Geschwindigkeitsprobleme mit Mail!

mirco84

Aktives Mitglied
Thread Starter
Dabei seit
06.05.2009
Beiträge
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Moin,

ich habe auf meinem iMac (2014) und meine MBP Retina (2015) jeweils die aktuelle Version von 10.12.5 laufen. Bei beiden Systemen habe ich das Problem, das Mail extrem langsam ist beim öffnen von Emails. Mails die einen Anhang haben und Mails die nur Text hat. Egal ob ich Sie öffen oder weiterleiten möchte. Teilweise bleibt Mail für einige Sekunden komplett hängen.

Jemand eine Idee was das sein könnte???
 
Mail schon neu gestartet? Mac Apps Store (hast ja auch Probleme) auch neu gestartet? Mac neu gestartet?
 
Hängt das Programm (drehendes buntes Rad) oder läd er vielleicht die Mails erst über eine (möglicherweise nicht all zu schnelle) Internetverbindung?
 
ja habe den Rechner öfters mal neu gestartet. drehendes buntes Rad kommt öfter ja.
 
Lass mal EtreCheck laufen und teile uns hier das Ergebnis mit. Das ausgegebene Protokoll kannst du hier einfügen, indem du beim Erstellen eines Beitrags oben auf das
1mazv2.png
-Symbol klickst, und dann auf "
2juy71.png
Code".


Malwarebytes kannst du bitte auch mal durchlaufen lassen.
 
Code:
EtreCheck version: 3.4 (420)
Report generated 2017-07-13 21:42:56
Download EtreCheck from https://etrecheck.com
Runtime: 1:33
Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.

Problem: Beachballing

Hardware Information: ⓘ
    MacBook Pro (Retina, 15-inch, Mid 2015)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    MacBook Pro - model: MacBookPro11,4
    1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal - Cycle count = 46

Video Information: ⓘ
    Intel Iris Pro - VRAM: 1536 MB
        Color LCD 2880 x 1800

Disk Information: ⓘ
    APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)
    [Show SMART report]
        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB
        (disk0s2) <not mounted>  [CoreStorage Container]: 200.36 GB
        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB
        Win10 (disk0s4 - NTFS) /Volumes/Win10 : 49.78 GB (12.17 GB free)

USB Information: ⓘ
     USB30Bus
        Apple Inc. Apple Internal Keyboard / Trackpad
        Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 200.00 GB (8.56 GB free) (Low!)
        Physical disk: disk0s2 200.36 GB Online

System Software: ⓘ
    macOS Sierra  10.12.5 (16F73) - Time since boot: about one hour

Gatekeeper: ⓘ
    Mac App Store and identified developers

Kernel Extensions: ⓘ
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (12.1.3 41532 - SDK 10.9) [Lookup]
    [not loaded]    com.parallels.kext.netbridge (12.1.3 41532 - SDK 10.9) [Lookup]
    [not loaded]    com.parallels.kext.usbconnect (12.1.3 41532 - SDK 10.9) [Lookup]
    [not loaded]    com.parallels.kext.vnic (12.1.3 41532 - SDK 10.9) [Lookup]

        /Applications/Toast 15 Titanium/Toast Audio Assistant.app
    [loaded]    com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) [Lookup]

        /Library/Extensions
    [loaded]    at.obdev.nke.LittleSnitch (3.7.4 - SDK 10.11) [Lookup]

        ~/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Lookup]

System Launch Agents: ⓘ
    [not loaded]    7 Apple tasks
    [loaded]    183 Apple tasks
    [running]    92 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    42 Apple tasks
    [loaded]    178 Apple tasks
    [running]    96 Apple tasks

Launch Agents: ⓘ
    [running]    at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2017-05-27) [Lookup]
    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-02-24) [Lookup]
    [loaded]    com.divx.dms.agent.plist (? bf9bdaf7 92f0b576 - installed 2017-05-09) [Lookup]
    [loaded]    com.divx.uninstall.converter.plist (Shell Script 9e90dee7 - installed 2017-04-29)
    [loaded]    com.divx.uninstall.player.plist (Shell Script 664f994d - installed 2017-04-29)
    [loaded]    com.divx.uninstall.preferences.plist (Shell Script 1cd1d81c - installed 2017-04-29)
    [loaded]    com.divx.update.agent.plist (DivX, LLC - installed 2017-05-09) [Lookup]

Launch Daemons: ⓘ
    [running]    at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2017-05-27) [Lookup]
    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-02-24) [Lookup]
    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-02-24) [Lookup]
    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 18a4fa69 - installed 2017-06-23) [Lookup]
    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-12) [Lookup]
    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) [Lookup]

User Launch Agents: ⓘ
    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-06-28) [Lookup]

User Login Items: ⓘ
    iTunesHelper    Programm (Apple, Inc. - installed 2017-05-16)
        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm
        (/Applications/Dropbox.app)
    Parallels Toolbox    Programm
        (~/.Trash/Parallels Toolbox.app)

Internet Plug-ins: ⓘ
    AdobePDFViewerNPAPI: 17.009.20058 (installed 2017-07-11) [Lookup]
    FlashPlayer-10.6: 26.0.0.137 (installed 2017-07-12) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-05-16)
    AdobePDFViewer: 17.009.20058 (installed 2017-07-11) [Lookup]
    DivX Web Player: 3.8.2.404 (installed 2017-04-24) [Lookup]
    Flash Player: 26.0.0.137 (installed 2017-07-12) [Lookup]

Safari Extensions: ⓘ
    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-02-24)
    [enabled]    Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-02-24)

3rd Party Preference Panes: ⓘ
    Flash Player (installed 2017-06-23) [Lookup]
    Perian (installed 2011-07-23) [Lookup]

Time Machine: ⓘ
    Time Machine not configured!

Top Processes by CPU: ⓘ
        14%       quicklookd
         6%       WindowServer
         2%       kernel_task
         0%       Dock
         0%       trustd

Top Processes by Memory: ⓘ
    929 MB        kernel_task
    776 MB        firefox
    425 MB        thunderbird
    263 MB        Microsoft Excel
    216 MB        Dropbox

Top Processes by Network Use: ⓘ
    Input         Output        Process name
    112 KB        102 KB        Dropbox
    28 KB         19 KB         mDNSResponder
    18 KB         17 KB         helpd
    13 KB         8 KB          firefox
    8 KB          5 KB          apsd

Top Processes by Energy Use: ⓘ
      8.30    WindowServer
      0.32    Dropbox
      0.20    SystemUIServer
      0.18    firefox

Virtual Memory Information: ⓘ
    10.81 GB      Available RAM
    6.04 GB       Free RAM
    5.19 GB       Used RAM
    4.77 GB       Cached files
    0 B           Swap Used

Software installs: ⓘ
    Microsoft AutoUpdate:  (installed 2017-06-20)
    Microsoft Excel for Mac:  (installed 2017-06-20)
    Microsoft Word for Mac:  (installed 2017-06-20)
    Microsoft PowerPoint for Mac:  (installed 2017-06-20)
    Adobe Flash Player:  (installed 2017-06-21)
    Toast 15 Titanium:  (installed 2017-07-08)
    Adobe Acrobat Reader DC (17.009.20058):  (installed 2017-07-11)
    Microsoft AutoUpdate:  (installed 2017-07-12)
    Microsoft Word for Mac:  (installed 2017-07-12)
    Microsoft PowerPoint for Mac:  (installed 2017-07-12)
    Adobe Flash Player:  (installed 2017-07-12)
    Microsoft Excel for Mac:  (installed 2017-07-12)

    Install information may not be complete.

Diagnostics Information: ⓘ
    2017-07-13 17:29:21    com.apple.WebKit.WebContent High CPU use [Open] [Details]
    2017-07-13 14:35:59    Preview.app High CPU use [Open] [Details]
    2017-07-13 03:47:58    Firefox.app High CPU use [Open] [Details]
 
Code:
EtreCheck version: 3.4 (420)
Report generated 2017-07-13 21:46:41
Download EtreCheck from https://etrecheck.com
Runtime: 1:33
Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ
    MacBook Pro (Retina, 15-inch, Mid 2015)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    MacBook Pro - model: MacBookPro11,4
    1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
    16 GB RAM Not upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal - Cycle count = 46

Video Information: ⓘ
    Intel Iris Pro - VRAM: 1536 MB
        Color LCD 2880 x 1800

Disk Information: ⓘ
    APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)
    [Show SMART report]
        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB
        (disk0s2) <not mounted>  [CoreStorage Container]: 200.36 GB
        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB
        Win10 (disk0s4 - NTFS) /Volumes/Win10 : 49.78 GB (12.17 GB free)

USB Information: ⓘ
     USB30Bus
        Apple Inc. Apple Internal Keyboard / Trackpad
        Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 200.00 GB (8.55 GB free) (Low!)
        Physical disk: disk0s2 200.36 GB Online

System Software: ⓘ
    macOS Sierra  10.12.5 (16F73) - Time since boot: about one hour

Gatekeeper: ⓘ
    Mac App Store and identified developers

Kernel Extensions: ⓘ
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (12.1.3 41532 - SDK 10.9) [Lookup]
    [not loaded]    com.parallels.kext.netbridge (12.1.3 41532 - SDK 10.9) [Lookup]
    [not loaded]    com.parallels.kext.usbconnect (12.1.3 41532 - SDK 10.9) [Lookup]
    [not loaded]    com.parallels.kext.vnic (12.1.3 41532 - SDK 10.9) [Lookup]

        /Applications/Toast 15 Titanium/Toast Audio Assistant.app
    [loaded]    com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) [Lookup]

        /Library/Extensions
    [loaded]    at.obdev.nke.LittleSnitch (3.7.4 - SDK 10.11) [Lookup]

        ~/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Lookup]

System Launch Agents: ⓘ
    [not loaded]    7 Apple tasks
    [loaded]    184 Apple tasks
    [running]    91 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    42 Apple tasks
    [loaded]    178 Apple tasks
    [running]    96 Apple tasks

Launch Agents: ⓘ
    [running]    at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2017-05-27) [Lookup]
    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-02-24) [Lookup]
    [loaded]    com.divx.dms.agent.plist (? bf9bdaf7 92f0b576 - installed 2017-05-09) [Lookup]
    [loaded]    com.divx.uninstall.converter.plist (Shell Script 9e90dee7 - installed 2017-04-29)
    [loaded]    com.divx.uninstall.player.plist (Shell Script 664f994d - installed 2017-04-29)
    [loaded]    com.divx.uninstall.preferences.plist (Shell Script 1cd1d81c - installed 2017-04-29)
    [loaded]    com.divx.update.agent.plist (DivX, LLC - installed 2017-05-09) [Lookup]

Launch Daemons: ⓘ
    [running]    at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2017-05-27) [Lookup]
    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-02-24) [Lookup]
    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-02-24) [Lookup]
    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 18a4fa69 - installed 2017-06-23) [Lookup]
    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-12) [Lookup]
    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) [Lookup]

User Launch Agents: ⓘ
    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-06-28) [Lookup]

User Login Items: ⓘ
    iTunesHelper    Programm (Apple, Inc. - installed 2017-05-16)
        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Programm
        (/Applications/Dropbox.app)
    Parallels Toolbox    Programm
        (~/.Trash/Parallels Toolbox.app)

Internet Plug-ins: ⓘ
    AdobePDFViewerNPAPI: 17.009.20058 (installed 2017-07-11) [Lookup]
    FlashPlayer-10.6: 26.0.0.137 (installed 2017-07-12) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-05-16)
    AdobePDFViewer: 17.009.20058 (installed 2017-07-11) [Lookup]
    DivX Web Player: 3.8.2.404 (installed 2017-04-24) [Lookup]
    Flash Player: 26.0.0.137 (installed 2017-07-12) [Lookup]

Safari Extensions: ⓘ
    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-02-24)
    [enabled]    Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-02-24)

3rd Party Preference Panes: ⓘ
    Flash Player (installed 2017-06-23) [Lookup]
    Perian (installed 2011-07-23) [Lookup]

Time Machine: ⓘ
    Time Machine not configured!

Top Processes by CPU: ⓘ
         9%       quicklookd
         7%       WindowServer
         2%       kernel_task
         1%       Dock
         0%       fontd

Top Processes by Memory: ⓘ
    929 MB        kernel_task
    837 MB        firefox
    426 MB        thunderbird
    263 MB        Microsoft Excel
    216 MB        Dropbox

Top Processes by Network Use: ⓘ
    Input         Output        Process name
    116 KB        110 KB        Dropbox
    29 KB         20 KB         mDNSResponder
    13 KB         24 KB         firefox
    8 KB          5 KB          apsd
    5 KB          4 KB          netbiosd

Top Processes by Energy Use: ⓘ
      8.58    WindowServer
      0.46    launchd
      0.44    Little Snitch Agent
      0.30    firefox

Virtual Memory Information: ⓘ
    10.96 GB      Available RAM
    6.05 GB       Free RAM
    5.04 GB       Used RAM
    4.92 GB       Cached files
    0 B           Swap Used

Software installs: ⓘ
    Microsoft AutoUpdate:  (installed 2017-06-20)
    Microsoft Excel for Mac:  (installed 2017-06-20)
    Microsoft Word for Mac:  (installed 2017-06-20)
    Microsoft PowerPoint for Mac:  (installed 2017-06-20)
    Adobe Flash Player:  (installed 2017-06-21)
    Toast 15 Titanium:  (installed 2017-07-08)
    Adobe Acrobat Reader DC (17.009.20058):  (installed 2017-07-11)
    Microsoft AutoUpdate:  (installed 2017-07-12)
    Microsoft Word for Mac:  (installed 2017-07-12)
    Microsoft PowerPoint for Mac:  (installed 2017-07-12)
    Adobe Flash Player:  (installed 2017-07-12)
    Microsoft Excel for Mac:  (installed 2017-07-12)

    Install information may not be complete.

Diagnostics Information: ⓘ
    2017-07-13 17:29:21    com.apple.WebKit.WebContent High CPU use [Open] [Details]
    2017-07-13 14:35:59    Preview.app High CPU use [Open] [Details]
    2017-07-13 03:47:58    Firefox.app High CPU use [Open] [Details]
 
Also bei beiden LOGs kann ich auf den ersten Blick nichts verdächtiges finden...
 
Jemand eine Idee was das sein könnte???
Mails, die lokal auf dem Rechner liegen? Mails, die auf IMAP-Servern liegen? Beides?
Index der Maildatenbank schon mal neu aufgebaut? (Sofern das bei dem neumodischen Kram noch geht – arbeite selbst ja noch mit Mavericks.)
 
die Mails kommen über pop.
 
Hallo, ich habe das gleiche Problem wie Ronny84. Mail nimmt sich plötzlich Zeit für jede Aktion. Drehendes Rad. Hat jemand inzwischen eine Lösung gefunden? danke, M
 
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