Apple Mail Suche funktioniert nicht mehr

O

Oliver Mast

Mitglied
Thread Starter
Dabei seit
10.03.2009
Beiträge
9
Reaktionspunkte
2
Ich habe ein massives Problem: Seite einigen Wochen funktioniert das Suchfeld in Apple Mail auf einem der MB mit M1 nicht mehr, es reagiert nicht auf die Eingabe. Spotlight verhällt sich ähnlich seltsam.

Folgendes wurde bereits unternommen:
- envelope-Dateien gelöscht
- Spotlight-Datenbank mehrmals gelöscht
- System neu installiert (kein clean) und Daten migriert
- Apple Support kontaktiert.

Mit dem Support haben wir einen neuen Benutzter angelegt, bei dem die Suche in Mail und in Spotlight wieder funktioniert.

Leider sind auf dem Rechner ein paar tausend Mails sowie zahlreiche Apps und Daten. Ich habe irgendwie kein gutes Gefühl die Daten des alten Useres in den neuen User per Migrationsassistent zu übertragen, da ich davon ausgehe das die Mailsuche, die für mich sehr wichtig ist, wieder nicht funktioniert. Der frei SSD-Platz würde auch für zwei User nicht reichen.

Nun die Frage: Hat jemand ein Idee was man löschen muss damit in der alten Installation die Suche wieder funktioniert?
Oder gibt es ein gescheite andere Lösung wie man ein neues System auf bauen kann mit den alten Daten?

Bin für jeden Tipp dankbar, so ein Problem, das selbst Apple nicht lösen könnte hatte ich in den letzten 30 Jahren zum Glück noch nie :)
 
EtreCheck ist ein guter Hinweis, danke. Leider unauffällig.

PS. Ich habe vielleicht etwas untertrieben es sind fast 200.000 Mails und viele noch aus Zeiten wo POP Standard war. An der Menge oder den Accounts liegts aber nicht, der Mac Studio kommt mit der selben Menge problemlos klar.
 
Auch 200k Mails wären bei IMAP und entsprechend Speicher beim Provider kein Problem. 😏

Der Fehler liegt ja augenscheinlich in deinem Benutzer, könnte der Report hier vielleicht doch was zeigen? Viele Augen und so. 😏
 
  • Gefällt mir
Reaktionen: dg2rbf und win2mac
Der Fehler liegt ja meistens am Benutzer :)
Gerne stelle ich den Report zur Verfügung. Danke für Deine Unterstützung!
 
Zuletzt bearbeitet:
Besser hier direkt veröffentlichen - notfalls aufteilen. ;)
 
  • Gefällt mir
Reaktionen: dg2rbf
EtreCheckPro version: 6.7.3 (67033)

Report generated: 2022-12-23 19:34:58

Download EtreCheckPro from https://etrecheck.com

Runtime: 1:57


Performance: Excellent

Problem:
No problem - just checking


Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.

System modifications - There are a large number of system modifications running in the background.

x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.

Kernel extensions present - This computer has kernel extensions that may not work in the future.


Hardware Information:
MacBook Pro (16-inch, 2021)
Status: Supported
Under warranty: No
Warranty expiration: 2022-11-12
MacBook Pro Model: MacBookPro18,1
Apple M1 Pro (m1) CPU: 10-core
16 GB RAM - Not upgradeable
Battery: Health = Normal - Cycle count = 239

Video Information:
Apple M1 Pro
Color LCD 3456 x 2234

Drives:
disk0 - APPLE SSD AP0512R 500.28 GB (Solid State - TRIM: Yes)
Internal Apple Fabric NVM Express
disk0s1 [APFS Container] 524 MB
disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
disk1s2 - xART (APFS) (6 MB used)
disk1s3 - Hardware (APFS) (4 MB used)
disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
disk0s2 [APFS Container] 494.38 GB
disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes)
disk3s1 (APFS) [APFS Container] (8.83 GB used)
disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used)
disk3s2 - Preboot (APFS) [APFS Preboot] (4.66 GB used)
disk3s3 - Recovery (APFS) [Recovery] (759 MB used)
disk3s4 - Update (APFS) (20 MB used)
disk3s5 - Data (APFS) [APFS Virtual drive] (322.67 GB used)
disk3s6 - VM (APFS) [APFS VM] (1.07 GB used)
disk0s3 [APFS Container] 5.37 GB
disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
disk2s1 - Recovery (APFS) [Recovery] (1.68 GB used)
disk2s2 - Update (APFS) (311 KB used)
disk4 - SanDisk Extreme SSD 500.11 GB (Solid State - TRIM: No)
External USB super_speed_limited USB
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 [APFS Container] 499.76 GB
disk5 [APFS Virtual drive] 499.76 GB (Shared by 1 volumes)
disk5s2 - 5*******D (APFS) (243.10 GB used)

Mounted Volumes:
disk1s1 - iSCPreboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/iSCPreboot
Used: 6 MB
Shared values
Size: 524 MB
Free: 503 MB
disk1s2 - xART
Filesystem: APFS
Mount point: /System/Volumes/xarts
Used: 6 MB
Shared values
Size: 524 MB
Free: 503 MB
disk1s3 - Hardware
Filesystem: APFS
Mount point: /System/Volumes/Hardware
Used: 4 MB
Shared values
Size: 524 MB
Free: 503 MB
disk3s1s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 8.83 GB
Shared values
Size: 494.38 GB
Free: 156.22 GB
Available: 232.10 GB
disk3s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Used: 4.66 GB
Shared values
Size: 494.38 GB
Free: 156.22 GB
disk3s3 - Recovery [Recovery]
Filesystem: APFS
Mount point: /Volumes/Recovery
Used: 759 MB
Shared values
Size: 494.38 GB
Free: 156.22 GB
disk3s4 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Used: 20 MB
Shared values
Size: 494.38 GB
Free: 156.22 GB
disk3s5 - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Encrypted
Used: 322.67 GB
Shared values
Size: 494.38 GB
Free: 156.22 GB
Available: 232.10 GB
disk3s6 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Used: 1.07 GB
Shared values
Size: 494.38 GB
Free: 156.22 GB
disk5s2 - 5*******D
Filesystem: APFS
Mount point: /Volumes/5*********1
Used: 243.10 GB
Shared values
Size: 499.76 GB
Free: 256.50 GB

Network:
Interface en0: Wi-Fi 2
802.11 a/b/g/n/ac/ax
Interface en7: iPhone

System Software:
macOS Ventura 13.0.1 (22A400)
Time since boot: About a day

Notifications:

EtreCheckPro.app

3 notifications

Safari.app

234 notifications

Seafile Client.app

2 notifications

OmniFocus.app

3 notifications (one scheduled)

pon.app

2 notifications


Security:
Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled


Antivirus software: Apple


Unsigned Files:
Apps: 9

Old Applications:
35 x86-only apps

Kernel Extensions:
/Library/Extensions
[Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
[Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (Joshua Wise, 9.2 - SDK 10.11)
[Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.20 - SDK 10.8)
[Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 10.85.10 - SDK 10.8)

System Launch Daemons:
[Not Loaded] 43 Apple tasks

[Loaded] 176 Apple tasks

[Running] 164 Apple tasks

[Other] 2 Apple tasks


System Launch Agents:
[Not Loaded] 22 Apple tasks

[Loaded] 172 Apple tasks

[Running] 196 Apple tasks


Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11)

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11)

[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-09-30)

[Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-11)

[Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23)

[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-02-14)

[Loaded] com.drbuho.BuhoCleaner.PrivilegedHelperTool.plist (Fenrir Chengdu Inc. - installed 2022-11-11)

[Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2022-05-02)

[Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27)

[Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-14)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-14)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26)

[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-09)

[Loaded] com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper.7.plist (The Omni Group - installed 2018-06-26)

[Loaded] sysctl.plist (Apple - installed 2022-10-28)

[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-04-29)


Launch Agents:
[Loaded] com.absoft.NeatVideo5-FC-SR.UIProxy.plist (ILYA BABIYCHUK - installed 2022-03-10)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2019-09-09)

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08)

[Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-09-30)

[Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-11)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-11)

[Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-12-13)

[Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)

[Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)

[Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-12)

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-14)
 
User Launch Agents:
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-11)

[Other] com.dropbox.DropboxMacUpdate.agent.plist (Not signed - installed )


User Login Items:
[Running] Adobe Acrobat (Adobe Inc. - installed 2022-11-18)
Application
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app
[Running] BuhoCleanerMenu (Fenrir Chengdu Inc. - installed 2022-10-26)
Modern Login Item
/Applications/BuhoCleaner.app/Contents/Library/LoginItems/BuhoCleanerMenu.app
[Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-02-02)
Modern Login Item
/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app
[Not Loaded] Countdown Login Helper (App Store - installed 2020-10-02)
Modern Login Item
/Applications/Countdown Timer Plus.app/Contents/Library/LoginItems/Countdown Login Helper.app
[Not Loaded] Garmin Express Service (Garmin International - installed 2022-10-29)
Modern Login Item
/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app
[Loaded] LanguageTool Launcher (LanguageTooler GmbH - installed 2022-12-22)
Modern Login Item
/Applications/LanguageTool for Desktop.app/Contents/Library/LoginItems/LauncherApplication.app
[Running] LauncherApplication (App Store - installed 2022-11-29)
Modern Login Item
/Applications/LanguageTool.app/Contents/Library/LoginItems/LauncherApplication.app
[Running] Seafile Client (Seafile Inc. - installed 2019-09-25)
Application
/Applications/Seafile Client.app
[Not Loaded] StartUpHelper (Spotify - installed 2022-12-09)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Not Loaded] WhatsApp Login Helper (App Store - installed 2022-12-20)
Modern Login Item
/Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
[Running] nextcloud (Nextcloud GmbH - installed 2022-12-09)
Application
/Applications/nextcloud.app

Audio Plug-ins:
MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13)

Backup:
Skip System Files: No
Destinations:
5*******D [Local] (Last used)
Total size: 499.60 GB
Total number of backups: 1
Oldest backup: 2022-12-23 14:35:32
Last backup: 2022-12-23 14:35:32
W****************p [Network]
Total size: 5.65 TB
Total number of backups: 60
Oldest backup: 2022-03-22 17:40:45
Last backup: 2022-12-23 13:07:15
3 local snapshots
Oldest local snapshot: 2022-12-23 12:25:26
Last local snapshot: 2022-12-23 13:34:40

3rd party backup: Carbon Copy Cloner

Performance:
System Load: 2.11 (1 min ago) 2.00 (5 min ago) 2.14 (15 min ago)
Nominal I/O usage: 0.04 MB/s
File system: 8.78 seconds
Write speed: 4919 MB/s
Read speed: 5092 MB/s

CPU Usage Snapshot:
Type Overall

System: 4 %

User: 4 %

Idle: 93 %


Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)

WindowServer 22.06 % (Apple)

EtreCheckPro 19.08 % (Etresoft, Inc.)

corespotlightd 11.78 % (Apple)

kernel_task 11.04 % (Apple)

com.apple.WebKit.WebContent (17) 5.54 % (Apple)


Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)

com.apple.WebKit.WebContent (17) 1.35 GB (Apple)

EtreCheckPro 1.09 GB (Etresoft, Inc.)

Adobe Photoshop 2023 818 MB (Adobe Inc.)

WhatsApp Helper (Renderer) (2) 483 MB (App Store)

com.apple.appkit.xpc.openAndSavePanelService (5) 402 MB (Apple)


Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)

mDNSResponder 105 MB / 14 MB (Apple)

Mail 479 KB / 47 KB (Apple)

apsd 249 KB / 154 KB (Apple)

netbiosd 341 KB / 51 KB (Apple)

com.apple.WebKit.Networking 203 KB / 73 KB (Apple)


Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)

WindowServer 11 (Apple)

corespotlightd 6 (Apple)

com.apple.WebKit.WebContent (17) 2 (Apple)

Safari 2 (Apple)

launchd 1 (Apple)


Virtual Memory Information:
Physical RAM: 16 GB


Free RAM: 387 MB

Used RAM: 11.38 GB

Cached files: 4.24 GB


Available RAM: 4.62 GB

Swap Used: 256 KB


Software Installs (past 60 days):
Install Date Name (Version)

2022-10-25 macOS Ventura (13.0)

2022-10-25 Compressor (4.6.3)

2022-10-25 macOS 13.0 (13.0)

2022-10-26 iMovie (10.3.5)

2022-10-26 Final Cut Pro (10.6.5)

2022-10-28 Pro Video-Formate (2.2.4)

2022-10-29 Garmin Express

2022-11-02 GarageBand (10.4.7)

2022-11-03 GPX Editor (3.12.07)

2022-11-06 QR Factory (3.2.3)

2022-11-08 Motion (5.6.3)

2022-11-09 Cloud Outliner (2.7)

2022-11-09 Ergänzender Inhalt für Motion (1.0)

2022-11-10 QuickPlan (10.5)

2022-11-11 XProtectPlistConfigData (2165)

2022-11-18 Adobe Acrobat (22.003.20281) (22.003.20281)

2022-11-28 RosettaUpdateAuto (1.0.0.0.1.1666952747)

2022-11-28 macOS 13.0.1 (13.0.1)

2022-11-29 LanguageTool (6.0.1)

2022-12-01 Numbers (12.1)

2022-12-01 Pages (12.1)

2022-12-01 Keynote (12.1)

2022-12-03 MRTConfigData (1.93)

2022-12-09 Microsoft Teams (1.00.531156)

2022-12-09 Nextcloud Client (3.6.4.12826)

2022-12-09 XProtectPayloads (86)

2022-12-14 Microsoft AutoUpdate

2022-12-14 Microsoft PowerPoint

2022-12-14 Microsoft Excel

2022-12-14 Microsoft Word

2022-12-14 BBEdit (14.6.2)

2022-12-16 SiteSucker (5.1)

2022-12-20 WhatsApp (2.2246.10)

2022-12-23 LanScan (6.9.0)


Clean up:
~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist
~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate
Executable not found
/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility
Executable not found

Diagnostics Information (past 7-30 days):
2022-12-23 13:34:40 backupd - High CPU Use
Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
2022-12-23 13:24:47 corespotlightd - High CPU Use (4 times)
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd
2022-12-22 20:36:02 com.apple.WebKit.WebContent - High CPU Use (2 times)
Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t

End of report
 
Hast du die Cleaner Software auch unter dem neuen Benutzer-Account schon mal benutzt?

Mittlerweile ist 13.1 aktuell.
 
Nein, aber auf dem Mac Studio der problemlos läuft.
Eigentlich habe ich jahrelang keine Cleaner Software eingesetzt, Buho Cleaner hatte ich nur geladen um die Spotlight DB zu löschen. D. h. das Problem bestand da schon.

13.1. installiere ich mal, danke
 
Nach dem Update auf 13.1 gehts wieder! :p
Vielen Dank für den Hinweis, endlich muss ich nicht mehr stundenlang scrollen um eine Mail zu finden
 
  • Gefällt mir
Reaktionen: ekki161 und dg2rbf
Zurück
Oben Unten