EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-06-19 13:15:35
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:06
Performance: Excellent
Problem: Apps are crashing
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Apps crashing - There have been numerous app crashes.
Apps hanging - There have been numerous app hangs.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, 2017)
iMac Model: iMac18,3
3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
BANK 0/DIMM1 - Empty
BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
BANK 1/DIMM1 - Empty
Video Information:
Radeon Pro 570 - VRAM: 4 GB
iMac (built-in) 5120 x 2880
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Fusion Drive] 1000.00 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 330.29 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 547 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 2 MB used)
disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used)
disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
disk2s6 - Update (APFS) (Shared - 4 MB used)
disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x2 NVM Express
disk1s1 - EFI [EFI] 315 MB
disk1s2 [APFS Fusion Drive] 27.69 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 330.29 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 547 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 2 MB used)
disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used)
disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
disk2s6 - Update (APFS) (Shared - 4 MB used)
disk3 - SanDisk Cruzer Glide 3.0 63.04 GB
External USB 5 Gbit/s USB
disk3s1 - R******d (Journaled HFS+) 63.04 GB (157 MB used)
Mounted Volumes:
disk2s1 - M******************n [APFS Virtual drive]
1.03 TB (Shared - 330.29 GB used, 678.08 GB available, 676.39 GB free)
APFS
Mount point: /System/Volumes/Data
disk2s2 - Preboot [APFS Preboot]
1.03 TB (Shared - 547 MB used, 676.39 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk2s4 - VM [APFS VM]
1.03 TB (Shared - 2 MB used, 676.39 GB free)
APFS
Mount point: /System/Volumes/VM
disk2s5s1 - Macintosh HD [APFS Snapshot]
1.03 TB (Shared - 15.31 GB used, 678.08 GB available, 676.39 GB free)
APFS
Mount point: /
Read-only: Yes
disk2s6 - Update
1.03 TB (Shared - 4 MB used, 676.39 GB free)
APFS
Mount point: /System/Volumes/Update
disk3s1 - R******d
63.04 GB (157 MB used, 62.89 GB free)
Journaled HFS+
Mount point: /Volumes/R******d
Owners enabled: No
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Big Sur 11.4 (20F71)
Time since boot: Less than an hour
Notifications:
DriveDx.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
Details: Exact match found in the legitimate list - probably OK
Apps: 2
Kernel Extensions:
/Applications/BlueStacks.app
[Not Loaded] VBoxDrv.kext - com.bluestacks.kext.Hypervisor (5.2.20)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 194 Apple tasks
[Running] 124 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 192 Apple tasks
[Running] 133 Apple tasks
[Other] One Apple task
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-04-19)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
Launch Daemons:
[Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2019-10-23)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-05)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05)
[Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2018-01-17)
[Loaded] tw.com.sparkring.killVDCAssistant.plist (Sparkring Computer Company - installed 2019-03-04)
User Login Items:
[Not Loaded] CIJSUAgent (Canon Inc. - installed 2018-01-17)
Modern Login Item
/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app
[Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2021-06-19)
Modern Login Item
~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
Internet Plug-ins:
AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-12)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-12)
Backup:
Auto backup: Yes
Destinations:
B****************************) [Local] (Last used)
Total size: 639.75 GB
Total number of backups: 64
Oldest backup: 2020-12-12 16:12:55
Last backup: 2021-06-09 12:04:01
One local snapshot
Oldest local snapshot: 2021-06-09 12:02:37
Last local snapshot: 2021-06-09 12:02:37
Performance:
System Load: 1.78 (1 min ago) 1.57 (5 min ago) 1.51 (15 min ago)
Nominal I/O speed: 20.73 MB/s
File system: 22.33 seconds
Write speed: 716 MB/s
Read speed: 1487 MB/s
CPU Usage Snapshot:
Type Overall
System: 12 %
User: 7 %
Idle: 81 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
softwareupdated 31.64 % (Apple)
kernel_task 25.30 % (Apple)
EtreCheckPro 11.18 % (Etresoft, Inc.)
WindowServer 3.50 % (Apple)
mds 2.42 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (8) 1.23 GB (Apple)
EtreCheckPro 621 MB (Etresoft, Inc.)
MTLCompilerService (32) 370 MB (Apple)
App Store 190 MB (Apple)
Safari 120 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
softwareupdated 7 MB / 376 B (Apple)
mDNSResponder 331 KB / 13 KB (Apple)
trustd 34 KB / 3 KB (Apple)
netbiosd 9 KB / 1 KB (Apple)
com.apple.WebKit.Networking 6 KB / 2 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 3 (Apple)
com.apple.WebKit.WebContent (8) 0 (Apple)
dasd 0 (Apple)
AirPlayXPCHelper 0 (Apple)
contextstored 0 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 41 MB
Used RAM: 4.93 GB
Cached files: 3.03 GB
Available RAM: 3.07 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2021-04-21 Adobe Acrobat Reader DC (Continuous) (21.001.20140)
2021-04-21 Magnet (2.6.0)
2021-04-23 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149)
2021-04-25 Google Earth (1.3.14.131)
2021-04-28 macOS 11.3 (11.3)
2021-05-01 The Unarchiver (4.3.3)
2021-05-05 macOS 11.3.1 (11.3.1)
2021-05-14 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155)
2021-05-26 macOS 11.4 (11.4)
2021-05-29 MRTConfigData (1.79)
2021-06-04 Keynote (11.1)
2021-06-04 Numbers (11.1)
2021-06-04 Pages (11.1)
2021-06-08 StarMoney (3.11.1)
2021-06-12 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048)
2021-06-12 XProtectPlistConfigData (2148)
Diagnostics Information (past 7-30 days):
2021-06-19 12:26:12 Numbers.app Hang (2 times)
Executable: /Applications/Numbers.app
2021-06-19 12:25:21 Music.app Hang (3 times)
Executable: /System/Applications/Music.app
2021-06-19 12:24:07 System Preferences.app Hang (4 times)
Executable: /System/Applications/System Preferences.app
2021-06-19 12:23:02 Mail.app Hang (6 times)
Executable: /System/Applications/Mail.app
2021-06-19 12:21:48 Contacts.app Hang (10 times)
Executable: /System/Applications/Contacts.app
2021-06-19 09:27:52 Photos.app Hang (2 times)
Executable: /System/Applications/Photos.app
2021-06-19 09:15:43 Calendar.app Hang
Executable: /System/Applications/Calendar.app
2021-06-19 09:05:58 App Store.app Hang (5 times)
Executable: /System/Applications/App Store.app
2021-06-19 08:50:35 Maps.app Hang (2 times)
Executable: /System/Applications/Maps.app
2021-06-19 08:47:32 analyticsd Crash (7 times)
Executable: /System/Library/PrivateFrameworks/CoreAnalytics.framework/Support/analyticsd
Details:
dyld3 mode
terminating with uncaught exception of type boost::filesystem::filesys
tem_error: boost::filesystem::remove: Illegal byte sequence: "/var/db/
analyticsd/reservoirs/Daily/fd/12337e-5af0-491c-ad59-6f9ab44fa518"
abort() called
2021-06-18 13:58:40 Keynote.app Hang
Executable: /Applications/Keynote.app
2021-06-18 13:58:20 Messages.app Hang (2 times)
Executable: /System/Applications/Messages.app
2021-06-17 08:50:30 StarMoney.app Hang
Executable: /Applications/StarMoney.app
2021-06-15 03:27:07 cloudd Crash (2 times)
Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
Details:
dyld3 mode
2021-06-14 13:55:54 symptomsd-diag Crash
Executable: /usr/libexec/symptomsd-diag
Details:
dyld3 mode
2021-06-14 13:51:19 dprivacyd Crash
Executable: /usr/libexec/dprivacyd
Details:
dyld3 mode
2021-06-14 13:48:10 TrustedPeersHelper Crash
Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Contents/MacOS/TrustedPeersHelper
Details:
dyld3 mode
2021-06-14 13:47:58 rtcreportingd Crash
Executable: /usr/libexec/rtcreportingd
Details:
dyld3 mode
2021-06-14 13:46:08 trustd Crash (4 times)
Executable: /usr/libexec/trustd
Details:
dyld3 mode
2021-06-14 13:45:44 secd Crash
Executable: /usr/libexec/secd
Details:
dyld3 mode
2021-06-14 13:44:49 syspolicyd Crash
Executable: /usr/libexec/syspolicyd
Details:
dyld3 mode
2021-06-14 13:44:24 Kernel Panic
Details:
panic(cpu 2 caller 0xffffff8009c9f846): [APFS_4K_OBJS]: element modifi
ed after free (off:40, val:0x0000000000000200, sz:4096, ptr:0xffffff86
9e06d000, prot:zero)
2021-06-12 18:01:01 coreduetd Crash
Executable: /usr/libexec/coreduetd
Details:
dyld3 mode
End of report