Hello,
The best way to solve this issue, is with a reset of the sync history, your computer will think as if it was the first sync. It is going to be a bit slower, so better use the USB connection. Also this imply that you will be overwriting your handheld's data with the desktop's data.
Are you okay with this?
Or do you have irreplaceable or valuable information on your handheld not present on your desktop? If you please advise me and I give you other instructions.
Do some backups first
Follow those simple steps
1. Go to Address Book, click on 'File' menu and choose 'Back up Address Book'. Go to iCal, click on 'File' menu and choose 'Back up database'.
2. Go to Missing Sync and double click on the Backup Conduit and set it to backup all databases. Then run the sync with just that Backup conduit selected, disable all other conduits.
3. Go to: /Users/<user name>/Documents/Palm/Users/<hotsync name>/ now hold the 'ctrl' key and click on the /Backups/ folder. Choose the option to 'Create Archive of "Backups"'. This is to safeguard your backed up data in case anything goes wrong.
Now 'Reset Sync History' using the iSync preferences option. The first sync will likely be slower.
1) Launch iSync
2) Click on the iSync menu
3) Choose Preferences
4) Click the 'Reset Sync History' button. Read and follow the onscreen directions.
5) This may launch iCal. Also the status of the reset is showing in the iSync display. When the reset is complete quit both iSync and iCal.
Launch Missing Sync and enable the Mark/Space Contacts, Events and Tasks conduits and set them to Desktop overwrite Handheld. Disable all other conduits.
Then sync, when you do, you will get a dialog box with an orange iSync icon on it. Check the box to erase the device, then click the 'Allow' button. It will overwrite your device. You will get one for events, one for tasks, and one for contacts. The next time you sync .mac or other devices that sync with iSync like an iPod, you will get these same dialog boxes for their databases and you should check the box and click 'Allow' in those cases as well.
If you press the don't allow button you will need to reboot your computer.
About your .Mac services
Go to your System Preferences, select the .Mac pane, click on the Sync tab.
If the*"synchronize with .mac" pull down menu, is set to automatic or a to specific time, daily hourly etc., change it to*manual.
Let me know of your progress.
Best regards,
Michel "Mike" Couture
Mark/Space
Customer Support Rep
*ALL MISSING SYNC FOR PALM OS VERSION 5 registered users should update to VERSION 5.1.
*Download directly from: <
http://www.markspace.com/downloads.html > Choose the 5.1 Updater.
• Have you done a backup lately? It's a good idea to do them on a regular basis.
• It's always a good practice to make sure your data is backed up. For information on how to do backups,
read this article from our Knowledgebase
http://support.markspace.com/?kb=2598
• List of supported devices,
PALMS
http://www.markspace.com/missingsync_palmos_devices.html
WM
http://www.markspace.com/missingsync_wm_devices.html
HIPTOP A U.S. based T-Mobile Sidekick (I, II) or a SunCom Hiptop (I, II) and an active wireless Hiptop or Sidekick data plan.
• Registration code:
http://www.markspace.com/resend-codes.php
• Look for the answer in our Knowledgebase:
http://www.markspace.com/support/
• Join the lists for another support avenue:
http://lists.markspace.com