 1

@Dont_Steal_Mac_OS_X 7.0.0

>!ABacklight 180.1

>!A!ISlowAdaptiveClocking 4.0.0

>!A!IKBLGraphics 14.0.2

>!AThunderboltIP 3.1.3

@kext.AMD9500!C 3.0.2

|Broadcom!B20703USBTransport 7.0.1f1

>!AGFXHDA 100.1.422

>!A!IPCHPMC 2.0.1

>!AFIVRDriver 4.1.0

>!ASMCLMU 212

>eficheck 1

>ACPI_SMC_PlatformPlugin 1.0.0

>!A!IKBLGraphicsFramebuffer 14.0.2

>!AMCCSControl 1.13

|IO!BUSBDFU 7.0.1f1

>!AFileSystemDriver 3.0.1

>!AVirtIO 1.0

@filesystems.hfs.kext 522.0.9

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@filesystems.apfs 1412.41.1

>!ASDXC 1.7.7

|!ABCM5701Ethernet 10.3.5

>AirPort.BrcmNIC 1400.1.1

@private.KextAudit 1.0

>!AAHCIPort 341.0.2

>!AACPIButtons 6.1

>!ARTC 2.0

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

$!AImage4 1

@nke.applicationfirewall 303

$TMSafetyNet 8

@!ASystemPolicy 2.0.0

|EndpointSecurity 1

$SecureRemotePassword 1.0

>!AHIDKeyboard 209

>!AMultitouchDriver 3410.2

>!AInputDeviceSupport 3410.1

>!AHS!BDriver 3410.1

>IO!BHIDDriver 7.0.1f1

@kext.triggers 1.0

>DspFuncLib 283.14

@kext.OSvKernDSPLib 529

@kext.AMDRadeonX4200HWLibs 1.0

@kext.AMDRadeonX4000HWServices 3.0.2

>!AGraphicsControl 4.5.9

|IOAVB!F 800.17

>!ASSE 1.0

>!ABacklightExpert 1.1.0

@!AGPUWrangler 4.5.9

|IOSlowAdaptiveClocking!F 1.0.0

>!AThunderboltEDMSink 4.2.1

>!AThunderboltDPOutAdapter 6.2.3

@kext.AMDSupport 3.0.2

|Broadcom!BHost!CUSBTransport 7.0.1f1

|IO!BHost!CUSBTransport 7.0.1f1

|IO!BHost!CTransport 7.0.1f1

|IO!B!F 7.0.1f1

|IO!BPacketLogger 7.0.1f1

|IONDRVSupport 568

>IOPlatformPluginLegacy 1.0.0

>X86PlatformPlugin 1.0.0

>IOPlatformPlugin!F 6.0.0d8

@!AGraphicsDeviceControl 4.5.9

|IOAccelerator!F2 438.2.7

>!AHDA!C 283.14

|IOGraphics!F 568

|IOHDA!F 283.14

>!ASMBus!C 1.0.18d1

>!ASMBusPCI 1.0.14d1

@plugin.IOgPTPPlugin 810.1

>usb.IOUSBHostHIDDevice 1.2

>!UAudio 320.49

|IOAudio!F 300.2

@vecLib.kext 1.2.0

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

|IOSerial!F 11

|IOSurface 269.6

@filesystems.hfs.encodings.kext 1

>!AXsanScheme 3

>!AThunderboltDPInAdapter 6.2.3

>!AThunderboltDPAdapter!F 6.2.3

>!AThunderboltPCIDownAdapter 2.5.2

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!A!ILpssDmac 3.0.60

|IOAHCIBlock!S 316.40.3

>!AThunderboltNHI 5.8.0

|IOThunderbolt!F 7.4.6

|IOEthernetAVB!C 1.1.0

|IO80211!F 1200.12.2b1

>mDNSOffloadUserClient 1.0.1b8

>corecapture 1.0.4

|IOSkywalk!F 1

|IONVMe!F 2.1.0

>!A!ILpssI2C 3.0.60

>!A!ILpssGspi 3.0.60

|IOAHCI!F 290.0.1

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

>usb.!UHostPacketFilter 1.0

|IOUSB!F 900.4.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

>DiskImages 493.0.0

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!AKeyStore 2

>!UTDM 489.41.1

|IOSCSIBlockCommandsDevice 422.0.2

>!ACredentialManager 1.0

>KernelRelayHost 1

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

|IOUSBMass!SDriver 157.40.7

|IOSCSIArchitectureModel!F 422.0.2

|IO!S!F 2.1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

|CoreAnalytics!F 1

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

|IOTimeSync!F 810.1

|IONetworking!F 3.4

|IOReport!F 47

>!AACPIPlatform 6.1

>!ASMC 3.1.9

>watchdog 1

|IOPCI!F 2.9

|IOACPI!F 1.4

@kec.pthread 1

@kec.corecrypto 1.0

@kec.Libm 1

 

[noodyn]

Hast du schon das übliche Hokuspokus mit SMC und PRAM Reset gemacht? Das kann manchmal Wunder wirken.

 

[dg2rbf]

Hi,
dieses Paniclog sagt fast nichts aus, würde mal das Betriebssystem drüber Installieren, bzw welches System befindet sich auf diesem Mac ?.

Franz

 

[electricdawn]

Antivirusprogramm installiert. Kein Wunder. Weg damit (nach Herstellervorgabe deinstallieren). Und am besten mal https://etrecheck.com installieren, laufen lassen, und den Bericht hier einstellen. Ich habe die Befuerchtung, dass sich da bei Dir was eingeschlichen hat.

 

[Rosensky]

@electricdawn Ich befürchte leider auch, brauche daher eure Hilfe.
Anbei der Bericht...

EtreCheck version: 5.4.6 (5073)

Report generated: 2019-12-10 15:30:25

Download EtreCheck from https://etrecheck.com

Runtime: 2:18

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled


Problem: Other problem


Major Issues:

Anything that appears on this list needs immediate attention.


Adware - Adware detected.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.

Limited drive access - More information may be available with Full Drive Access.


Hardware Information:

iMac (Retina 5K, 27-inch, 2017)

iMac Model: iMac18,3

1 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core

16 GB RAM - Upgradeable

BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400

BANK 0/DIMM1 - Empty

BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400

BANK 1/DIMM1 - Empty


Video Information:

Radeon Pro 570 - VRAM: 4 GB

iMac 5120 x 2880


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Fusion Drive] 1000.00 GB

disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)

disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 392.09 GB used)

disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk2s3 - Recovery (APFS) [Recovery] (Shared)

disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used)

disk2s5 - Macintosh HD (APFS) (Shared - 10.84 GB used)


disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x2 NVM Express

disk1s1 - EFI [EFI] 315 MB

disk1s2 [APFS Fusion Drive] 27.69 GB

disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)

disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 392.09 GB used)

disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk2s3 - Recovery (APFS) [Recovery] (Shared)

disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used)

disk2s5 - Macintosh HD (APFS) (Shared - 10.84 GB used)


Mounted Volumes:

disk2s1 - M******************n [APFS Virtual drive]

1.03 TB (Shared - 392.09 GB used, 629.92 GB available, 618.54 GB free)

APFS

Mount point: /System/Volumes/Data


disk2s4 - VM [APFS VM]

1.03 TB (Shared - 1.08 GB used, 618.54 GB free)

APFS

Mount point: /private/var/vm


disk2s5 - Macintosh HD

1.03 TB (Shared - 10.84 GB used, 629.92 GB available, 618.54 GB free)

APFS

Mount point: /

Read-only: Yes


Network:

Interface en0: Ethernet

Interface en5: iPhone

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

Interface en6: iPad

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS Catalina 10.15.1 (19B88)

Time since boot: About an hour


Notifications:

Notifications not available without Full Drive Access.


Security:

Gatekeeper: Enabled

System Integrity Protection: Enabled


Antivirus software: Apple


Adware:

Launchd: ~/Library/LaunchAgents/zrUpdater.plist

Reason: Adware name match

Executable: /Applications/ZipRar.app/Contents/Resources/appUpdater zr 1000

Launchd: ~/Library/LaunchAgents/Smokyashan.isengard.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Smokyashan/Smokyashan.app/Contents/MacOS/AppNOS -trigger update -isDev 0 -installVersion 1175 -firstAppId 1434976216979282 -identity Smokyashan -sig NOSIGNATURE_SIGNATURE -agentUpdate 2

Launchd: ~/Library/LaunchAgents/Froktiser.AppVemoral.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger AppRemoval -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.disable.plist

Reason: Adware pattern match

Executable: (null)/Contents/MacOS/(null) -trigger disable -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.dolnwoad.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger download -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -sig HAIM_FIDELMAN_SIGNATURE -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.btvlit.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger ltvbit -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.uadpte.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger update -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser -sig HAIM_FIDELMAN_SIGNATURE -agentUpdate 0


Unsigned Files:

Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist

Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd

Details: Exact match found in the whitelist - probably OK


Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver

Details: Exact match found in the whitelist - probably OK


Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.plist

Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400

Details: Exact match found in the whitelist - probably OK


Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist

Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400

Details: Exact match found in the whitelist - probably OK


Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist

Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper

Details: Exact match found in the whitelist - probably OK


Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK


Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist

Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

33 32-bit apps


Kernel Extensions:

/Library/Extensions

DymoUsbPrinterClassDriver.kext (Sanford, L.P., 1.1 - SDK 10.12)

HoRNDIS.kext (Joshua Wise, 8 - SDK 10.6)


System Launch Agents:

[Not Loaded] 15 Apple tasks

[Loaded] 165 Apple tasks

[Running] 130 Apple tasks


System Launch Daemons:

[Not Loaded] 33 Apple tasks

[Loaded] 178 Apple tasks

[Running] 124 Apple tasks

[Other] One Apple task

 

[Rosensky]

Launch Agents:


[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-18)


[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-09)


[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-12)


[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-23)


[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-23)


[Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2019-11-11)


[Other] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-17)


[Other] com.dymo.dls.webservice.plist (? 77c41eb - installed 2018-05-11)


[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)


[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)


[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-11-22)


[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-13)


[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-12-08)


[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-12-08)


[Running] org.chromium.chromoting.plist (? 81572da9 - installed 2001-01-01)



Launch Daemons:


[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-09)


[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-09)


[Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-15)


[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-23)


[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)


[Not Loaded] com.avg.hub.schedule.plist (? a81c8beb - installed 2019-11-11)


[Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2019-11-11)


[Not Loaded] com.dymo.pnpd.plist (? 0 - installed 2018-05-11)


[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03)


[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-22)


[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-22)


[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-13)


[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04)


[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-09-09)


[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-11-25)


[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-12-08)



User Launch Agents:


[Loaded] Froktiser.AppVemoral.plist (Adware - installed 2019-02-12)


[Loaded] Froktiser.btvlit.plist (Adware - installed 2019-02-12)


[Other] Froktiser.disable.plist (Adware - installed 2019-06-20)


[Loaded] Froktiser.dolnwoad.plist (Adware - installed 2019-02-12)


[Other] Froktiser.uadpte.plist (Adware - installed 2019-02-12)


[Other] Smokyashan.isengard.plist (Adware - installed 2018-08-13)


[Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-27)


[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)


[Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21)


[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-15)


[Other] com.idoctorapp.iDoctor.Helper.plist (? 0 - installed 2017-10-05)


[Other] com.spdmprhlpr.spdmprhlpr.plist (? 0 - installed 2019-08-14)


[Running] com.spotify.webhelper.plist (? 0 - installed 2019-12-10)


[Loaded] com.synology.CloudStationDrive.plist (Synology Inc. - installed 2019-12-10)


[Loaded] zrUpdater.plist (Adware - installed 2018-02-24)



User Login Items:


[Loaded] ATLoginItemHelper Plus (App Store - installed 2019-08-24)


Modern Login Item


/Applications/DrCleanerProPlus.app/Contents/Library/LoginItems/ATLoginItemHelper Plus.app



[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-22)


Modern Login Item


/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app



[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-22)


Modern Login Item


/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app



[Loaded] StartUpHelper (Spotify - installed 2018-02-26)


Modern Login Item


/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app



[Not Loaded] WhatsApp Login Helper (App Store - installed 2019-11-28)


Modern Login Item


/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app



[Running] WunderlistHelper (App Store - installed 2019-11-01)


Modern Login Item


/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app



Internet Plug-ins:


AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-12)


AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-11-17)


DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2018-07-19)


AdobePDFViewer: 19.021.20056 (Adobe Systems, Inc. - installed 2019-11-17)


npSurveillancePlugin_1.0.0.1233: SurveillancePlugin_x86_64 1.0.0.1233 (? - installed 2017-12-08)


SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-28)


DYMO Safari Addin: (Sanford, L.P. - installed 2018-07-19)


Silverlight: 5.1.50901.0 (? - installed 2017-12-10)



Time Machine:


Time Machine information not available without Full Drive Access.


3 local snapshots


Oldest local snapshot: 2019-12-09 16:40:14


Last local snapshot: 2019-12-10 13:31:17



Performance:


System Load: 1.88 (1 min ago) 1.46 (5 min ago) 1.48 (15 min ago)


Nominal I/O speed: 0.92 MB/s


File system: 27.88 seconds


Write speed: 441 MB/s


Read speed: 1435 MB/s



CPU Usage Snapshot:


Type Overall


System 3 %


User 3 %


Idle 94 %



Top Processes Snapshot by CPU:


Process (count) CPU (Source - Location)


Other processes 16.38 % (?)


EtreCheck 5.99 % (App Store)


accountsd 0.44 % (Apple)


Core Sync 0.14 % (Adobe Systems, Inc.)


ContactsAccountsService 0.11 % (Apple)



Top Processes Snapshot by Memory:


Process (count) RAM usage (Source - Location)


EtreCheck 564 MB (App Store)


Mail 262 MB (Apple)


App Store 230 MB (Apple)


Dock 188 MB (Apple)


Image Capture 157 MB (Apple)



Top Processes Snapshot by Network Use:


Process Input / Output (Source - Location)


Mail 3 MB / 278 KB (Apple)


Other processes 369 KB / 218 KB (?)


Dropbox 128 KB / 127 KB (Dropbox, Inc.)


ChromeRemoteDesktopHost.app 25 KB / 5 KB (Google, Inc.)


SystemUIServer 0 B / 128 B (Apple)



Virtual Memory Information:


Physical RAM: 16 GB



Free RAM: 6.19 GB


Used RAM: 7.08 GB


Cached files: 2.73 GB



Available RAM: 8.92 GB


Swap Used: 181 MB


Software Installs (past 30 days):


Install Date Name (Version)


2019-11-11 AVGHUB


2019-11-12 Microsoft Word


2019-11-12 Microsoft PowerPoint


2019-11-12 Microsoft Outlook


2019-11-12 Microsoft OneNote


2019-11-12 Microsoft Excel


2019-11-13 Microsoft AutoUpdate


2019-11-13 XProtectPlistConfigData (2108)


2019-11-14 ocsmount (2.2.1)


2019-11-14 Pixelmator (3.9)


2019-11-15 Pages (8.0)


2019-11-17 Adobe Acrobat DC (19.021.20056)


2019-11-28 WhatsApp (0.3.9308)


2019-11-29 TeamViewer (15.0.24)


2019-12-10 Brother Software


2019-12-10 Brother iPrint&Scan (4.4.0)


2019-12-10 EtreCheck (5.4.6)



Clean up:


~/Library/LaunchAgents/com.idoctorapp.iDoctor.Helper.plist


/Applications/iDoctor.app/Contents/Services/iDoctor Helper.app/Contents/MacOS/iDoctor Helper


Executable not found


~/Library/LaunchAgents/com.spdmprhlpr.spdmprhlpr.plist


~/Library/Application Support/spdmpr/spdmprhlpr.app/Contents/MacOS/spdmprhlpr


Executable not found



Diagnostics Information (past 7 days):


Directory /Library/Logs/DiagnosticReports is not accessible.


Enable Full Drive Access to see more information.



End of report

 

[dg2rbf]

Hi,
da hat sich jede Menge Malware angesammelt, Malwarebytes Downloaden und damit alles Entseuchen.
Adware:

Launchd: ~/Library/LaunchAgents/zrUpdater.plist

Reason: Adware name match

Executable: /Applications/ZipRar.app/Contents/Resources/appUpdater zr 1000

Launchd: ~/Library/LaunchAgents/Smokyashan.isengard.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Smokyashan/Smokyashan.app/Contents/MacOS/AppNOS -trigger update -isDev 0 -installVersion 1175 -firstAppId 1434976216979282 -identity Smokyashan -sig NOSIGNATURE_SIGNATURE -agentUpdate 2

Launchd: ~/Library/LaunchAgents/Froktiser.AppVemoral.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger AppRemoval -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.disable.plist

Reason: Adware pattern match

Executable: (null)/Contents/MacOS/(null) -trigger disable -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.dolnwoad.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger download -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -sig HAIM_FIDELMAN_SIGNATURE -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.btvlit.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger ltvbit -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser

Launchd: ~/Library/LaunchAgents/Froktiser.uadpte.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Froktiser/Froktiser.app/Contents/MacOS/AppHF -trigger update -isDev 0 -installVersion 1416 -firstAppId 1471272746261703 -identity Froktiser -sig HAIM_FIDELMAN_SIGNATURE -agentUpdate 0

Auch die 32Bit Software/Programme Updaten oder Deinstallieren, auch diese können bei Catalina für Probleme sorgen.

Franz

 

[electricdawn]

Tonnenweise Adware (alles was im Bericht unter Adware aufgelistet ist). Zusaetzlich noch Antivirensoftware (AVG) und "Helferlein" DrCleaner. Und wieder mal zeigt sich, dass Antivirensoftware Schlangenoel ist, die Malware in vielen Faellen nicht findet, und dafuer den Rechner verlangsamt, fuer Fehler und Abstuerze sorgt, oder diesen sogar anfaelliger fuer Schadsoftware macht.

Am besten die Antivirensoftware und DrCleaner nach Herstellervorgabe deinstallieren und nie wieder irgendwelche "Helferlein" installieren. Software deinstalliert man entweder nach Herstellervorgabe (so noetig) oder entsorgt sie im Muelleimer (die uebliche Vorgehensweise).

 

[Rosensky]

und mit welchem Programm bekomme ich jetzt die Malware am Besten entfernt?

 

[dg2rbf]

Hi,
Da ist Massenhaft Müll auf diesem Rechner versammelt , du musst schon unsere Posts genau durchlesen, habe ich dir schon Geschrieben, scrolle doch mal zurück.

 

[electricdawn]

Wie schon von @dg2rbf geschrieben, kannst Du es mal mit der reinen Scanversion von MalwareBytes probieren. Bitte nicht die Version mit Hintergrundscan installieren! Ansonsten kann man das auch von Hand entseuchen, die Pfade sieht man ja in dem EtreCheck-Bericht.

PS: Und ich wuerde dringend etwas an deinem Surfverhalten aendern.