Macbook hängt nach Ruhezustand

Q

qubix

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30.07.2014
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Hallo MacUser-Community,

ich habe mit meinem Macbook genau das gleiche Problem wie Claus77 mit seinem Mac in diesem Thread:
https://www.macuser.de/forum/thema/704671-Mac-reagiert-nach-Ruhezustand-nicht-mehr!

Hatte zunächst zudem auch andere Probleme beim Neustart/Booten, was ich in folgendem Thread besprochen und soweit beheben konnte:
https://www.macuser.de/forum/thema/706897-Boot-Problem-mit-Macbook

System
• Macobook Pro 13" Mid 2012 / Model Identifier MacBookPro9,2 ||
• OS X 10.8.5
• Samsung EVO 840 SSD für OS X
• Samsung HD für Benutzerdaten
• Neuer RAM 8 GB (Hersteller weiß ich nicht, ist aber vom IT-Fachhändler auf mein Macbook-Modell abgestimmt bestellt worden) – Das Problem bestand auch schon vor dem neuen RAM.
• Hibernatemode 3

Das Problem
Nach dem Aufklappen des Macbooks aus dem Ruhezustand verhält sich mein Macbook auf drei Arten:
1. Wenn das Macbook nicht zu lange zugeklappt ist – alles wie es soll: Benutzerbildschirm mit Passworteingabe. Alles funktioniert.
2. Nach so schätzungsweise 1-2 Stunden zugeklappt:
a) Benutzerbildschirm sichtbar, kein Mauszeiger, alles eingefroren. Keine Interaktion Möglich, "harter" Neustart notwendig.
b)Schwarzer Bildschirm, keinerlei Interaktion möglich, harter Neustart erforderlich.


Ich habe rausgefunden, dass OS X, um Akku zu sparen, nach dem eingestellten standbydelay die entsprechenden Daten vom RAM auf die Festplatte legt, was zu verzögerungen beim Aufwachen führt, da die Daten erst in den RAM geschrieben werden müssen. Ich denke deshalb, dass das Problem genau da liegt. Ich könnte jetzt dieses Delay ja jetzt verlängern, sodass die Daten immer im RAM bleiben, allerdings löst das ja nicht das Problem...

Einen pramreset habe ich bereits durchgeführt – hat das Problem nicht behoben.

Etrecheck sagt
EtreCheck version: 1.9.12 (48)
Report generated 13. August 2014 11:22:38 MESZ

Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM

Video Information:
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800

System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:9:34

Disk Information:
Samsung SSD 840 EVO 120GB disk0 : (120,03 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
SSD (disk0s2) / [Startup]: 119,17 GB (67,89 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB

ST1000LM024 HN-M101MBB disk1 : (1 TB)
disk1s1 (disk1s1) <not mounted>: 209,7 MB
Macintosh HD (disk1s2) /Volumes/Macintosh HD: 999,86 GB (586,04 GB free)

USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver

Thunderbolt Information:
Apple Inc. thunderbolt_bus

Configuration files:
/etc/hosts - Count: 17

Gatekeeper:
Anywhere

Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4098 - SDK 10.8) Support
[not loaded] com.wacom.kext.pentablet (5.2.6) Support

Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support

Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.wacom.pentablet.plist Support

User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
[not loaded] com.wacom.SketchManager.plist Support

User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent

Internet Plug-ins:
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.1 Support
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 Support
EPPEX Plugin: Version: 4.1.0.0 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
AdobePDFViewer: Version: 10.1.9 Support
Flash Player: Version: 12.0.0.70 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.0.0 Support
WacomNetscape: Version: 1.1.1-1 Support
PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.6.1 - SDK 10.7 Check version

Audio Plug-ins:
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8

iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

3rd Party Preference Panes:
PenTablet Support
Flash Player Support
MagicPrefs Support

Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
SSD: Disk size: 110.99 GB Disk used: 47.76 GB
Destinations:
Elements [Local] (Last used)
Total size: 2
Total number of backups: 37
Oldest backup: 2014-03-02 21:38:31 +0000
Last backup: 2014-08-07 11:55:39 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 110.99 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.

Top Processes by CPU:
2% WindowServer
1% fontd
0% ps
0% Little Snitch Agent
0% Finder

Top Processes by Memory:
467 MB firefox
172 MB mds
115 MB Dropbox
82 MB Finder
74 MB Dock

Virtual Memory Information:
4.65 GB Free RAM
1.56 GB Active RAM
447 MB Inactive RAM
1.35 GB Wired RAM
313 MB Page-ins
0 B Page-outs

Hat irgendjemand eine Ahnung woran das liegen könnte?? Das ist nämlich echt nervig und so lässt sichs eigentlich auch nicht arbeiten...

Der Etre-Check wirft auch die Frage auf, warum bei Gatekeeper "Anywhere" steht, obwohl in den Systemeinstellungen eigentlich alles richtig eingestellt sein sollte...

Danke euch!:)
 
Ich vermute ein Tool verursacht dein Problem.

Laut EtreCheck habe ich Folgende in Verdacht:
- Android File Transfer Agent
- PenTablet
- MagicPrefs
Internet Plug-ins:
- WacomTabletPlugin
- WacomNetscape

Deinstall/deaktivier nach und nach und teste jeweils das Verhalten deines MacBook Pro.
 
Hey MDmac64,

danke für den Tipp! Werde ich ausprobieren.
 
Hallo zusammen,

bei meinem MacbookPro Late 2011 habe ich seit dem Einbau der
Crucial CT1000BX100SSD1 auch die gleichen Symptome wie beim user "qubix".
Zusätzlich habe ich auch den RAM von 8GB auf 16GB erweitert.
Diese Speicher habe ich verbaut:
Crucial CT102464BF160B

Die Hardware wurde Problemlos erkannt und nachdem zuweisen des Startlaufwerks hat sich der ewige Bootvorgang auf gefühlte 10Sek. reduziert ;-)

Doch das Problem mit den hängern nervt ehrlich sehr. Das Macbook rennt jetzt wie nie zuvor und dann das....
Die Firmware habe ich laut dieser Anleitung upgedated, doch das Problem besteht nach wie vor.

Hier einmal das Protokoll von EtreCheck. Ich kann ehrlich gesagt nicht viel damit anfangen.
EtreCheck version: 2.4.2 (142)
Report generated 9/6/15, 5:19 PM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 126 - SN = D862142042FDGDLB2

Video Information: (What does this mean?)
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6770M - VRAM: 1024 MB

System Software: (What does this mean?)
OS X 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: (What does this mean?)
CT1000BX100SSD1 disk0 : (1 TB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 500.00 GB (182.61 GB free)
Mac Music (disk0s3) /Volumes/Mac Music : 400.00 GB (198.66 GB free)
Win7-Data (disk0s4) /Volumes/Win7-Data : 99.59 GB (75.06 GB free)

MATSHITADVD-R UJ-8A8 ()

USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver

Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)
Anywhere

Kernel Extensions: (What does this mean?)
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) [Click for support]

/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Click for support]

/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4240 - SDK 10.8) [Click for support]
[loaded] com.logitech.manager.kernel.driver (5.20.1 - SDK 10.8) [Click for support]
[not loaded] com.razer.common.razerhid (10.85 - SDK 10.9) [Click for support]

/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]
[not loaded] jp.pioneer.mixtrax.IOUSBSteezClass (1.0.7 - SDK 10.6) [Click for support]

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]

Launch Agents: (What does this mean?)
[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.logitech.manager.daemon.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.Poineer.MixtraxDeviceHelper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

Launch Daemons: (What does this mean?)
[running] at.obdev.littlesnitchd.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.lsreset.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] de.meilenstein.MSTFirstRunInstaller.plist [Click for support]
[loaded] de.meilenstein.MSTHostPreferences.plist [Click for support]
[loaded] phonostarTimer.plist [Click for support]

User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]

User Login Items: (What does this mean?)
uHD-Agent Programm (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
AdobeResourceSynchronizer Programm Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
CleanMyDrive Programm (/Applications/CleanMyDrive.app)
CleanMyMac 3 Menu Programm (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
fuspredownloader Programm Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins: (What does this mean?)
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.12 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
VLC Plugin: Version: 1.0.5 [Click for support]
PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version

User internet Plug-ins: (What does this mean?)
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
Google Earth Web Plug-in: Version: 6.2 [Click for support]

Safari Extensions: (What does this mean?)
Open in Internet Explorer

3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Java [Click for support]
Logi Options Launcher [Click for support]
Tuxera NTFS [Click for support]

Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 500.00 GB Disk used: 317.39 GB
Destinations:
Backup [Local]
Total size: 749.81 GB
Total number of backups: 1
Oldest backup: 2015-09-05 16:41:55 +0000
Last backup: 2015-09-05 16:41:55 +0000
Size of backup disk: Too small
Backup size 749.81 GB < (Disk used 317.39 GB X 3)

Top Processes by CPU: (What does this mean?)
11% firefox
4% WindowServer
2% fontd
2% blued
2% plugin-container

Top Processes by Memory: (What does this mean?)
845 MB kernel_task
672 MB firefox
147 MB Finder
131 MB cfprefsd(2)
115 MB sharingd

Virtual Memory Information: (What does this mean?)
12.00 GB Free RAM
4.48 GB Used RAM (1.46 GB Cached)
0 B Swap Used

Diagnostics Information: (What does this mean?)
Sep 6, 2015, 05:02:15 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-06-170215_[redacted].crash
Sep 6, 2015, 04:56:14 PM Self test - passed
Sep 6, 2015, 04:44:27 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-06-164427_[redacted].crash
Sep 6, 2015, 09:48:18 AM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-06-094818_[redacted].crash
Sep 6, 2015, 09:15:55 AM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-06-091555_[redacted].crash
Sep 5, 2015, 08:31:50 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-05-203150_[redacted].crash
Sep 5, 2015, 08:22:39 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-05-202239_[redacted].crash
Sep 5, 2015, 07:25:08 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-05-192508_[redacted].crash
Sep 5, 2015, 07:23:44 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-05-192344_[redacted].crash
Sep 5, 2015, 03:58:30 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155830_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:57:54 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155754_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:57:19 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155719_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:56:44 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155644_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:56:09 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155609_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:55:34 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155534_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:54:58 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155458_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:53:42 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155342_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:53:07 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155307_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:52:31 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155231_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:51:54 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155154_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:51:17 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155117_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:50:40 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155040_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:50:05 PM /Library/Logs/DiagnosticReports/???_2015-09-05-155005_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 03:49:28 PM /Library/Logs/DiagnosticReports/???_2015-09-05-154928_[redacted].cpu_resource.diag [Click for details]
Sep 5, 2015, 11:40:11 AM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-05-114011_[redacted].crash
Sep 5, 2015, 11:16:10 AM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-05-111610_[redacted].crash
Sep 4, 2015, 09:44:18 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-04-214418_[redacted].crash
Sep 4, 2015, 08:37:12 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-04-203712_[redacted].crash
Sep 4, 2015, 08:22:41 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-04-202241_[redacted].crash
Sep 4, 2015, 08:11:30 PM /Library/Logs/DiagnosticReports/???_2015-09-04-201130_[redacted].cpu_resource.diag [Click for details]
Sep 4, 2015, 08:10:52 PM /Library/Logs/DiagnosticReports/???_2015-09-04-201052_[redacted].cpu_resource.diag [Click for details]
Sep 4, 2015, 08:10:13 PM /Library/Logs/DiagnosticReports/???_2015-09-04-201013_[redacted].cpu_resource.diag [Click for details]
Sep 4, 2015, 08:09:35 PM /Library/Logs/DiagnosticReports/???_2015-09-04-200935_[redacted].cpu_resource.diag [Click for details]
Sep 4, 2015, 08:08:11 PM /Library/Logs/DiagnosticReports/???_2015-09-04-200811_[redacted].cpu_resource.diag [Click for details]
Sep 4, 2015, 07:32:53 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-04-193253_[redacted].crash
Sep 4, 2015, 03:00:22 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-04-150022_[redacted].crash
Sep 3, 2015, 08:42:30 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-03-204230_[redacted].crash
Sep 3, 2015, 07:16:20 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-03-191620_[redacted].crash
Sep 3, 2015, 07:08:23 PM ~/Library/Logs/DiagnosticReports/uHD-Agent_2015-09-03-190823_[redacted].crash
Würde jede Hilfe bedanke ich mich vorab schon einmal..

Mfg
McGaulas
 
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