externe Festplatte lässt MacBook Pro runterfahren

Chrissle

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Hallo in die Runde,

ich hoffe es ist fein als Neuling direkt eine Frage zu stellen. :)

Worum es geht: ich habe ein Mac Book Pro 2017er mit Catalina drauf.
Ohne Änderung von Einstellungen und/oder Hardware fährt mein Mac immer dann runter, wenn ich meine externe Festplatte anschließe.
Kabel und Adapter sind gewechselt bzw. quergecheckt.

Somit: der Fehler ist klar definiert, aber ich verstehe nicht warum.
Da die externe u.a. auch meine BackUps innehat: gibt es vielleicht irgendeine Idee / einen Trick wie bzw. was ich da checken / ändern kann.
Ich habe nach Anschluss der Festplatte ungefähr 5 Minuten Zeit, bis der Mac "aufgrund eines Problemes" neu gestartet wird.
Oder sollte ich besser einfach davon ausgehen, dass die Platte das zeitliche gesegnet hat?! :D

Danke euch,
Chris
 

karloh

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oneOeight

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Da sollte ein Log der Panic zu finden sein.
Kam die Platte mit irgendeiner Software?
WDC hat so was zum Beispiel.
 

Chrissle

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Vielen Dank erstmal. :)
Zu den Rückfragen. Eine andere Festplatte funktioniert einwandfrei und es war keine Software o.ä. dabei. Sie lief ja auch vorher 2 Jahre problemlos.

EtreCheck Report (Auszug) anbei, unten gibt´s in jedem Fall auch was zu der Panic.

Liebe Grüße,
Chris


EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-06-18 11:14:06
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:18


Performance: Excellent

Problem:
No problem - just checking


Major Issues:

Anything that appears on this list needs immediate attention.


Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.


Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.


Low disk space - This computer is running critically low on free hard drive space.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


No Time Machine backup - Time Machine backup not found.


Heavy RAM usage - Apps are using a large amount of RAM.


Clean up - There are orphan files that could be removed.


Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.


System modifications - There are a large number of system modifications running in the background.


Limited drive access - More information may be available with Full Drive Access.


Kernel extensions present - This computer has kernel extensions that may not work in the future.


Sharing enabled - This computer has sharing services enabled that could be a security risk.


Hardware Information:

MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
MacBook Pro Model: MacBookPro14,2
3,5 GHz Dual-Core Intel Core i7 (i7-7567U) CPU: 2-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133
BANK 1/DIMM0 - 8 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 561

Video Information:

Intel Iris Plus Graphics 650 - VRAM: 1536 MB
HP ZR22w 1920 x 1080

Drives:

disk0 - APPLE SSD AP1024J 1.00 TB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 885.00 GB
disk1 [APFS Virtual drive] 885.00 GB (Shared by 5 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 852.67 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 102 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.06 GB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 6.44 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 11.25 GB used)
disk0s3 - B******P 115.24 GB (69.30 GB used)

Mounted Volumes:

disk0s3 - B******P
115.24 GB (69.30 GB used, 45.94 GB free)
Mount point: /Volumes/B******P

disk1s1 - M******************n [APFS Virtual drive]
885.00 GB (Shared - 852.67 GB used, 15.52 GB available, 13.28 GB free)
APFS
Mount point: /System/Volumes/Data

disk1s4 - VM [APFS VM]
885.00 GB (Shared - 6.44 GB used, 13.28 GB free)
APFS
Mount point: /private/var/vm

disk1s5 - Macintosh HD
885.00 GB (Shared - 11.25 GB used, 15.52 GB available, 13.28 GB free)
APFS
Mount point: /
Read-only: Yes

Network:

Interface en8: USB 10/100/1000 LAN
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en6: iPhone
Interface bridge0: Thunderbolt Bridge
Interface en7: Bluetooth PAN

Printer sharing: Enabled


Screen sharing: Enabled


System Software:

macOS Catalina 10.15.7 (19H2)
Time since boot: About 2 days


Kernel Extensions:

/Applications/PMHMac.app
[Not Loaded] SONYDeviceType01.kext - com.sony.driver.dsccamFirmwareUpdaterType00 (1.2.00.09240 - SDK 10.7)

/Applications/Rowmote Helper.app
[Not Loaded] RowmoteIREmu_106.kext - com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.7)

/Applications/Tunnelblick.app
[Not Loaded] tap-signed.kext - net.tunnelblick.tap (Jonathan Bullard, 20141104 (Tunnelblick build 5060))
[Not Loaded] tun.kext - net.tunnelblick.tun (20141104 (Tunnelblick build 5060))

/Applications/Voxal.app
[Not Loaded] VoxalVirtualAudioDevice.kext - com.NCHSoftware.driver.VoxalVirtualAudioDevice (1.0.2 - SDK 10.6)

/Library/Extensions
[Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)
[Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.2.7)
[Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (Google, Inc., 45.2 - SDK 10.16)
[Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (HP Inc., 19.26.0 - SDK 10.12)
[Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.28.0 - SDK 10.12)
[Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0)
[Not Loaded] SONYDeviceType03.kext - com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7)
[Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8)
[Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9)

System Launch Agents:

[Not Loaded] 16 Apple tasks


[Loaded] 150 Apple tasks


[Running] 147 Apple tasks


System Launch Daemons:

[Not Loaded] 34 Apple tasks


[Loaded] 164 Apple tasks


[Running] 138 Apple tasks


[Other] One Apple task


Internet Plug-ins:

Silverlight: 5.1.41212.0 (? - installed 2016-01-20)
DirectorShockwave: 11.6.6r636 (? - installed 2012-08-09)
DivX Web Player: 3.8.1.397 (? - installed 2017-03-22)
Unity Web Player: UnityPlayer version 4.0.1f2 (? - installed 2013-02-11)
EPPEX Plugin: 3.0.0.0 (? - installed 2009-02-04)

Audio Plug-ins:

ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-02-06)

Safari Extensions:

Webex Meetings (Cisco - installed 2021-04-26)


Backup:

Time Machine information not available without Full Drive Access.
6 local snapshots
Oldest local snapshot: 2021-06-01 16:13:17
Last local snapshot: 2021-06-18 11:09:20

Performance:

System Load: 2.11 (1 min ago) 2.74 (5 min ago) 2.62 (15 min ago)
Nominal I/O speed: 0.17 MB/s
File system: 23.38 seconds
Write speed: 645 MB/s
Read speed: 2876 MB/s

CPU Usage Snapshot:

Type Overall


System: 6 %


User: 12 %


Idle: 82 %


Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)


deleted 23.62 % (Apple)


WindowServer 15.56 % (Apple)


EtreCheckPro 8.18 % (Etresoft, Inc.)


kernel_task 4.25 % (Apple)


Google Chrome Helper (Renderer) (17) 2.96 % (Google, Inc.)




Diagnostics Information (past 7-30 days):

2021-06-17 16:25:17 ArchiveService - High CPU Use
Executable: /System/Library/Frameworks/FileProvider.framework/XPCServices/ArchiveService.xpc/Contents/MacOS/ArchiveService

2021-06-17 11:46:56 photoanalysisd - High CPU Use
Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

2021-06-16 11:30:07 Kernel Panic
Details:
panic(cpu 1 caller 0xffffff7f9617af1f): "hfs_UNswap_BTNode: invalid ba
ckward link (0x000bb494 == 0x000bb494)\n"@/AppleInternal/BuildRoot/Lib
rary/Caches/com.apple.xbs/Sources/hfs/hfs-522.100.5/core/hfs_endian.c:
302

3rd party kernel extensions:
com.google.drivefs.filesystems.dfsfuse


2021-06-14 16:53:45 ControlStrip.app - Crash
Executable: /System/Library/CoreServices/ControlStrip.app
Details:
dyld3 mode
Crashing on exception: 645375221.495222 Missing Touches. This is a bug
in IOHIDFamily


2021-06-14 10:57:03 Backup and Sync.app - Crash (4 times)
Executable: /Applications/Backup and Sync.app
Details:
objc_msgSend() selector name: updatePath:withStatus:



End of report
 

oneOeight

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panic(cpu 1 caller 0xffffff7f9617af1f): "hfs_UNswap_BTNode: invalid ba
ckward link (0x000bb494 == 0x000bb494)\n"@/AppleInternal/BuildRoot/Lib
rary/Caches/com.apple.xbs/Sources/hfs/hfs-522.100.5/core/hfs_endian.c:
302
Dateisystem ist wohl beschädigt.
Bloß wie reparierst du das ohne Panic?
 

Chrissle

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DAS ist eine sehr gute Frage.... :D
Shit. Das bedeutet wohl adé Festplatte? Oder gibt es noch gute Ideen?
 

oneOeight

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Probier es mal in der Wiederherstellung.
Oder man muss den Automount verhindern.
Überprüfen kann man auch ohne mounten.

Vielleicht unter Linux probieren.
 
Oben Unten