Distiller öffnet sich nicht mehr!

Dieses Thema im Forum "Adobe Acrobat" wurde erstellt von Aleks, 02.02.2006.

  1. Aleks

    Aleks Thread Starter MacUser Mitglied

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    Hallo, ich habe auf einem Quicksilver mit 10.3.9 ein großes Problem mit dem Distiller Pro 6.0.2. Wenn ich ihn öffnen möchte schlisst er sich sofort wieder und möchte einen Fehlerbericht an Apple senden, auch löschen aller Prefs bringt nichts, habe ihn auch schon neu installiert auch kein Erfolg. Das komische ist aber, wenn ich mit einem anderen Benutzer starte dann funzt er, nur nicht unter dem Benutzer den ich benötige, was kann ich tun, muss ich den Benutzer löschen un neu anlegen, das kann doch nicht sein bei nur einer nicht funkz´tionierenden Software! Welche Möglichkeiten habe ich denn noch?? Danke Euch schon mal!
     
  2. philkan

    philkan MacUser Mitglied

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    Das klingt nach Rechte reparieren.
    Also System Cd bzw. DVD einlegen und Rechte reparieren.
     
  3. fortmann_2006

    fortmann_2006 MacUser Mitglied

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    hi,

    das gleiche habe ich jetzt aktuell:

    aktuellstes system auf g4 quicksilver mit aktuellstem acrobat.

    rechte habe ich schon repariert, sogar das acrobat deinstalliert (über uninstall) und neu installiert. nix. distiller versucht zu öffnen und stürzt dabei ab.

    wer hat eine idee?

    gruss

    betty :mad:
     
  4. Ogilvy

    Ogilvy MacUser Mitglied

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    Hallo Betty,

    hast du denn auch Admin-Rechte zum Ausführen?

    Befindet sich im Pfad zum Acrobat-Ordner bzw. in
    deiner Volume-Bezeichnung ein Sonderzeichen?



    Gruß
    Ogilvy
     
  5. fortmann_2006

    fortmann_2006 MacUser Mitglied

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    ja, adminrechte habe ich.
    nein. keinerlei sonderzeichen.....

    der distiller funktionierte die ganze zeit problemlos.

    mfg

    betty
     
  6. Ogilvy

    Ogilvy MacUser Mitglied

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    Kannst du den Text der Absturz-Fehlermeldung
    hier mal anhängen?

    Was steht im Programmfenster wenn der Distiller
    abstürzt bzw. was macht er dann gerade?

    Öffnest du den Distiller manuell?
     
  7. fortmann_2006

    fortmann_2006 MacUser Mitglied

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    hi,

    ich öffne den distiller manuell oder auch zum pdf-distillieren im hintergrund.

    beim manuellen öffnen kommt er bis zu "schriftinformationen werden gesammelt", da braucht er recht lange und dann geht das fenster zu.

    das sagt der bericht:


    Date/Time: 2006-02-08 10:39:54.474 +0100
    OS Version: 10.4.4 (Build 8G32)
    Report Version: 3

    Command: Distiller
    Path: /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/MacOS/Distiller
    Parent: WindowServer [59]

    Version: 7.0.5 (7.0.5)

    PID: 339
    Thread: 1

    Exception: EXC_BAD_INSTRUCTION (0x0002)
    Code[0]: 0x00000002
    Code[1]: 0x00e7008c


    Thread 0:
    0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8
    1 libSystem.B.dylib 0x9000b15c mach_msg + 60
    2 ...ple.CoreServices.CarbonCore 0x90b6e868 SwitchContexts + 96
    3 ...ple.CoreServices.CarbonCore 0x90b644e0 YieldToThread + 372
    4 ...ple.CoreServices.CarbonCore 0x90b6435c YieldToAnyThread + 20
    5 com.Adobe.DistillerLib 0x002326a4 DistillerYield + 92
    6 com.Adobe.DistillerLib 0x002245e4 DP_FreeDstlnParams + 30640
    7 com.Adobe.DistillerLib 0x00230894 DistillerOpen + 60
    8 com.adobe.distiller 0x000226f0 DistLibStartDistiller() + 232
    9 com.adobe.distiller 0x00004280 -[AADAppController awakeFromNib] + 2396
    10 com.apple.Foundation 0x928f0ba8 -[NSSet makeObjectsPerformSelector:] + 164
    11 com.apple.AppKit 0x93685090 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
    12 com.apple.AppKit 0x9375bdf8 old_loadNib + 244
    13 com.apple.AppKit 0x93670d88 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 832
    14 com.apple.AppKit 0x936c81e4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
    15 com.apple.AppKit 0x9375805c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
    16 com.apple.AppKit 0x93757dfc NSApplicationMain + 344
    17 com.adobe.distiller 0x00021408 main + 44
    18 com.adobe.distiller 0x0000225c _start + 392
    19 com.adobe.distiller 0x000020d0 start + 48

    Thread 1 Crashed:

    Thread 1 crashed with PPC Thread State 64:
    srr0: 0x0000000000e7008c srr1: 0x000000000208f030 vrsave: 0x0000000000000000
    cr: 0x44000442 xer: 0x0000000020000004 lr: 0x0000000000e7008f ctr: 0x0000000090b4d1b4
    r0: 0x0000000000e7008f r1: 0x00000000f007ed60 r2: 0x00000000f007eec0 r3: 0x0000000000000000
    r4: 0x00000000069e2eb9 r5: 0x0000000000000000 r6: 0x00000000f007ecc1 r7: 0x0000000068440000
    r8: 0x0000000000000030 r9: 0x0000000000000000 r10: 0x0000000090b2c030 r11: 0x00000000005ed5e0
    r12: 0x0000000090b4d1b4 r13: 0x0000000000000000 r14: 0x0000000000639290 r15: 0x00000000069e2c30
    r16: 0x0000000000000006 r17: 0x0000000000000001 r18: 0x00000000f00806b4 r19: 0x00000000005d5ff8
    r20: 0x00000000069e2cc8 r21: 0x0000000000000000 r22: 0x0000000000000001 r23: 0x00000000069e2cc8
    r24: 0x0000000000005fb8 r25: 0x0000000000da00de r26: 0x0000000000e400e5 r27: 0x0000000000e800e9
    r28: 0x0000000000ea00eb r29: 0x0000000000ec00ed r30: 0x0000000000ee00ef r31: 0x0000000000f000e2

    Binary Images Description:
    0x1000 - 0x2cfff com.adobe.distiller 7.0.5 /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/MacOS/Distiller
    0x55000 - 0x93fff AdobeARE /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x9d000 - 0xc8fff AdobeBIB /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x205000 - 0x57dfff com.Adobe.DistillerLib DistillerLib version 7.0 (7.0) /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/DistillerLib.framework/Versions/A/DistillerLib
    0x689000 - 0x731fff AdobeACE /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x752000 - 0x77bfff AdobeBIBUtils /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x78e000 - 0x7e3fff AdobeXMP /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x10c9000 - 0x10fffff com.adobe.selfhealer AdobeSelfHealing version 2.0 (2.0.0f4) /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeSelfHealing.framework/Versions/A/AdobeSelfHealing
    0x1323000 - 0x1331fff AdobePersonalization /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobePersonalization.framework/AdobePersonalization
    0x1338000 - 0x1352fff com.adobe.asneu.framework asn version 1.6.0f09 (1.0) /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/asn.framework/asn
    0x1484000 - 0x1724fff AdobeAGM /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x17a7000 - 0x194ffff AdobeCoolType /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x19b6000 - 0x1e35fff AdobePDFL /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x63b9000 - 0x66e3fff libJDFL20Mach-O.dylib /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/MacOS/libJDFL20Mach-O.dylib
    0x69b0000 - 0x69bafff libJDFURLAccessMach-O.dylib /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/MacOS/libJDFURLAccessMach-O.dylib
    0x182cb000 - 0x1835efff AdobeJP2K /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
    0x185d6000 - 0x185fafff AdobeAXE8SharedExpat /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
    0x18631000 - 0x18656fff AdobeAXE16SharedExpat /Applications/Adobe Acrobat 7.0 Professional/Acrobat Distiller 7.0.app/Contents/Frameworks/AdobeAXE16SharedExpat.framework/Versions/A/AdobeAXE16SharedExpat
    0x8fe00000 - 0x8fe54fff dyld 44.2 /usr/lib/dyld
    0x90000000 - 0x901b3fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x9020b000 - 0x9020ffff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x90211000 - 0x90264fff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90291000 - 0x90342fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x90371000 - 0x906aefff com.apple.CoreGraphics 1.256.30 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9073a000 - 0x90813fff com.apple.CoreFoundation 6.4.4 (368.25) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9085c000 - 0x9085cfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9085e000 - 0x90960fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x909ba000 - 0x90a3efff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90a68000 - 0x90ad6fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90aed000 - 0x90afffff libauto.dylib /usr/lib/libauto.dylib
    0x90b06000 - 0x90ddefff com.apple.CoreServices.CarbonCore 681.3 (671.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90e44000 - 0x90ec4fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x90f0e000 - 0x90f4ffff com.apple.CFNetwork 10.4.4 (129.9) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x90f64000 - 0x90f7cfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
    0x90f8c000 - 0x9100dfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x91053000 - 0x9107dfff com.apple.Metadata 10.4.4 (121.34) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x9108e000 - 0x9109cfff libz.1.dylib /usr/lib/libz.1.dylib
    0x9109f000 - 0x91262fff com.apple.security 4.3 (25966) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91365000 - 0x9136efff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x91375000 - 0x9139cfff com.apple.SystemConfiguration 1.8.2 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x913af000 - 0x913b7fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x913bc000 - 0x913dcfff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x913e2000 - 0x913eafff libbsm.dylib /usr/lib/libbsm.dylib
    0x913ee000 - 0x9146efff com.apple.audio.CoreAudio 3.0.2 /System/Library/Frameworks/CoreAudio.framework/Versions/A/

    ... rest in der nächsten antwort ....

    gruss

    betty
     
  8. fortmann_2006

    fortmann_2006 MacUser Mitglied

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    der rest:


    CoreAudio
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    0x914af000 - 0x914e7fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x91502000 - 0x915cffff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x91624000 - 0x916b7fff com.apple.print.framework.PrintCore 4.3 (172.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x916fe000 - 0x917bbfff com.apple.QD 3.8.18 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x917f9000 - 0x91857fff com.apple.HIServices 1.5.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x91885000 - 0x918a9fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x918bd000 - 0x918e2fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
    0x918f5000 - 0x91937fff com.apple.LaunchServices 10.4.6 (168.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x91953000 - 0x91967fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x91975000 - 0x919affff com.apple.ImageIO.framework 1.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x919c4000 - 0x91a8cfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91ada000 - 0x91aeffff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91af4000 - 0x91b11fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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    Accelerate
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    0x945e5000 - 0x945f4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x945fc000 - 0x94608fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9464e000 - 0x94666fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x95fcf000 - 0x95fe5fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0x95fe7000 - 0x96007fff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0x96015000 - 0x96023fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

    Model: PowerMac3,5, BootROM 4.3.3f2, 1 processors, PowerPC G4 (2.1), 933 MHz, 1 GB
    Graphics: NVIDIA GeForce4 MX, GeForce4 MX, AGP, 64 MB
    Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
    Memory Module: DIMM2/J23, 512 MB, SDRAM, PC133-333
    Modem: Spring, Euro, V.90, 7.0F, APPLE VERSION 0007, 7/31/2000
    Network Service: Ethernet (integriert), Ethernet, en0
    Parallel ATA Device: ST360021A, 57.27 GB
    Parallel ATA Device: PIONEER DVD-RW DVR-109,
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Optical USB Mouse, Fujitsu Takamisawa Component, Up to 1.5 Mb/sec, 100 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
    USB Device: USB Reader, , Up to 12 Mb/sec, 500 mA
     
  9. Ogilvy

    Ogilvy MacUser Mitglied

    Beiträge:
    2.184
    Zustimmungen:
    17
    MacUser seit:
    26.02.2004
    Hallo Betty,

    Dann liegt es an einer oder mehreren Schriften, die nicht
    in Ordnung sind.

    Hast du bewusst etwas an den Systemschriften oder
    den Adode-eigenen Schriften verändert?
     
  10. fortmann_2006

    fortmann_2006 MacUser Mitglied

    Beiträge:
    9
    Zustimmungen:
    0
    MacUser seit:
    04.01.2006
    ... bewusst nicht.

    ich habe ein paar kundenschriften erhalten für einen auftrag.

    vielleicht ist da eine dabei, die nicht mag.....

    das müsste anderen programmen doch auch schwierigkeiten bereiten?

    gruss b.
     
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