Download von Dateien in Chrome - Bildschirm springt zwischen zwei Schreibtischen hin und her

rebecca2punktnull

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Hallo,

seit einiger Zeit spinnt mein Macbook Air, wenn ich in Google Chrome eine Pdf-Datei herunterladen möchte. Sobald ich den Download-Butten drücke, springt das Macbook blitzschnell zwischen zwei Schreibtischen hin und her. Das ganze lässt sich nur durch Drücken der "esc"-Taste beenden. Ich kann die Datei zwar über "enter" speichern, jedoch kann ich den Speicherort natürlich nicht mehr aktiv wählen, wenn die ganze Zeit zwischen zwei Schreibtischen gewechselt wird...
Kann mir da jemand helfen?

Vielen Dank schon mal und liebe Grüße,
rebecca2punktnull
 

walfreiheit

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Erstelle doch bitte ein Systemprotokoll, damit wir alle wesentlichen Informationen auf einen Blick haben:
https://walfreihe.it/etrecheck/
 
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rebecca2punktnull

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Code:
EtreCheckPro version: 6.3.6 (6D029)
Report generated: 2021-01-17 11:25:32
Download EtreCheckPro from https://etrecheck.com
Runtime: 5:19
Performance: Good

Problem: No problem - just checking

Major Issues:
  Anything that appears on this list needs immediate attention.
  No Time Machine backup - Time Machine backup not found.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Low disk space - This computer is running low on free hard drive space.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Air (13-inch, 2017)
  MacBook Air Model: MacBookAir7,2
  1,8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1600 
    BANK 1/DIMM0 - 4 GB DDR3 1600 
  Battery: Health = Normal - Cycle count = 541

Video Information:
  Intel HD Graphics 6000 - VRAM: 1536 MB
    Color LCD 1440 x 900

Drives:
  disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
  Internal PCI 5.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 121.12 GB
      disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes)
        disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 65.33 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 283 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 655 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 22.67 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 22.67 GB used)
        disk1s6 - Update (APFS) (Shared - 111 MB used)

Mounted Volumes:
  disk1s1 - M******************n [APFS Virtual drive]
    121.12 GB (Shared - 65.33 GB used, 39.95 GB available, 27.65 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2 - Preboot [APFS Preboot]
    121.12 GB (Shared - 283 MB used, 27.65 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    121.12 GB (Shared - 4.30 GB used, 27.65 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5 [APFS Container]
    121.12 GB (Shared - 22.67 GB used, 27.65 GB free)
    APFS
    Mount point: /System/Volumes/Update/m**1
    Encrypted
    Partitions:
    disk1s5s1

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    121.12 GB (Shared - 22.67 GB used, 39.95 GB available, 27.65 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    121.12 GB (Shared - 111 MB used, 27.65 GB free)
    APFS
    Mount point: /System/Volumes/Update
 

rebecca2punktnull

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Code:
Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en2: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 152.71 GB available

System Software:
  macOS Big Sur 11.0.1 (20B50)
  Time since boot: About 13 days

Notifications:
  WhatsApp.app
    51 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
    Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist
    Executable: /opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
    Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
    Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
    Details: Exact match found in the legitimate list - probably OK

  Apps: 6

32-bit Applications:
  3 32-bit apps

Kernel Extensions:
  /Applications/Tunnelblick.app
    [Not Loaded] tap-notarized.kext (20141104 (Tunnelblick build 5300))
    [Not Loaded] tun-notarized.kext (20141104 (Tunnelblick build 5300))

  /Library/Application Support/Fortinet/FortiClient/nke
    [Not Loaded] vpn_kext.kext (1.0 - SDK 10.13)
    [Not Loaded] fctrouternke.kext (1.0 - SDK 10.15)

  /Library/Application Support/VirtualBox
    [Not Loaded] VBoxDrv.kext (6.1.12)
    [Not Loaded] VBoxNetAdp.kext (6.1.12)
    [Not Loaded] VBoxNetFlt.kext (6.1.12)
    [Not Loaded] VBoxUSB.kext (6.1.12)

  /Library/Extensions
    [Not Loaded] acsock.kext (4.5.0 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  159 Apple tasks
  [Running]  156 Apple tasks

System Launch Daemons:
  [Not Loaded]  38 Apple tasks
  [Loaded]  175 Apple tasks
  [Running]  148 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-06)
  [Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462  - installed 2018-10-15)
  [Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06  - installed 2018-10-15)
  [Running] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2020-05-11)
  [Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2020-05-11)
  [Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2020-05-11)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2020-06-03)
  [Other] com.cisco.anyconnect.vpnagentd.plist (? f363637f  - installed 2017-11-27)
  [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2019-05-22)
  [Running] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2020-05-11)
  [Running] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2020-05-11)
  [Loaded] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2020-05-11)
  [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2020-03-01)
  [Not Loaded] org.virtualbox.startup.plist (? 700b9385  - installed 2020-08-12)
 

rebecca2punktnull

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Code:
User Launch Agents:
  [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2019-05-22)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20)
  [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-01-15)

User Login Items:
  [Loaded] StartUpHelper (Spotify - installed 2021-01-03)
    Modern Login Item
    /Applications/Spotify (old).app/Contents/Library/LoginItems/StartUpHelper.app

  [Running] Steam (Valve Corporation - installed 2020-09-15)
    Application
    /Applications/Steam.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-20)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-10-03)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2018-10-03)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10)

Safari Extensions:
  AdBlock Engine (App Store - installed 2020-10-30)
  AdBlock Icon (App Store - installed 2020-10-30)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 5.11 (1 min ago) 7.79 (5 min ago) 8.75 (15 min ago)
  Nominal I/O speed: 0.10 MB/s
  File system: 78.50 seconds
  Write speed: 394 MB/s
  Read speed: 885 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 22 %
  User: 28 %
  Idle: 50 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  zoom.us 55.66 % (Zoom Video Communications, Inc.)
  WindowServer 52.34 % (Apple)
  kernel_task 34.23 % (Apple)
  steam_osx (2) 15.48 % (Valve Corporation)
  coreaudiod 8.92 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (29) 930 MB (Google, Inc.)
  kernel_task 343 MB (Apple)
  EtreCheckPro 317 MB (Etresoft, Inc.)
  Google Chrome 214 MB (Google, Inc.)
  WindowServer 200 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  zoom.us 796 MB / 51 MB (Zoom Video Communications, Inc.)
  mDNSResponder 29 MB / 9 MB (Apple)
  Telegram 746 KB / 112 KB (App Store)
  Mail 408 KB / 8 KB (Apple)
  netbiosd 259 KB / 108 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  steam_osx (2) 23 (Valve Corporation)
  zoom.us 15 (Zoom Video Communications, Inc.)
  Google Chrome Helper (GPU) 4 (Google, Inc.)
  Google Chrome Helper (Renderer) (29) 4 (Google, Inc.)
  Google Chrome 3 (Google, Inc.)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 34 MB
  Used RAM: 6.45 GB
  Cached files: 1.52 GB

  Available RAM: 1.55 GB
  Swap Used: 1.31 GB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-12-20 WhatsApp (2.2049.10)
  2020-12-20 XProtectPlistConfigData (2137)
  2020-12-30 Telegram (7.3)
  2021-01-12 Zoom (5.4.59931.0110)
  2021-01-16 Pages (10.0)
  2021-01-16 Keynote (10.0)
  2021-01-16 Numbers (10.0)

Diagnostics Information (past 7-30 days):
  2021-01-11 20:14:15 signpost_reporter High CPU Use
    Executable: /usr/libexec/signpost_reporter


End of report
 

walfreiheit

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Das Protokoll ist soweit unauffällig. Was du noch probieren solltest:
  • Ist das Verhalten unter einem anderen Benutzerzugang ebenfalls vorhanden (ggf. einen Testnutzer erstellen!)
  • Spiel mal mit den Einstellungsmöglichkeiten (Häkchen testweise entfernen)
Bildschirmfoto 2021-01-17 um 11.45.32.png
 

shorafix

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Hast Du schon folgendes ausprobiert: Systemeinstellungen -> Mission Control -> Beim Programmwechsel Space auswählen, der geöffnete Fester des Programms enthält (Häkchen entfernen)
Ähnliche Probleme wurden in der Vergangenheit bei der Nutzung von Chrome berichtet. Ich kenne es von Programmen wie Microsoft Remote Desktop oder Parallels Client in Verbindung mit Office Anwendungen, wobei nur einmal in den anderen Space gewechselt wird.
 

rebecca2punktnull

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Ich konnte das Problem lösen! Mission Control Einstellungen haben nicht funktioniert.. Aber: Chrome war dem dritten Schreibtisch zugewiesen und beim Speichern hat mein Macbook dann immer wieder zum dritten Schreibtisch gewechselt. Habe Chrome jetzt keinem Schreibtisch mehr zugewiesen und das Problem ist behoben.

Trotzdem vielen Dank für Eure Hilfe! :)
 
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