ABSTURZ NACH AUFWACHEN AUS DEM RUHHEZUSTAND

[IngoDubinski]

Hallo,

ich hoffe, mir kann hier jemand helfen und das Thema ist richtig kategorisiert.

Seit ca. 2 Monaten Stürzt mein Macbook in 7 von 10 Fällen nach dem aufwachen aus dem Ruhemodus ab und ich kann mir einfach nicht erklären warum. Aus der System Log Datei des Mac´s kann ich mir nicht viel nehmen, vielleicht kann sich das hier jemand mal anschauen und mir einen Tipp zur Lösung geben?

Für eure Hilfe bin ich unheimlich dankbar.

 

[noodyn]

WARUM ALLES IN GROßBUCHSTABEN? DAS HILFT DOCH NICHT WEITER.
Was ist es denn für ein Mac? Welches Betriebssystem? Poste doch mal das Log kurz nach besagtem Absturz. Lass mal Etrecheck laufen und poste das Ergebnis.

 

[medeman]

CAPS LOCK NACH AUFWACHEN AUS DEM RUHEZUSTAND?

Das Problem kenne ich in ähnlicher Form, ganz selten reagiert mein Mac nach dem aufwachen nicht mehr auf Eingaben.

 

[Aladin033]

poste mal deine Daten und lade mal Etreck runter und poste hier das Ergebnis, vielleicht findet sich was

 

[IngoDubinski]

Danke schon mal für Euer Feedback.

Wenn ich Dateien mit dem Etrecheck Ergebnis oder der Log Datei hochladen mag, kommt unerlaubtes Dateiformat. Welches ist denn hier erlaubt? Sorry für die blöde Frage

@noodyn - Sorry, mein Fehler, Feststelltaste noch aktiviert gewesen.

 

[Aladin033]

du musst in dem Fenster wo du deinen Beitrag verfasst auf einfügen gehen.

 

[Apfeleis]

Das Ergebnis nicht als Datei anfügen, sondern den Inhalt als Text rauskopieren und hier mit Code-Tags reinkopieren.

 

[IngoDubinski]

ahh okay, ist mein erster Forum Versuch, bitte habt Nachsicht.

Dann hier das Ergebnis von Etrecheck:

Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 299
iCloud Quota: 13.83 GB available

Video Information: ⓘ
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD 2560 x 1600

Disk Information: ⓘ
APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 250.14 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
USB30Bus
Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.79 GB (43.55 GB free)
Physical disk: disk0s2 250.14 GB Online

System Software: ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: about one hour

Gatekeeper: ⓘ
Mac App Store and identified developers

Kernel Extensions: ⓘ
/Library/Extensions
[loaded] com.paragon-software.filesystems.ntfs (14.3.318 - SDK 10.5) [Lookup]

/System/Library/Extensions
[not loaded] com.joshuawise.kexts.HoRNDIS (8 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 182 Apple tasks
[running] 97 Apple tasks

System Launch Daemons: ⓘ
[not loaded] 38 Apple tasks
[loaded] 171 Apple tasks
[running] 111 Apple tasks

Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 3e9659ee be93c7fb - installed 2017-05-23) [Lookup]
[running] com.paragon-software.NTFS.fsnotify.agent.plist (Paragon Software GmbH - installed 2017-01-24) [Lookup]
[loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2017-01-24) [Lookup]
[loaded] com.paragon-software.ntfs.automount.plist (? 23af1e7e e9c701ec - installed 2016-11-29) [Lookup]
[loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2017-01-24) [Lookup]
[running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e ba7b8cf1 - installed 2014-01-28) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2016-12-29) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-12-29) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]

Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-26) [Lookup]
[running] com.cleverfiles.cfbackd.plist (? 65468217 9467e807 - installed 2014-12-07) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-19) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-31) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]
[running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 f09f827c - installed 2016-11-29) [Lookup]
[running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2016-12-01) [Lookup]
[loaded] com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-07-15)
[running] com.privat.vpn.helper.plist (Privat Kommunikation Sverige AB - installed 2017-09-30) [Lookup]
[loaded] com.spyoff.helper.vpnd.plist (Sareta S.r.l. - installed 2017-11-20) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2016-12-29) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]

User Launch Agents: ⓘ
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-20) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? 3e1ee7c9 7ed0c99 - installed 2017-11-10) [Lookup]

User Login Items: ⓘ
iTunesHelper Programm (Apple, Inc. - installed 2017-11-03)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WunderlistHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-09-23)
(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)

Internet Plug-ins: ⓘ
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-15) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-09)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-16) [Lookup]
AdobePDFViewer: 18.009.20044 (installed 2017-11-16) [Lookup]
Flash Player: 27.0.0.187 (installed 2017-11-15) [Lookup]
npTemWebRTCPlugin: TemWebRTCPlugin_x86_64 0.8.874 (installed 2016-06-27) [Lookup]
PepperFlashPlayer: 27.0.0.187 (installed 2017-11-15) [Lookup]
SharePointBrowserPlugin: 14.0.0 (installed 2015-01-21) [Lookup]
Silverlight: 5.1.50901.0 (installed 2016-10-15) [Lookup]
JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-23) Check version

User internet Plug-ins: ⓘ
Picasa: 1.0 (installed 2015-05-29) [Lookup]

Safari Extensions: ⓘ
[not loaded] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2015-01-21)

3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
FUSE (installed 2017-03-16) [Lookup]
Java (installed 2017-05-23) [Lookup]
NTFS-3G (installed 2010-10-11) [Lookup]
Paragon NTFS for Mac® (installed 2017-01-24) [Lookup]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.79 GB Disk used: 206.24 GB
Destinations:
BackUp Volume [Network]
Total size: 2.00 TB
Total number of backups: 55
Oldest backup: 03.07.16, 03:09
Last backup: 26.02.17, 11:04
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 249.79 GB X 3)

Top Processes by CPU: ⓘ
9% WindowServer
7% mdworker
6% mdworker
4% kernel_task
2% Safari

Top Processes by Memory: ⓘ
825 MB kernel_task
291 MB Safari
268 MB AdobeReader
262 MB Console
235 MB Mail

Top Processes by Network Use: ⓘ
Input Output Process name
1 MB 446 KB Mail
482 KB 137 KB mDNSResponder
116 KB 86 KB Skype
22 KB 40 KB apsd
34 KB 6 KB com.apple.WebKit.Networking

Top Processes by Energy Use: ⓘ
17.38 WindowServer
2.80 RdrCEF
1.30 com.apple.WebKit.WebContent
0.44 hidd

Virtual Memory Information: ⓘ
2.77 GB Available RAM
176 MB Free RAM
5.23 GB Used RAM
2.60 GB Cached files
0 B Swap Used

Software installs (last 30 days): ⓘ
Outbank: 1.12.0 (installed 2017-10-24)
Adobe Flash Player: (installed 2017-10-25)
Adobe Pepper Flash Player: (installed 2017-10-25)
WhatsApp: 0.2.6430 (installed 2017-11-01)
finanzblick: 1.5.0 (installed 2017-11-12)
Adobe Flash Player: (installed 2017-11-15)
Adobe Pepper Flash Player: (installed 2017-11-15)
Adobe Acrobat Reader DC (18.009.20044): (installed 2017-11-16)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
2017-11-20 19:29:58 Last shutdown cause: -1 - Unknown
2017-11-20 18:38:34 Microsoft Excel.app High CPU use [Open] [Details]
2017-11-19 20:54:22 FileZilla.app High CPU use [Open] [Details]
2017-11-19 18:30:06 lsd Crash [Open]
Cause: abort() called
2017-11-18 16:00:20 mdworker32 Crash [Open]
Cause: import fstype:hfs fsflag:480D000 flags:240000007E diag:0 isXCode:0 uti:com.microsoft.excel.sheet.binary.macroenabled plugin:/Library/Spotlight/Microsoft Office.mdimporter - find suspect file using: sudo mdutil -t 30487988[/HTML]

 

[Aladin033]

kann jetzt nichts entdecken was komisch ist.
aber brauchst du den Flash Player wirklich?
habe den seit Ewigkeiten nicht mehr bzw nie auf dem Mac gehabt.
vielleicht hat der einen weg..

Auch ist die frage, braucht man unbedingt Java?
bin ich persönlich kein freund von..

 

[IngoDubinski]

Glaube der kann tatsächlich weg, meinst du aber echt, dass es an dem liegen kann? Installiere den mal eben und lade dann mal noch die Log Datei hier hoch

 

[IngoDubinski]

Hier noch die Log Datei:

Nov 20 19:08:18 192 syslogd[53]: ASL Sender Statistics
Nov 20 19:09:08 192 com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Nov 20 19:09:36 --- last message repeated 2 times ---
Nov 20 19:09:36 192 com.apple.xpc.launchd[1] (com.apple.quicklook[546]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Nov 20 19:09:44 192 DocumentPopoverViewService[540]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked
Nov 20 19:10:14 192 com.apple.xpc.launchd[1] (com.apple.appkit.xpc.openAndSavePanelService[531]): Service did not exit 5 seconds after SIGTERM. Sending SIGKILL.
Nov 20 19:12:27 192 com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Nov 20 19:12:49 --- last message repeated 2 times ---
Nov 20 19:12:49 192 com.apple.xpc.launchd[1] (com.apple.WebKit.Plugin.32): Unknown key for Boolean: _HighBitsASLR
Nov 20 19:12:49 192 com.apple.xpc.launchd[1] (com.apple.WebKit.WebContent): Unknown key for Boolean: _HighBitsASLR
Nov 20 19:12:49 192 com.apple.xpc.launchd[1] (com.apple.WebKit.Plugin.64): Unknown key for Boolean: _HighBitsASLR
Nov 20 19:12:49 192 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.WebContent.562): Path not allowed in target domain: type = pid, path = /System/Library/StagedFrameworks/Safari/SafariShared.framework/Versions/A/XPCServices/com.apple.Safari.ImageDecoder.xpc/Contents/MacOS/com.apple.Safari.ImageDecoder error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc
Nov 20 19:12:49 192 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.WebContent.562): Path not allowed in target domain: type = pid, path = /System/Library/StagedFrameworks/Safari/SafariShared.framework/Versions/A/XPCServices/com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc
Nov 20 19:12:49 192 com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Nov 20 19:17:46 192 com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): Unknown key for integer: _DirtyJetsamMemoryLimit
Nov 20 19:17:47 --- last message repeated 1 time ---
Nov 20 19:17:47 192 com.apple.xpc.launchd[1] (com.apple.quicklook[577]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Nov 20 19:17:47 192 Safari[453]: assertion failed: 16G29: libxpc.dylib + 74307 [BF896DF0-D8E9-31A8-A4B3-01120BFEEE52]: 0x89
Nov 20 19:17:52 192 Safari[453]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked

 

[oneOeight]

die log datei hilft nicht, da steht nichts drin.
panic logs hast du keine?
wie äußert sich denn der crash?

du hast jede menge veraltete software, vielleicht mal ausmisten oder sauber neu starten …