BigSur-AppStore und Music verbinden sich nicht mehr ?

TheZorch

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Hallo zusammen,

mir ist gestern zufällig aufgefallen das mein Appstore und mein Music nicht mehr richtig funktioniert. Ich nutze einen Imac von 2017 und habe die aktuelle Big Sur Version installiert. Apple Support angerufen, festgestellt das normale Dinge wie Datum checken, funktioniert das Internet?, Router ein und ausschalten nichts bringen. Dann die Frage ob ich ein anderes Netzwerk verwenden könnte, also Iphone als HotSpot genutzt und zumindest der AppStore hat sich wieder verbunden. Dann habe ich mal nur Wlan Verbindung getestet und der Appstore verbindet sich, zeigt aber nicht alle Inhalte an. Nochmal nur Lan Kabel angeschlossen, keine Verbindung möglich... sehr seltsam.
Router ist eine FritzBox Cable 6590 die auf dem aktuellen Stand ist. In der FB ist auch der 80er TCP Port freigegeben der vom Appstore und Music benutz wird.
Bei Music verhält es sich so das angeblich keine Verbindung möglich ist, mir aber Inhalte angezeigt werden. Ich habe mich mal vom Account abgemeldet und seid dem kann ich mich bei Music nicht mehr anmelden. Allerdings werden meine Inhalte so angezeigt als ob ich angemeldet wäre.
Ich habe dann noch die Rechtevergabe über die Shell reparieren lassen und einmal Big Sur per cmd+R neu installiert. Hat leider alles nicht geholfen.
Sollte ich als nächstes einen Clean-Install machen ? da habe ich nicht so große Lust zu ...

Danke für Eure Hilfe, viele Grüße

The Zorch
 

walfreiheit

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Probier mal im Router einen anderen DNS-Server einzutragen, z.B. 1.1.1.1 (Cloudflare) oder 8.8.8.8 bzw. 8.8.4.4 (Google).
 

TheZorch

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Dankle für die Antwort, andere DNS ändert leider nichts
 

walfreiheit

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Erstelle doch bitte ein Systemprotokoll, damit wir alle wesentlichen Informationen auf einen Blick haben.
 
Zuletzt bearbeitet von einem Moderator:

TheZorch

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Das wäre der EtreCheck Report
Rich (BBCode):
EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-07-06 19:15:18
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:24
Performance: Excellent

Problem: Apps are crashing
Description:
Appstore verbindet sich nicht
Music verbindet sich nicht und Anmeldung am Account schlägt fehl

Major Issues:
  Anything that appears on this list needs immediate attention.
  Proxies - Network proxies detected. This could be evidence of malware.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
  iMac Model: iMac18,3
  3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  24 GB RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 
    BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 
    BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 

Video Information:
  Radeon Pro 570 - VRAM: 4 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 573.86 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 544 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
        disk2s6 - Update (APFS) (Shared - 4 MB used)

  disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x2 NVM Express
    disk1s1 - EFI [EFI] 315 MB
    disk1s2 [APFS Fusion Drive] 27.69 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 573.86 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 544 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
        disk2s6 - Update (APFS) (Shared - 4 MB used)

  disk3 - WD My Book 1144 4.00 TB
  External USB 5 Gbit/s USB
    disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk3s2 - M*****e (Mac OS Extended) 4.00 TB (1.30 TB used)

  disk4 - WD Elements 10B8 2.00 TB
  External USB 5 Gbit/s USB
    disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk4s2 - T*********e (Journaled HFS+) 2.00 TB (1.71 TB used)

Mounted Volumes:
  disk2s1 - M******************n [APFS Virtual drive]
    1.03 TB (Shared - 573.86 GB used, 453.72 GB available, 430.67 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s2 - Preboot [APFS Preboot]
    1.03 TB (Shared - 544 MB used, 430.67 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk2s4 - VM [APFS VM]
    1.03 TB (Shared - 2.15 GB used, 430.67 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk2s5s1 - Macintosh HD [APFS Snapshot]
    1.03 TB (Shared - 15.31 GB used, 453.72 GB available, 430.67 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s6 - Update
    1.03 TB (Shared - 4 MB used, 430.67 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk3s2 - M*****e
    4.00 TB (1.30 TB used, 2.71 TB available, 2.70 TB free)
    Mac OS Extended
    Mount point: /Volumes/M*****e
    Owners enabled: No

  disk4s2 - T*********e
    2.00 TB (1.71 TB used, 287.21 GB available, 286.78 GB free)
    Journaled HFS+
    Mount point: /Volumes/T*********e

Network:
  Interface en0: Ethernet
    Proxies: HTTP, HTTPS
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
    Proxies: HTTP, HTTPS
  Interface en4: Bluetooth PAN
    Proxies: HTTP, HTTPS
  Interface bridge0: Thunderbolt Bridge
    Proxies: HTTP, HTTPS
  iCloud Quota: 109.55 GB available

System Software:
  macOS Big Sur 11.4 (20F71)
  Time since boot: About a day

Configuration Files:
  /etc/hosts - Count: 36

Notifications:
  SteelSeries Engine 3.app
    7 notifications

  Firefox.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Kaspersky
 

TheZorch

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Code:
Unsigned Files:

  Launchd: /Library/LaunchDaemons/net.868853678594644093.43E287CD-0C5A-4055-811C-8DB5F6AF9701.plist

    Executable: /Library/Application Support/com.2156367738283757756.4FEE638F-7DB5-4355-8463-AE6D68426580/_5688414140324229425

    Details: Domain name invalid - possibly adware


  Launchd: ~/Library/LaunchAgents/com.ConfigType.service.plist

    Executable: ~/Library/Application Support/.17918232163790531004/Services/com.ConfigType.service/ConfigType.service -s 6600

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchDaemons/net.9238309555596456400.E765BAFC-892E-44A0-A6B1-DCA65C134C3F.plist

    Executable: /Library/Application Support/com.10279057801567403674._10279057801567403674/_6603423728129114955

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/org.5407315192128687334.C2FCAF12-2551-43FA-A726-F6F837F6E5AC.plist

    Executable: /Library/Application Support/17787994640544923817/org.17787994640544923817_.17787994640544923817/_5399796187109400353_

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist

    Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.ConfigTyped.plist

    Executable: /var/root/Library/Application Support/.ConfigType.dp/ConfigTypedd pd

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

    Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.ConfigType.system.plist

    Executable: /Library/Application Support/.17918232163790531004/System/com.ConfigType.system/ConfigType.system -t com.ConfigType.system

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist

    Executable: /Library/Application Support/Citrix Receiver/ctxusbd

    Details: Exact match found in the legitimate list - probably OK


  Launchd: ~/Library/LaunchAgents/com.05E3101B.2CEF.4B2F.9D86.74568DABA35C.plist

    Executable: ~/Library/Application Support/.3857DFCF-C857-482D-9B45-4C3692F5D130/.EFBE3B98-47EE-41E8-B335-F5DE6DFC7FD9 h

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

    Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist

    Executable: /Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon --config '/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt'

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist

    Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.snap.SnapCameraRemover.plist

    Executable: /bin/bash -c '                 if [ ! -d "/Applications/Snap Camera.app" ]; then                     osascript -e "                         tell application \"System Events\"                             set answer to the button returned of (display dialog \"Do you want to remove all Snap Camera related data?\" buttons {\"No\", \"Yes\"} default button 2)                         end tell                         if answer is \"Yes\" then                             do shell script \"                                 for currentHome in /Users/*/ ; do                                     currentUser=\`echo \$currentHome | cut -d'/' -f 3\`                                     currentUid=\`id -u \$currentUser\`                                     launchctl asuser \$currentUid launchctl unload -w \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist                                     rm \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist                                     launchctl asuser \$currentUid l


  Launchd: ~/Library/LaunchAgents/com.10909599755555417589.plist

    Executable: ~/Library/Application Support/com.9232748710978088271/16117305109233831636 6165B459-692F-5686-BA17-B032260AEE2C 1137

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.2644140893155540460.D54BFE466B210C92D843316877AE9DB2C42CC7EF5442D05DEA1A0AC249C2C956.plist

    Executable: /Library/Application Support/com.6967843073974773720/14694811275077026145 '/Library/Application Support/com.6967843073974773720/3332617389532793809' holkjjalamfdfakfignjdpmakeogfjcp Default '/Library/Application Support/com.6967843073974773720/4156087341016299884' 6165B459-692F-5686-BA17-B032260AEE2C

    Details: Domain name invalid - possibly adware


  Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

    Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist

    Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper

    Details: Exact match found in the legitimate list - probably OK


  Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

    Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

    Details: Exact match found in the legitimate list - probably OK


  Launchd: ~/Library/LaunchAgents/com.2ECE9BDD.3462.470A.BE9B.EA76B3491D43.plist

    Executable: ~/Library/Application Support/.C6CB7467-491E-4FB7-8666-CFCDC392FE44/.25278BCD-A086-4A16-931C-8A859399D0B9 h

    Details: Domain name invalid - possibly adware


  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

    Details: Exact match found in the legitimate list - probably OK


  Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist


  Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

  Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

  Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin

  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin

  Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

  Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin


  Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane

  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane


  Apps: 86


Kernel Extensions:

  /Applications/ExpressVPN.app

    [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.12)


  /Applications/Parallels Desktop.app

    [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (16.1.3 49160 - SDK 10.11)

    [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (16.1.3 49160 - SDK 10.9)

    [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (16.1.3 49160 - SDK 10.9)

    [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (16.1.3 49160 - SDK 10.9)


  /Applications/VyprVPN.app

    [Not Loaded] SplitTunnel.kext - com.goldenfrog.SplitTunnel (1.0 - SDK 10.12)

    [Not Loaded] VyprVPNMalwareFilter.kext - com.goldenfrog.VyprVPNMalwareFilter (1.0 - SDK 10.12)

    [Not Loaded] tap.kext - net.sf.tuntaposx.tap (20150118)

    [Not Loaded] tun.kext - net.sf.tuntaposx.tun (20171005 - SDK 10.12)


  /Library/Application Support/Citrix Receiver

    [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (20.8.0 - SDK 10.9)


  /Library/Extensions

    [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.13)

    [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9)

    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.22.0 - SDK 10.9)

    [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.6.0 - SDK 10.10)

    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)

    [Not Loaded] klif.kext - com.kaspersky.kext.klif (3.6.15a14)

    [Not Loaded] klnke.kext - com.kaspersky.nke (2.1.0)

    [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10)

    [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1)

    [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.32-4 - SDK 10.13)

    [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.10 - SDK 10.8)


  /Library/Extensions/2.2.0

    [Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (2.2.0)

    [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (2.2.0)

    [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (2.2.0)


System Launch Agents:

  [Not Loaded]  17 Apple tasks

  [Loaded]  176 Apple tasks

  [Running]  141 Apple tasks

System Launch Daemons:

  [Not Loaded]  36 Apple tasks

  [Loaded]  177 Apple tasks

  [Running]  148 Apple tasks

  [Other]  One Apple task
 

TheZorch

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Dabei seit
07.04.2014
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Code:
Launch Agents:


  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2018-03-24)


  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12)


  [Other] com.adobe.CS5ServiceManager.plist (? 40cdc1ff  - installed 2018-03-24)


  [Other] com.avast.secureline.update-agent.plist (? 4f732c42  - installed 2015-08-10)


  [Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-08-26)


  [Loaded] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-08-26)


  [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-08-26)


  [Loaded] com.kaspersky.kav.gui.plist (Kaspersky Lab UK Limited - installed 2019-12-20)


  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-05)


  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-16)


  [Not Loaded] com.oracle.java.Java-Updater.plist (? 8bdfbe57  - installed 2020-09-16)


  [Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4  - installed 2016-11-29)


  [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-03-17)


  [Other] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29)


  [Other] com.rosettastone.rosettastonedaemon.plist (? fb2f5604  - installed 2016-07-31)


  [Running] com.steelseries.SSENext.plist (SteelSeries - installed 2021-04-25)


  [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-01-15)


  [Running] com.wacom.DisplayMgr.plist (Wacom Technology Corp. - installed 2019-01-15)


  [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-01-15)


  [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da  - installed 2015-10-16)



Launch Daemons:


  [Loaded] com.2644140893155540460.D54BFE466B210C92D843316877AE9DB2C42CC7EF5442D05DEA1A0AC249C2C956.plist (? f0fb535b  - installed 2021-05-01)


  [Loaded] com.ConfigType.system.plist (? 24172b37  - installed 2021-07-04)


  [Running] com.ConfigTyped.plist (? 9a06c39e  - installed 2021-06-30)


  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)


  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)


  [Not Loaded] com.adobe.SwitchBoard.plist (? 856489a3  - installed 2018-03-24)


  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2020-01-27)


  [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f  - installed 2018-04-28)


  [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2018-06-28)


  [Running] com.kaspersky.kav.plist (Kaspersky Lab UK Limited - installed 2019-12-19)


  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-05)


  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-08)


  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-16)


  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2012-11-05)


  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-09-10)


  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-11)


  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2020-09-16)


  [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-06-23)


  [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-03-17)


  [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-03-17)


  [Loaded] com.snap.SnapCameraRemover.plist (? 8b6fbf24  - installed 2021-05-20)


  [Running] com.wacom.UpdateHelper.plist (? 247c9951  - installed 2019-01-15)


  [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-01-01)


  [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166  - installed 2015-02-06)


  [Other] net.868853678594644093.43E287CD-0C5A-4055-811C-8DB5F6AF9701.plist (? cc573ced  - installed 2021-05-09)


  [Other] net.9238309555596456400.E765BAFC-892E-44A0-A6B1-DCA65C134C3F.plist (? 79329cd1  - installed 2021-04-01)


  [Loaded] org.5407315192128687334.C2FCAF12-2551-43FA-A726-F6F837F6E5AC.plist (? fd9ebf2c  - installed 2021-04-15)


  [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14  - installed 2015-10-16)


  [Running] vyprvpnservice.plist (Golden Frog, Inc. - installed 2018-02-12)



User Launch Agents:


  [Loaded] com.05E3101B.2CEF.4B2F.9D86.74568DABA35C.plist (? 0  - installed 2021-04-15)


  [Running] com.10909599755555417589.plist (? 0  - installed 2021-03-15)


  [Loaded] com.2ECE9BDD.3462.470A.BE9B.EA76B3491D43.plist (? 0  - installed 2021-05-29)


  [Loaded] com.ConfigType.service.plist (? 0  - installed 2021-07-03)


  [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2021-05-05)


  [Not Loaded] com.amazon.music.startup.plist (? 0  - installed 2019-06-20)


  [Loaded] com.epicgames.launcher.plist (Epic Games International, S.a.r.l. - installed 2021-07-05)


  [Running] com.expressvpn.ExpressVPN.agent.plist (ExprsVPN LLC - installed 2018-04-08)


  [Running] com.goldenfrog.VyprVPNUserAgent.plist (Golden Frog, Inc. - installed 2018-03-17)


  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)


  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)


  [Running] com.snap.AssistantService.plist (Snap, Inc. - installed 2021-05-20)


  [Running] com.snap.SnapCameraAutoLaunch.plist (Snap, Inc. - installed 2021-07-05)


  [Other] com.spotify.webhelper.plist (? 0  - installed 2017-11-29)



User Login Items:


  [Not Loaded] ExpressVPN mini (ExprsVPN LLC - installed 2018-04-08)


    Modern Login Item


    /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN mini.app



  [Not Loaded] Garmin Express Service (Garmin International - installed 2019-04-30)


    Modern Login Item


    /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app



  [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-04-13)


    Modern Login Item


    /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app



  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-05)


    Modern Login Item


    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app



  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-05)


    Modern Login Item


    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app



  [Not Loaded] TemperatureGaugeHelper (App Store - installed 2016-05-22)


    Modern Login Item


    /Applications/Temperature Gauge.app/Contents/Library/LoginItems/TemperatureGaugeHelper.app



  [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-09-04)


    Modern Login Item


    /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app



  [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-02-26)


    Modern Login Item


    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app



  [Not Loaded] HP Product Research (Hewlett Packard - installed 2016-02-26)


    Modern Login Item


    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app



  [Loaded] com.adobe.SwitchBoard.monitor.plist (?)


    MachInit


    /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist



Internet Plug-ins:


  Flip4Mac WMV Plugin: 3.2.0.16   (? - installed 2013-03-29)


  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2015-07-19)


  EPPEX Plugin: 10.0 (? - installed 2014-09-17)


  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-11)


  AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-11)


  SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-15)


  CitrixICAClientPlugIn: 12.9.1 (? - installed 2020-09-04)


  MeetingJoinPlugin:  (? - installed 2014-12-06)


  JavaAppletPlugin: Java 8 Update 271 build 09 (? - installed 2020-12-14)



Safari Extensions:


  "Open In" button for Internet Explorer (Parallels International GmbH - installed 2021-01-27)



3rd Party Preference Panes:


  AppTrap (Kumaran Vijayan - installed 2017-04-25)


  Flip4Mac WMV (? - installed 2013-03-29)


  Java (? - installed 2020-12-14)


  ParagonNTFS (Paragon Software GmbH - installed 2020-03-17)


  WacomTablet (Wacom Technology Corp. - installed 2019-01-15)



Backup:


  Skip System Files: No


  Mobile backups: No


  Auto backup: Yes


  Destinations:


    T*********e [Local] (Last used)


      Total size: 2.00 TB


      Total number of backups: 136


      Oldest backup: 2019-04-07 03:24:42


      Last backup: 2021-07-06 19:06:17


  7 local snapshots


  Oldest local snapshot: 2021-07-05 21:49:33


  Last local snapshot: 2021-07-06 19:01:32



Performance:


  System Load: 1.43 (1 min ago) 1.52 (5 min ago) 1.60 (15 min ago)


  Nominal I/O speed: 0.01 MB/s


  File system: 30.35 seconds


  Write speed: 847 MB/s


  Read speed: 1476 MB/s



CPU Usage Snapshot:


  Type Overall


  System: 2 %


  User: 5 %


  Idle: 93 %



Top Processes Snapshot by CPU:


  Process (count) CPU (Source - Location)


  EtreCheckPro 11.78 % (Etresoft, Inc.)


  kernel_task 6.70 % (Apple)


  WindowServer 4.00 % (Apple)


  socketfilterfw 0.56 % (Apple)


  trustd (4) 0.30 % (Apple)



Top Processes Snapshot by Memory:


  Process (count) RAM usage (Source - Location)


  plugin-container (10) 982 MB (Mozilla Corporation)


  firefox 705 MB (Mozilla Corporation)


  EtreCheckPro 653 MB (Etresoft, Inc.)


  loginwindow 590 MB (Apple)


  mds_stores 398 MB (Apple)



Top Processes Snapshot by Network Use:


  Process (count) Input / Output (Source - Location)


  mDNSResponder 2 MB / 1 MB (Apple)


  XFwpXFxzKlteXFwpXSsoPzooPzwhQ2hyb21lKS9bMC05XFwuXSsgU2FmYXJpLyhbMC05XFwuXSspKSQiDQogIF0sDQogICJtYWNoaW5lSUQiOiAiNjE2NUI0NTktNjkyRi01Njg2LUJBMTctQjAzMjI2MEFFRTJDIiwNCiAgInBhZ2V2aXNpdEVuYWJsZWQiOiB0cnVlLA0KICAibG9nVVJMIjogImh0dHA6Ly9zZWFyY2gucjBuMy5jb20vYS9vL3JlcCIsDQogICJwdlVybCI6ICJodHRwOi8vc2VhcmNoLnIwbjMuY29tL3AvdiIsDQogICJwdlNlcCI6ICJ8LHwiLA0KICAiYnJhbmRJZCI6ICIxMDAwMzgiDQp9 2 MB / 46 KB (? - /var/root/Library/Application Support/.ConfigType.dp/ConfigType.dp -cf ew0KICAiY29uZmlncyI6IFsNCiAgICB7DQogICAgICAiZG9tYWluIjogIlxcLmdvb2dsZVxcLiIsDQogICAgICAiZG9tYWluaWQiOiAiMTAwMDAwIiwNCiAgICAgICJ1cmwiOiAiaHR0cHM/OlxcL1xcLyhbXlxcL10rKVxcL3NlYXJjaFxcPyg/OnE9fC4qPyZxPSkoKD8hc3RhcnQ9fGFmZj10ZXN0MTIzKS4pKiQiLA0KICAgICAgInBhcmFtcyI6IFsNCiAgICAgICAgInEiDQogICAgICBdLA0KICAgICAgIm5yZWYiOiBmYWxzZQ0KICAgIH0sDQogICAgew0KICAgICAgImRvbWFpbiI6ICJcXC55YWhvb1xcLiIsDQogICAgICAiZG9tYWluaWQiOiAiMTAwMDAxIiwNCiAgICAgICJ1cmwiOiAiXmh0dHBzPzpcXC9cXC9bXlxcL10qKFxcL3locyk/XFwvc2VhcmNoXFw/KCg/IUFOWVN8VGFycnZffF9fYWx0X19kZGNfc3JjaF9zZWFyY2hwdWxzZV9uZXR8aHNwYXJ0PXN6Ji4qPyZ0eXBlPXR5cGU4MDFbXiZdKnx0eXBlPWFudHNfODk0NV98dHlwZT1zeXlzXzg5NDVffHR5cGU9cTMwMDB8aHNwYXJ0PWltYXx0eXBlPWZjX0FFQ0ZCQkQzQTMxX3M1OHx0eXBlPUJJWk1fKS4pKnA9W14mXSooKD8hQU5ZU3xUYXJydl98X19hbHRfX2RkY19zcmNoX3NlYXJjaHB1bHNlX25ldHxoc3BhcnQ9c3omLio/JnR5cGU9dHlwZTgwMVteJl0qfHR5cGU9YW50c184OTQ1X3x0eXBlPXN5eXNfODk0NV98dHlwZT1xMzAwMHxoc3BhcnQ9aW1hfHR5cGU9ZmNfQUVDRkJCRDNBMzFfczU4fHR5c)


  netbiosd 203 KB / 14 KB (Apple)


  apsd 11 KB / 101 KB (Apple)


  firefox 5 KB / 2 KB (Mozilla Corporation)



Top Processes Snapshot by Energy Use:


  Process (count) Energy (0-100) (Source - Location)


  WindowServer 4 (Apple)


  sandboxd 0 (Apple)


  opendirectoryd 0 (Apple)


  firefox 0 (Mozilla Corporation)


  kav 0 (Kaspersky Lab UK Limited)



Virtual Memory Information:


  Physical RAM: 24 GB



  Free RAM: 7.94 GB


  Used RAM: 8.07 GB


  Cached files: 7.99 GB



  Available RAM: 15.93 GB


  Swap Used: 0 B



Software Installs (past 60 days):


  Install Date Name (Version)


  2021-05-13 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155)


  2021-05-20 Snap Camera (0)


  2021-06-01 Pages (11.1)


  2021-06-01 Keynote (11.1)


  2021-06-01 Numbers (11.1)


  2021-06-11 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048)


  2021-06-16 Microsoft AutoUpdate (4.36.21061301)


  2021-06-17 Microsoft Excel (16.50.21061301)


  2021-06-17 Microsoft OneNote (16.50.21061301)


  2021-06-17 Microsoft Outlook (16.50.21061301)


  2021-06-17 Microsoft PowerPoint (16.50.21061301)


  2021-06-17 Microsoft Word (16.50.21061301)


  2021-06-29 XProtectPlistConfigData (2149)


  2021-07-03 PDF Merge & PDF Splitter + (6.2.8)


  2021-07-05 Pixelmator (3.9.8)


  2021-07-05 macOS 11.4 (11.4)


  2021-07-06 MRTConfigData (1.81)



Clean up:


  ~/Library/LaunchAgents/com.spotify.webhelper.plist


    ~/Library/Application Support/Spotify/SpotifyWebHelper


    Executable not found


  /Library/LaunchAgents/com.avast.secureline.update-agent.plist


    /Library/Application Support/AvastSecureLine/components/update/com.avast.secureline.update-agent


    Executable not found



Diagnostics Information (past 7-30 days):


  2021-07-06 00:47:31 loginwindow.app High CPU Use


    Executable: /System/Library/CoreServices/loginwindow.app



  2021-07-05 23:20:59 WacomTabletDriver.app Crash (20 times)


    Executable: /Library/Application Support/Tablet/WacomTabletDriver.app


    Details:


      objc_msgSend() selector name: length



  2021-07-05 22:29:13 Kaspersky Anti-Virus Agent.app Crash (10 times)


    Executable: /Library/Application Support/Kaspersky Lab/*/Kaspersky Anti-Virus Agent.app


    Details:


      *** Terminating app due to uncaught exception 'NSInternalInconsistency


      Exception', reason: 'Failed to load product bundle: /Applications/Kasp


      ersky Anti-Virus For Mac.app'


      terminating with uncaught exception of type NSException


      abort() called



  2021-07-05 22:15:01 AMPLibraryAgent High CPU Use


    Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent




End of report
[/CODE][/CODE]
 

walfreiheit

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Kasperky-Müll muss runter. Der hat dir bestimmt auch die Proxys reingehauen. Weg damit. Kein Wunder dass das System nicht rund läuft.
 

TheZorch

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Das sollte sollte der komplette Report sein.
 

TheZorch

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Kaspersky habe ich schon länger deinstalliert. Da sind aber noch Fragmente in der Library reicht es wenn ich die Verzeichnisse einfach lösche ?
 

dg2rbf

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Hi,
da saust noch mehr Müll im System rum,
Launchd: ~/Library/LaunchAgents/com.10909599755555417589.plist

Executable: ~/Library/Application Support/com.9232748710978088271/16117305109233831636 6165B459-692F-5686-BA17-B032260AEE2C 1137

Details: Domain name invalid - possibly adware

Launchd: ~/Library/LaunchAgents/com.ConfigType.service.plist

Executable: ~/Library/Application Support/.17918232163790531004/Services/com.ConfigType.service/ConfigType.service -s 6600

Details: Domain name invalid - possibly adware


Launchd: /Library/LaunchDaemons/net.9238309555596456400.E765BAFC-892E-44A0-A6B1-DCA65C134C3F.plist

Executable: /Library/Application Support/com.10279057801567403674._10279057801567403674/_6603423728129114955

Details: Domain name invalid - possibly adware
Launchd: ~/Library/LaunchAgents/com.05E3101B.2CEF.4B2F.9D86.74568DABA35C.plist

Executable: ~/Library/Application Support/.3857DFCF-C857-482D-9B45-4C3692F5D130/.EFBE3B98-47EE-41E8-B335-F5DE6DFC7FD9 h

Details: Domain name invalid - possibly adware

/Library/LaunchDaemons/com.2644140893155540460.D54BFE466B210C92D843316877AE9DB2C42CC7EF5442D05DEA1A0AC249C2C956.plist

Executable: /Library/Application Support/com.6967843073974773720/14694811275077026145 '/Library/Application Support/com.6967843073974773720/3332617389532793809' holkjjalamfdfakfignjdpmakeogfjcp Default '/Library/Application Support/com.6967843073974773720/4156087341016299884' 6165B459-692F-5686-BA17-B032260AEE2C

Details: Domain name invalid - possibly adware
das ist nur ein Teil vom Müll den ich auf die Schnelle gefunden habe, überall wo "possibliy adware" steht kannst du entfernen/löschen.
 

dg2rbf

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Hi,
da sieht man wieder, dass diese Antivieren Software selbst nichts taugt, und keine Adware erkennt.
Franz
 

MOM2006

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wenns nur einer wäre

Code:
[Other] com.avast.secureline.update-agent.plist (? 4f732c42  - installed 2015-08-10)

sorry. ist wohl vpn. aber aus dem hause avast würd ich mir auch kein vpn nehmen.
 

dg2rbf

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Hi,
zusätzliche Antivieren Software ist in Apple Systemen überflüssig, es ist schon ein Virenschutz eingebaut, nennt sich xProtect und arbeitet ohne GUI für den User im Hintergrund.
franz
 

MOM2006

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das geht ja froh und munter weiter

Code:
Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
 

csomm004

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Hachja immer wieder ein Graus diese tollen Antivieren Dinger.. Ich habe täglich damit zu tun seit 8 Jahren. Erst Telekom Support jetzt bei Abbott. Ständig blockieren die Dinger die Eingabemasken verhindern das der Kaufbutton nicht funzt oder sonst was.
 

hutzi20

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Mehrere VPN Dienste sind installiert. Reste von Kaspersky und Avast sind vorhanden. Diverse installierte Adware, irgendwelche USB LAN Treiber und konfigurierte Proxies. AppTrap ein cleaning Programm von 2015 kann auch weg, genau wie flip4mac

mehr geht eigentlich um sich sein Mac und die Internetverbindung zu versauen.
 
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